Online Casinos in general: STARGAMES scam AGBS!!! (Page 5)

gagapapamama wrote on 17.06.2024 21:32:

Will get 10 or 20 free spins, that's all it will be.

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LittleFu wrote on 18.06.2024 at 09:12: 97% rtp?
They have already written here that the slots from StarGames only have an RTP of 90%
(at least back then). It may well be that it is now less.

I deleted my account years ago.

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frapi07 wrote on 18.06.2024 at 09:23:
Nah, they don't have a 97% RTP. But you need an RTP of 97% to get to +- 0. So that after €10,000 turnover and at least 10,000 spins you have a balance of at least €9700, because if you then convert the bonus, you have +€300, so you would then have a balance of €10,000 again. So after at least 10,000 spins you must only have lost €300. You can't do that if the slots have <90% RTP. I'm not a mathematician, but I'm sure you could even prove it mathematically. But I don't think you need math here. Common sense is enough to come to the conclusion that such an offer can only be a losing proposition.

I also ask myself how you even come up with the idea of releasing something like this. Those players who can only Deposit a maximum of €1000/month (yes, they also have to be considered) have no chance of realizing this bonus. This doesn't really look like a frequent depositor bonus either, where you could argue with frequent depositors. You only have to wager €30 on Book Of Ra. Accordingly, there will be players who only have a limited budget or can only deposit the €1000/month. Borders on English deception.

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frapi07 wrote on 17.06.2024 at 17:21:

I assume a normal customer who can increase his limit little to not at all. There are supposed to be. Theoretically, you can Deposit up to €10,000, but who deposits that much? Is there even anyone who does that? On the other hand: "That it [...] is not easy" is putting it too nicely. What is the probability that you will still have at least €9700 in your balance when you wager €10,000? An RTP of 97% where many of your slots have an RTP of less than 90%. That is almost impossible and by no means "not easy". You can't sugarcoat it or put it in nicer terms.

By the way, my criticism is not directed at you personally (even if you never wrote that, I just wanted to say it in advance), but at the StarGames team, who thought this great "offer" was okay.

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StarGames_Official wrote on 18.06.2024 at 11:03:
I am part of the team that created these offers.


Look, we've described it several times in other threads: the thinking behind the offers was that in the vast majority of cases, players can win roughly between 1 and 50 euros with 30 free spins. Let's calculate with 30 euros, so it's easier. To be able to convert 30 euros, you have to bet 600 euros in money. With a 90% RTP, you lose an average of 60 euros during this time, but then get 30 euros back. A 50% Cashback on losses, so to speak.

However, you also have the option of playing with the bonus. If you play with it and perhaps land a hit, which puts you at 200 or 300 euros bonus, you still "only" have to bet 600 euros in money to convert the 200. You lose 60 on average and then get 200 back at the end. It's worth it, isn't it?

It's not all black and white. In this case, it looks stupid because the hit has already come during the free spins, and the full conversion criteria are applied to it. As I said, we will change this promotion this week so that it looks better on Sunday.

Thank you very much for your understanding.

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frapi07 wrote on 18.06.2024 at 11:18 am:

So first of all, thank you for your reply. I know it's not a given and I appreciate you reading our reviews and getting feedback.

Then you have to admit that you guys didn't think the offer through very well. You've forgotten the case where you can win several hundred euros from those 30 free spins. I can't say how often this happens, but it's probably rare. You shouldn't always just assume the average. That puts the extreme cases at a disadvantage, as is the case with TE.

In general, I find it absurd that you have to wager a bonus with real money. Regardless of whether it's really worth it or not. It's always a matter of luck. If I win Bonus money, then I should be able to wager it with bonus money. If I want to play with real money, then I Deposit raw.

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StarGames_Official wrote on 18.06.2024 at 11:54:
As we always say, we're talking about thousands of players here. For some that doesn't fit, for some it does. Please don't judge immediately. We have enough offers where you can also convert with bonus money.

StarGames_Official wrote on 18.06.2024 at 11:54 am:
Yes, you're right to a point. But you can't always adjust everything to the extrimities, then the conditions for the 95% wouldn't fit.

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XXLEONIDASXX wrote on 18.06.2024 at 13:36: I was able to find a solution that worked for me.

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hustlehoff wrote on 18.06.2024 at 14:48:

Yes and now you don't tell the forum which one? Confidentiality clause signed or what? XD

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XXLEONIDASXX wrote on 18.06.2024 at 16:38: Of course I can say that here.
I got € 100 real money credited and 50 free spins at Faust at € 1 each
I actually wanted to pay out the €100 directly, but of course I couldn't because I had to wager 1x. No shit, I only played on 20 cents and various games and nothing came up at all. I was just able to pay out 50 when I had wagered the 100 once.
The 50 free spins on 1€ also only paid me 17€...no free spins nothing..money gone again.
So in the end I was left with the 50€...Unfortunately very meager when I look at it that way, but well, StarGames was fair here.
I still don't think I'll play here again. There is simply nothing to win, the games are so bad and a win like with the Bonus money 4 heads in the free spins on 50 cents, which unfortunately never comes with real money.

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