Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: STARGAMES scam AGBS!!! (Page 4)

Topic created on 16th Jun. 2024 | Page: 4 of 12 | Answers: 172 | Views: 11,457
StarGames_Official
Experienced

STARGAMES scam AGBS!!!

17th Jun. 2024, at 01:34 pm CEST#46
1 Like

Liked this post: Avatar von Max_Bet Max_Bet
XXLEONIDASXX wrote on 16.06.2024 at 17:22: Hi guys,
I'm in a really bad mood right now!
Where do I start...
I play at StarGames every month. I reach the 1000€ depositor every month and lose it almost every month.
I deposited and played again yesterday and today and got absolutely nothing. Like every time. Then today, because it's Sunday, there were 30 free spins of 50 cents each for 30€ turnover in book of ra. And I quickly got free spins. Which seemed strange to me, because with real money you never get anything and with free spins that are Bonus money you get something straight away. Anyway, I got the symbol head and I already suspected that I would get 4 or 5 heads. I got 4 heads and won over €500.
I thought that was totally cheeky. Because it's often been the case that I only win something with bonus money and then I've only managed the turnover to pay out.

But now comes the biggest blow and what for me is the absolute scam of the whole thing: I started playing and still wanted to try to make the €10,000 turnover somehow in order to possibly pay out the maximum possible €300. Then I see the turnover display remains at 0 the whole time.
I go into the chat...
And I thought I was in for a shock! Alex tells me I can only wager the €10,000 with real money...what?!!! I'm supposed to Deposit again and make 10k turnover to be able to withdraw max 300€ of the 500? With the poor RTP I'll easily lose 3000 to 4000€!
That means the 4 heads in the free spins were completely for nothing and the RTP is artificially pushed in this place by giving people with a system behind it nice winnings in bonus money, where you know they can't pay out anything of it anyway and have to use real money for the car.
Honestly... you can't beat the audacity of that and it's clearly fraud! I've already left tens of thousands in this shitty place and they're pulling this shit. That's no way to deal with customers who bring in so much money.

I'm really angry about this scam right now!

Hello,


Here's a quick response from us, we'll look at it again tomorrow when we're in the office (currently on vacation because we're human too).

The terms for this offer have been unchanged for about 5-6 weeks. We will also clearly indicate on the bonus page from next week whether the Bonuses can only be converted with real money or also with bonus money.

Of course, we understand that converting 10,000 euros is a lot. We will review the promotion and adjust it accordingly. You will receive compensation from us tomorrow for the bad experience.

But please note: your previous depositors or losses have no influence on what comes or doesn't come in free spins. At the same time, you can deposit more than 1,000 euros with us, so the 10,000 is NOT unrealistic. It's a lot, yes, we stand by that. But not unrealistic. Thank you for your understanding.

This post has been translated automatically

slotliebe89
Elite

STARGAMES scam AGBS!!!

17th Jun. 2024, at 02:18 pm CEST#47
4 Likes
StarGames_Official wrote on 17.06.2024 at 13:34:
Hello,


Here's a quick feedback from our side, we'll look at it again tomorrow when we're in the office (currently on vacation because we're humans too).

The terms for this offer have been unchanged for about 5-6 weeks. We will also clearly indicate on the bonus page from next week whether the Bonuses can only be converted with real money or also with bonus money.

Of course, we understand that converting 10,000 euros is a lot. We will review the promotion and adjust it accordingly. You will receive compensation from us tomorrow for the bad experience.

But please note: your previous depositors or losses have no influence on what comes or doesn't come in free spins. At the same time, you can Deposit more than 1,000 euros with us, so the 10,000 is NOT unrealistic. It's a lot, yes, we stand by that. But not unrealistic. Thank you for your understanding.

turning over €10000 without suffering a massive loss is as likely as Romania winning the European Championship.

This post has been translated automatically

XXLEONIDASXX
Top Member

STARGAMES scam AGBS!!!

17th Jun. 2024, at 03:05 pm CEST#48
0 Likes

Nobody has liked this post so far

slotliebe89 wrote on 17.06.2024 at 14:18:
turning over 10000€ without suffering a massive loss is as likely as Romania winning the European Championship.

Definitely! It just doesn't make sense.

This post has been translated automatically

XXLEONIDASXX
Top Member

STARGAMES scam AGBS!!!

17th Jun. 2024, at 03:06 pm CEST#49
1 Like

Liked this post: Avatar von Max_Bet Max_Bet

StarGames_Official wrote on 17.06.2024 at 13:34:
Hello,


Here's a quick feedback from our side, we'll look at it again tomorrow when we're in the office (currently on vacation because we're humans too).

The terms for this offer have been unchanged for about 5-6 weeks. We will also clearly indicate on the bonus page from next week whether the Bonuses can only be converted with real money or also with bonus money.

Of course, we understand that converting 10,000 euros is a lot. We will review the promotion and adjust it accordingly. You will receive compensation from us tomorrow for the bad experience.

But please note: your previous depositors or losses have no influence on what comes or doesn't come in free spins. At the same time, you can Deposit more than 1,000 euros with us, so the 10,000 is NOT unrealistic. It's a lot, yes, we stand by that. But not unrealistic. Thank you for your understanding.

Thank you for your feedback and I am looking forward to the compensation.

This post has been translated automatically

Daniel1988
Top Member

STARGAMES scam AGBS!!!

17th Jun. 2024, at 04:31 pm CEST#50
0 Likes

Nobody has liked this post so far

XXLEONIDASXX wrote on 17.06.2024 at 15:05:

Definitely! It just doesn't make sense.

They left you the option to Deposit more than €1,000!

It's worth a try and makes wagering easier, if it doesn't work out there's a Cashback as a consolation prize 😂😂

Let's see what else is coming 🙈

This post has been translated automatically

StarGames_Official
Experienced

STARGAMES scam AGBS!!!

17th Jun. 2024, at 04:34 pm CEST#51
0 Likes

Nobody has liked this post so far
Daniel1988 wrote on 17.06.2024 at 16:31:

They left you the option that you can Deposit more than 1.000€!

It's worth a try and makes it easier to wager, if it doesn't work out there's a Cashback as a consolation prize 😂😂

Let's see what else is coming 🙈

We've been waiting 2 weeks for a question from you via Communicator, which seemed very important at the time.

Will it come at some point or can we ignore it? 🤔

This post has been translated automatically

frapi07
Elite

STARGAMES scam AGBS!!!

17th Jun. 2024, at 04:39 pm CEST#52
2 Likes

Liked this post: Avatar von gagapapamama gagapapamama, Avatar von XXLEONIDASXX XXLEONIDASXX

StarGames_Official wrote on 17.06.2024 at 13:34:
Hello,


Here's a quick feedback from our side, we'll look at it again tomorrow when we're in the office (currently on vacation because we're humans too).

The terms for this offer have been unchanged for about 5-6 weeks. We will also clearly indicate on the bonus page from next week whether the Bonuses can only be converted with real money or also with bonus money.

Of course, we understand that converting 10,000 euros is a lot. We will review the promotion and adjust it accordingly. You will receive compensation from us tomorrow for the bad experience.

But please note: your previous depositors or losses have no influence on what comes or doesn't come in free spins. At the same time, you can Deposit more than 1,000 euros with us, so the 10,000 is NOT unrealistic. It's a lot, yes, we stand by that. But not unrealistic. Thank you for your understanding.

You should ask yourselves whether such an offer makes sense. Who is going to wager €10,000 and deposit thousands of euros to convert a €300 bonus? It's simply not worth it and such an "offer" can only be seen as a rip-off. I hope you realize this and change your mind.

This post has been translated automatically

Saphira
Expert

STARGAMES scam AGBS!!!

17th Jun. 2024, at 04:43 pm CEST#53
4 Likes
The suggestion that you can Deposit more than 1000 euros in order to implement everything and ultimately - if all goes well - only be able to pay out 300 euros borders on mockery.

This post has been translated automatically

Daniel1988
Top Member

STARGAMES scam AGBS!!!

17th Jun. 2024, at 04:45 pm CEST#54
0 Likes

Nobody has liked this post so far

StarGames_Official wrote on 06/17/2024 16:34:
We've been waiting for 2 weeks for a question from you via Communicator, which seemed very important at the time.

Will it come at some point or can we ignore? 🤔

Sorry I didn't answer more, that was a bit silly of me.

It was about an implementation that failed shortly before it was supposed to happen, with better conditions than before it would have worked out.
I only saw afterwards that the conditions had changed.
I was a bit angry 🤷‍♂️
Just don't take it personally!

This post has been translated automatically

StarGames_Official
Experienced

STARGAMES scam AGBS!!!

17th Jun. 2024, at 04:54 pm CEST#55
0 Likes

Nobody has liked this post so far

Saphira wrote on 17.06.2024 at 16:43: The reference to being able to Deposit more than 1000 euros in order to implement everything and ultimately only being able to pay out 300 euros - if everything goes well - borders on mockery.

The statement that you cannot deposit more than 1,000 euros, which makes this offer "impossible", was wrong. That was the only thing we countered with our statement. We wrote that it is a lot and not easy anyway.

This post has been translated automatically

frapi07
Elite

STARGAMES scam AGBS!!!

17th Jun. 2024, at 05:21 pm CEST#56
0 Likes

Nobody has liked this post so far

StarGames_Official wrote on 17.06.2024 at 16:54:

The statement about not being able to Deposit more than 1,000 euros, which means this offer is also "impossible" - was wrong. We only countered that with our statement. We wrote that it's a lot and not easy anyway.

I'm assuming a normal customer who can't increase their limit much or at all. There are supposed to be. Theoretically, you can deposit up to €10,000, but who deposits that much? Is there even anyone who does that? On the other hand: "That it [...] is not easy" is putting it too nicely. What is the probability that you will still have at least €9700 in your balance when you wager €10,000? An RTP of 97% where many of your slots have an RTP of less than 90%. That is almost impossible and by no means "not easy". You can't sugarcoat it or put it in nicer terms.


By the way, my criticism is not directed at you personally (even if you never wrote that, I just wanted to say it in advance), but at the StarGames team, who have found this great "offer" to be okay.

This post has been translated automatically

MisterL
Expert

STARGAMES scam AGBS!!!

17th Jun. 2024, at 06:00 pm CEST#57
0 Likes

Nobody has liked this post so far
how long does it take after a successful payout to your n26 credit card?( Your StarGames.de payout was successfully transferred)

was at 17:32

normally it's instant, isn't it?

This post has been translated automatically

DerLorax
Experienced

STARGAMES scam AGBS!!!

17th Jun. 2024, at 07:09 pm CEST#58
1 Like

Liked this post: Avatar von StarGames_Official StarGames_Official

MisterL wrote on 17.06.2024 at 18:00: how long does it take after successful payout to n26 credit card?( Your StarGames.de payout was successfully transferred)

was at 17:32

normally it's instant, isn't it?

A payout to a credit card always takes 1-2 bank working days longer. The credit card number is not an account number and is stated in the purpose of the transfer.

The money goes to N26 Bank, where it is then credited to your credit card account.

This post has been translated automatically

gagapapamama
Expert

STARGAMES scam AGBS!!!

17th Jun. 2024, at 09:32 pm CEST#59
1 Like

Liked this post: Avatar von bigbig bigbig

XXLEONIDASXX wrote on 17.06.2024 at 15:06:

Thanks for the feedback and I'm looking forward to the compensation.


Will get 10 or 20 free spins, that's all it will be.

This post has been translated automatically

bigbig
Experienced

STARGAMES scam AGBS!!!

17th Jun. 2024, at 10:08 pm CEST#60
1 Like

Liked this post: Avatar von XXLEONIDASXX XXLEONIDASXX
Simply close your account and you save a lot of money, and you lose interest more and more.

This post has been translated automatically

Hot Topics18th Dec. 2024 at 04:07 pm CET

World
0
World
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of livecounter_GJTesterlivecounter_GJTester
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately