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Online Casinos in general: STARGAMES scam AGBS!!! (Page 9)

Topic created on 16th Jun. 2024 | Page: 9 of 12 | Answers: 172 | Views: 7,876
Langhans
Expert

LuckyNoob wrote on 20.06.2024 at 20:20:

Does he do well, eh?

Always hard on the edge.

To be honest, I can't see any tendency towards snippiness or even rude behavior in the Official. Sure, not everyone always likes to hear what he says, and occasionally he wiggles his way around his own set of rules, but on the whole he gives frank, accurate and well-formulated answers. I also see it as a rather difficult exercise to present StarGames' offering as something other than what it is: namely completely uninteresting for any player, unless they have too much money

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T0uchTheSky
Elite
Always so funny to read, because the money that you have to wager 1x or 40x is not real money, but bonus money. Unless it concerns depositors, where the money has to be wagered at least 1x due to money laundering laws.

If a casino gives a customer 100 euros in real money, why does he still have to wager this money once? Haha, everyone's just being taken for a ride, the official will soon come up with lame excuses again, haha ...

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T0uchTheSky
Elite
Besides, if the customer can only withdraw 300 euros anyway, why wasn't the system automatically reduced from 500 euros to 300, so that he would only have to wager 300 euros.

Imagine he had won 2000 euros instead of 500 euros, i.e. he would have to wager the full 2000 euros so that he could only withdraw 300 euros in the end. And that's only with real money, it doesn't get any bolder than that, haha...

Yes, there are also unlicensed casinos where you have to wager the bonus with real money, but you get 10% Bonus money credited as real money once you have wagered 10%. Always such a comparison to other casinos, haha ...



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frapi07
Elite

T0uchTheSky wrote on 21.06.2024 at 00:37: Always so funny to read, because the money that you have to wager 1x or 40x is not real money, but bonus money. Unless they are depositors, where the money must be wagered at least 1x due to money laundering laws.

If a casino gives a customer 100 euros in real money, why does he still have to wager this money once? Haha, everyone's just being taken for a ride, the official will soon come up with lame excuses again, haha ...


I think that when a casino gives you real money, the system treats it like a depositor. I'm sure it has something to do with the Money Laundering Act.

In an offline casino, you can also get chips, but you can't exchange them. You have to wager them and then get paid the win in "real" chips if you win. I saw this on YouTube. But it was a US casino.

I won $700 in free play at el Cortez so I played a $700 Blackjack hand #gamble #casino #gambling (youtube.com)

It's certainly not away from money laundering laws, but just wanted to show that you can also win chips in offline casinos that you have to wager once

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XXLEONIDASXX
Top Member
So today I got 50 real money free spins on 50 cents in Lord of the Ocean for my birthday from StarGames. The maximum conversion was €50. I was already thinking...wow! Really a lot. If you reach the €50 before the 50 free spins have been played, the remaining free spins expire.
But as I had already guessed, that didn't happen. I won exactly €9 from the free spins! And they were gone again straight away. No wins or free spins anywhere.

Is that strange or StarGames? The last 50 free spins on 1€ bet were real money from the "compensation" there was 17€...Now the 50 free spins on 50 cents real money..9€...And so it goes every time with real money. Do you notice anything? RTP always consistently below 50%...more like 30%!!!
Every offline casino has higher payout rates.
You don't even know what to say anymore. I will definitely not be depositing a single euro here. The whole thing is simply more than cheeky. That's all I'm going to say about StarGames
.it's not worth it.

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XXLEONIDASXX
Top Member
Oh yes, I have to say that it took 2 hours before I could even play the free spins, because the whole time it said I was in the cool-down phase. As soon as I logged in. I wasn't logged in anywhere else. I logged in everywhere and then logged out again, but it still didn't work the whole time. I've had this problem several times with StarGames. I haven't had such problems with other German online casinos.
In any case, I could have really saved myself the whole thing with this result 🤣🤣👌

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hustlehoff
Expert
As I said, I got 15 free spins of €1 each for my birthday which are capped at €15 but I won €430 in the free spins xD lol of course the €15 went straight to 0, loading has been dead for me since that day. I don't delete the nodeps, you can still pick them up where you never get anything anyway... but otherwise I would have deleted myself directly. Depositing there, nope, not after the action.

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XXLEONIDASXX
Top Member

hustlehoff wrote on 21.06.2024 at 13:55: As I said, I got 15 free spins a 1€ for my birthday which are capped at 15€ but won 430€ lol the 15€ of course immediately went to 0, loading died for me since that day. I don't delete the nodeps you can still pick up where you never get anything anyway... but otherwise I would have deleted myself directly.

Especially the funny thing is...there is always nothing with real money! And then you're lucky enough to get so high and then it's limited to €15 max. Like me with the free spins that paid over €500 and then could only be wagered with real money. So it's all very strange and it would be stupid not to assume there's a system. I've been playing for too long for that...16 years now to know that there's a system behind it.

Never mind. Just don't play there anymore.

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hustlehoff
Expert
Since I stopped depositing in March after the promotion, the freespins that you used to get once a month by random email are no longer available, now only these spins are given to you and you are given emails ... and you have to unsubscribe from the newsletter.

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T0uchTheSky
Elite

frapi07 wrote on 21.06.2024 at 10:54 am:

I think if a casino gives you real money, it's like a depositor from the system. I'm sure it has something to do with the Money Laundering Act.

You can get chips in an offline casino, but you can't exchange them. You have to wager them and then get paid the win in "real" chips if you win. I saw this on YouTube. But it was a US casino.

I won $700 in free play at el Cortez so I played a $700 Blackjack hand #gamble #casino #gambling (youtube.com)

It's certainly not away from money laundering laws, but just wanted to show that you can also win chips in offline casinos that you have to wager once

Of course, dear frapi. The system says to the boss: boss, you can't just give the customer the money that we've ripped out of people's pockets and now belongs to us. The customer still has to convert this money, which belongs to us, once because of the Money Laundering Act. haha ...

You can't compare the example with the chips here. This is about the term "real money". Real money is money that I can pay out immediately. Anything that is wagered 1x or 40x is bonus money. Otherwise, every casino could say: If you Deposit 50 euros today, you get 50 euros in real money, but you have to wager these 50 euros 40x, haha...

Theoretically, you can withdraw the money you have deposited immediately. But when you make a withdrawal, an employee will check it and it will most likely be rejected.

And the money that Leon has been given as a gift cannot theoretically be paid out immediately either, because the system really requires it to be wagered once first, otherwise it cannot be paid out and is therefore bonus money.

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frapi07
Elite
T0uchTheSky wrote on 21.06.2024 at 14:46:

Of course dear frapi. The system says to the boss: Boss, the money that we have ripped out of people's pockets and now belongs to us, you can't just give it to the customer. The customer still has to pay this money, which belongs to us, because of the Money Laundering Act 1x. haha ...

You can't compare the example with the chips here. This is about the term "real money". Real money is money that I can pay out immediately. Anything that is wagered 1x or 40x is bonus money. Otherwise, every casino could say: If you Deposit 50 euros today, you get 50 euros in real money, but you have to wager these 50 euros 40x, haha...

Theoretically, you can withdraw the money you have deposited immediately. But when you make a withdrawal, an employee will check it and it will most likely be rejected.

And the money that Leon has been given as a gift cannot theoretically be paid out immediately either, because the system really requires it to be wagered once first, otherwise it cannot be paid out and is therefore bonus money.


The Stargames_Official will be happy to explain all the bureaucracy behind this, but it is customary to wager a "gift balance" at least once. Betting providers also give you free bets, which you also have to wager. Rarely do you get money credited and can pay it out directly.

We already had the discussion about the term here in the forum with Platin. At that time, the problem was that this term was used in the cashout and many people played with it and won a lot more. What we didn't know at the time was that there was always a maximum cashout - in the amount of the cashback. Nevertheless, they continued to use the term and I remember writing at the time why a casino used "real money" instead of "bonus money". Real money can be paid out immediately, Bonus money cannot. I still stand by that and can agree with you on this point, but: here you can also win more and have it paid out and with bonus money there is usually a maximum cashout. I assume that's why you use "real money" for this, because it certainly wasn't bonus money.


Someone already wrote that the Bonuses are played on another server and the credit that XXLEONIDASXX was credited with was on the "normal" server.

Why can't you compare my example with this one? The only difference here is that the guy won these 700 USD in "free chips" and did not receive them as a goodwill offer. Nevertheless, the conditions are the same as with StarGames: wager once and you have cash. It's logical, if you play somewhere for free and win, then the casino would be stupid to give you cash straight away. This is a way to bring the player closer to the "gaming experience" and the player bears the Risk of loss. Casinos are not stupid.

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T0uchTheSky
Elite
frapi07 wrote on 21.06.2024 at 15:37:
The Stargames_Official will be happy to explain all the bureaucracy behind this, but it is customary to wager a "gift balance" at least once. Betting providers also give you free bets, which you also have to wager. Rarely do you get money credited and can pay it out directly.

We already had the discussion about the term here in the forum with Platin. At that time, the problem was that this term was used in the cashout and many people played with it and won a lot more. What we didn't know at the time was that there was always a maximum cashout - in the amount of the cashback. Nevertheless, they continued to use the term and I remember writing at the time why a casino used "real money" instead of "bonus money". Real money can be paid out immediately, Bonus money cannot. I still stand by that and can agree with you on this point, but: here you can also win more and have it paid out and with bonus money there is usually a maximum cashout. I assume that's why you use "real money" for this, because it certainly wasn't bonus money.


Someone already wrote that the Bonuses are played on another server and the credit that XXLEONIDASXX was credited with was on the "normal" server.

Why can't you compare my example with this one? The only difference here is that the guy won these 700 USD in "free chips" and did not receive them as a goodwill offer. Nevertheless, the conditions are the same as with StarGames: wager once and you have cash. It's logical, if you play somewhere for free and win, then the casino would be stupid to give you cash straight away. This is a way to bring the player closer to the "gaming experience" and the player bears the Risk of loss. Casinos are not stupid.


Of course, your example with the 1x wagering has the same condition as Leon's. That's not what I meant, of course. As I said, it was only about the term "real money".

Anyone who receives chips from a casino, for example, and is told that they have to wager the chips once, then everyone knows that it is not real money and that they can withdraw the money immediately.

But if a casino tells you that you can get 100 euros in real money, then everyone would think that they could withdraw the money immediately.

And of course FreeBets is not real money and is not referred to as real money, so I would say that everyone knows that they cannot withdraw the money immediately. It's simply called "FreeBets", which translates roughly as "free bets".

Many casinos give me free spins almost every week, where the wins are real money and nothing has to be wagered, not even once. Of course there is Max Cashout, but as I said, you don't have to wager anything.


Of course, a casino can attach a condition to a gift, but as I said, then it should not call this money real money, but bonus money, then everyone knows that the bonus must first be wagered,

In addition, this is a compensation to Leon and it is not a normal "gift", as someone has received with a depositor. Maybe the DE license prohibits giving away real money to customers without turnover? ! Who knows, haha...


p.s. that it works better with bonus money than real money is all nonsense, take a look at Leon's winning pictures, they mostly come from the Casino Winz, you can actually only play with real money^^


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gamble1
Legend
XXLEONIDASXX wrote on 21.06.2024 at 13:59:

Especially the funny thing is...there is always nothing with real money! And then you are so lucky to get so high and then it is limited to € 15 max. Like me with the free spins that paid over €500 and then could only be wagered with real money. So it's all very strange and it would be stupid not to assume there's a system. I've been playing for too long for that...16 years now to know that there's a system behind it.

Never mind. Just don't play there anymore.

Don't get me wrong I don't like the DE providers either and yes 99% of the time it's just crap but I also had my 1k win on 0.20 at StarGames with the over 5000x multi


I had the money out in 30 minutes and I think you have to give credit for that because with many DE providers it would have started with waiting and verifying and and and and especially since I had deposited a 10 that day

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frapi07
Elite

T0uchTheSky wrote on 21.06.2024 at 16:01:
Of course your example with the 1x conversion has the same condition as Leon's. That's not what I meant, of course. As I said, it was only about the term "EchtGeld".

Anyone who receives chips from a casino, for example, and is told that they have to wager the chips once, then everyone knows that it is not real money and that they can withdraw the money immediately.

But if a casino tells you that you can get 100 euros in real money, then everyone would think that they could withdraw the money immediately.

And of course FreeBets is not real money and is not referred to as real money, so I would say that everyone knows that they cannot withdraw the money immediately. It's simply called "FreeBets", which translates roughly as "free bets".

Many casinos give me free spins almost every week, where the wins are real money and nothing has to be wagered, not even once. Of course there is Max Cashout, but as I said, you don't have to wager anything.


Of course, a casino can attach a condition to a gift, but as I said, then it should not call this money real money, but Bonus money, then everyone knows that the bonus must first be wagered,

In addition, this is a compensation to Leon and it is not a normal "gift", as someone has received with a depositor. Maybe the DE license prohibits giving away real money to customers without turnover? ! Who knows, haha...


p.s. that it works better with bonus money than real money is all nonsense, take a look at Leon's winning pictures, they mostly come from the Casino Winz, you can actually only play with real money^^



As I said, I suspect that the term was used because there was no maximum cashout. I already wrote to you that I agree with you (you can cash out immediately with real money), but you probably forgot to note that there was no max cashout with Leo. However, I can only assume whether it corresponds to the fact, the Stargames_Official can write to you if he is allowed to/wants to.

I know that there are casinos that award wager-free free spins. But I can tell you this much: even Wnz requires 1x wagering in certain cases. In the case of competitions from streamers, for example.

I know it's a form of compensation. It's actually a goodwill offer. Goodwill is always voluntary. No customer has a right to goodwill. You always have to bear that in mind. Even though I'm really not happy with the way Leo was fobbed off here, it's voluntary. Even if the changes to the terms and conditions were made in the background.

I also keep saying that everything works better with bonus money. I experience it myself at StarGames. No Deposit, I often get €30 on 10-20 cents with 10-15 spins and as soon as you have to wager it, it's usually dead lol


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StarGames_Official
Experienced

XXLEONIDASXX wrote on 21.06.2024 at 12:36: So today I got 50 real money free spins on 50 cents in Lord of the Ocean for my birthday from StarGames. Max conversion was 50€. Where I already thought to myself...wow! Really a lot. If you reach the €50 before the 50 free spins have been played, the remaining free spins expire.
But as I had already guessed, that didn't happen. I won exactly €9 from the free spins! And they were gone again straight away. No wins or free spins anywhere.

Is that strange or StarGames? The last 50 free spins on 1€ bet were real money from the "compensation" there was 17€...Now the 50 free spins on 50 cents real money..9€...And so it goes every time with real money. Do you notice anything? RTP always consistently below 50%...more like 30%!!!
Every offline casino has higher payout rates.
You don't even know what to say anymore. I will definitely not be depositing a single euro here. The whole thing is simply more than cheeky. That's all I'm going to say about StarGames
.it's not worth it.

The RTP is not calculated on 50 spins. But of course you know that too. Nevertheless, always good to mention here as a reminder.

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