Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: STARGAMES scam AGBS!!! (Page 2)

Topic created on 16th Jun. 2024 | Page: 2 of 12 | Answers: 172 | Views: 10,850
frapi07
Elite

STARGAMES scam AGBS!!!

16th Jun. 2024, at 06:47 pm CEST#16
1 Like

Liked this post: Avatar von Toastbrot Toastbrot

XXLEONIDASXX wrote on 16.06.2024 at 18:29: I wrote to him here.let's see if there is an answer. The last time what scjon was ages ago, there was no answer.

So he always answers, maybe your request was already solved or forgot about it. I also wrote to him last week about a no Deposit and despite all the fact that I got my issue resolved in support, he took the trouble to look at my case + answered me, even though I had written him an update in Communicator that it was now resolved.

Toastbrot wrote on 16.06.2024 at 18:34: I am relatively sure that a misunderstanding or a problem has arisen here that was not fully thought through when this rule was created.

Since no one with a regular deposit limit of 1000 euros per month would even come close to wagering 10,000 euros, it would be quite borderline to ask for that and in my opinion even a bit legally attackable.

I am sure that the manager here will present a solution for this case... You can accuse StarGames of many things, but certainly not that they do not react to any problems here and seek a solution accordingly.

Wait until the manager responds, I don't believe that this pointless bonus condition will remain here like this


I've also used this promo several times and thankfully never got to the point where I even noticed it. But if it should really only be possible to gamble with real money, I will definitely ignore this promo in future...

I'm assuming that too, which is why I explicitly made the 10k wager. Hardly anyone can do it and it would always be a loss unless you manage to get an RTP of 97% or higher in at least 10,000 spins

This post has been translated automatically

gamble1
Icon

STARGAMES scam AGBS!!!

16th Jun. 2024, at 06:49 pm CEST#17
1 Like

Liked this post: Avatar von frapi07 frapi07

frapi07 wrote on 16.06.2024 at 18:47:

I assume that too, that's why I explicitly wagered on the 10k. Hardly anyone can do it and it would always be a minus business, unless you manage to get an RTP of 97% or higher in at least 10,000 spins

100000 % is a misunderstanding, there is nothing there that I have had so far that can only be wagered with real money!

This post has been translated automatically

XXLEONIDASXX
Top Member

STARGAMES scam AGBS!!!

16th Jun. 2024, at 07:05 pm CEST#18
0 Likes

Nobody has liked this post so far
I asked specifically in the chat. This Alex in the chat clearly said that I can only wager with real money, that would be the rule according to the terms and conditions.
He had no understanding for my situation either, on the contrary, he was rather unfriendly and as if he even found it funny.
So the whole thing makes the store more and more dubious. If the manager here doesn't find a satisfactory solution, then they can delete my account directly. I've burned through enough thousands of euros and what's going on now, like what's going on here, is just cheeky.

This post has been translated automatically

Marc00

STARGAMES scam AGBS!!!

16th Jun. 2024, at 07:10 pm CEST#19
0 Likes

Nobody has liked this post so far

XXLEONIDASXX wrote on 16.06.2024 at 19:05: I asked specifically in the chat. This Alex in the chat clearly said that I can only wager with real money, that would be the rule according to the terms and conditions.
He didn't understand my situation either, on the contrary, he was rather unfriendly and as if he even found it funny.
So the whole thing makes the store more and more dubious. If the manager here doesn't find a satisfactory solution, then they can delete my account directly. I've burned through enough thousands of euros and what's going on now, like what's going on here, is just cheeky.

This Alex is also by far the cheekiest agent I've met in 2 years. I've even complained once but it's nothing, it even sounded like he replied himself. StarGames is funny anyway when it comes to wins and the advisors

This post has been translated automatically

XXLEONIDASXX
Top Member

STARGAMES scam AGBS!!!

16th Jun. 2024, at 07:18 pm CEST#20
0 Likes

Nobody has liked this post so far

gamble1 wrote on 16.06.2024 at 18:46: Hä something is strange with you I had the same bonus and was able to wager it normally with the Bonus money!

I even know it exactly because I only ever Deposit in steps of 10 until I get the free spins in Book of Ra and then go straight into the bonus money and last time I had € 250 from the free spins and then gambled half the day with the bonus to be down at 90% at the end but the turnover was only with bonus money

Are you absolutely sure? Because then it's really bad that you can wager without real money and I can't, even though it's the same free spins from today's promotion. A rogue who thinks evil 🤔

This post has been translated automatically

Donnie
Elite

STARGAMES scam AGBS!!!

16th Jun. 2024, at 07:19 pm CEST#21
0 Likes

Nobody has liked this post so far
This Alex, if it's the same supporter as before, has always been a complete idiot. Just like that Viktor back then

This post has been translated automatically

XXLEONIDASXX
Top Member

STARGAMES scam AGBS!!!

16th Jun. 2024, at 07:21 pm CEST#22
0 Likes

Nobody has liked this post so far

Donnie wrote on 16.06.2024 at 19:19: This Alex, if it was the same supporter as before, has always been a complete idiot. Just like that Viktor back then

Very unlikeable guy in any case!

This post has been translated automatically

gamble1
Icon

STARGAMES scam AGBS!!!

16th Jun. 2024, at 07:25 pm CEST#23
0 Likes

Nobody has liked this post so far

XXLEONIDASXX wrote on 16/06/2024 19:18:

Are you completely sure? Because then it's really bad that you can wager without real money and I can't, even though they are the same free spins from today's promotion. A rogue who thinks evil 🤔

So I just deposited €15 to get the free spins and then I gambled with the Bonus money like the last time with the result that no turnover was credited to me either!


This was 100% not the case the last few times so I'm guessing either a technical problem or they really have just added this rule but then it would really be such absolute garbage and the free spins would give you 0.0% advantage

This post has been translated automatically

frapi07
Elite

STARGAMES scam AGBS!!!

16th Jun. 2024, at 07:39 pm CEST#24
0 Likes

Nobody has liked this post so far

gamble1 wrote on 16.06.2024 at 19:25:

So I just deposited €15

StarGames says thank you No fun, correct of you to Deposit there to test it.

XXLEONIDASXX wrote on 16.06.2024 at 19:05: I asked specifically in the chat. This Alex in the chat clearly said that I can only wager with real money, that would be the rule according to the terms and conditions.
He didn't understand my situation either, on the contrary, he was rather unfriendly and as if he even found it funny.
So the whole thing makes the store more and more dubious. If the manager here doesn't find a satisfactory solution, then they can delete my account directly. I've burned through enough thousands of euros and what's going on now, like what's going on here, is just cheeky.

I say it again and again: chat support is sometimes not the right place to get information. It's better if you have a manager (like here on GJ) or contact VIP support.

This post has been translated automatically

XXLEONIDASXX
Top Member

STARGAMES scam AGBS!!!

16th Jun. 2024, at 07:58 pm CEST#25
0 Likes

Nobody has liked this post so far

gamble1 wrote on 16.06.2024 at 19:25:

So I just deposited € 15 to get the free spins as well and then I gambled with the Bonus money like the last time with the result that no turnover was credited to me either!


That wasn't the case 100% of the time, so I'm guessing it's either a technical problem or they've just added this rule, but then it would be absolute garbage and the free spins would give you a 0.0% advantage

Say yes, it wasn't like that before. I used to be able to wager the bonus with the bonus money. They must have changed all of a sudden. Total garbage...Who comes up with such garbage? Imagine that would have been a full screen head 2500€ and 50.000€ wager...with REAL MONEY!!! HAHA just insane. It's totally annoying as it is...you keep depositing money all month and there's absolutely nothing in the way of real money...not even free spins. And here I get 4 heads right from the first free spins with bonus money...all system! It was the same last time..there was nothing and then I got free spins and had 5 mummies..was also bonus money. But at least I was able to wager with the bonus, even if I didn't make the turnover of course.

This post has been translated automatically

Toastbrot
Experienced

STARGAMES scam AGBS!!!

16th Jun. 2024, at 08:03 pm CEST#26
0 Likes

Nobody has liked this post so far

XXLEONIDASXX wrote on 16/06/2024 19:58:

Say yes, it wasn't like that before. Could always wager the bonus with the bonus money. They must have suddenly changed. Total garbage...who comes up with such junk? Imagine that would have been a full screen head 2500€ and 50.000€ wager...with REAL MONEY!!! HAHA just insane. It's totally annoying as it is...you keep depositing money all month and there's absolutely nothing in the way of real money...not even free spins. And here I get 4 heads right from the first free spins with bonus money...all system! It was the same last time..there was nothing and then I got free spins and had 5 mummies..was also bonus money. But at least I was able to wager with the bonus, even if I didn't make the turnover of course.

If it makes you feel better, I've now taken part in the promotion 4-5 times and never had more than 5 euros in the great 30 free spins 😁 For me, the Bonuses usually work just as modestly as real money 👋

This post has been translated automatically

Hidaruma
Top Member

STARGAMES scam AGBS!!!

16th Jun. 2024, at 09:06 pm CEST#27
1 Like

Liked this post: Avatar von Max_Bet Max_Bet
I've only read through this sporadically, but anyone who gambles away 1k in a German bank has completely different problems.

This post has been translated automatically

Hidaruma
Top Member

STARGAMES scam AGBS!!!

16th Jun. 2024, at 09:10 pm CEST#28
0 Likes

Nobody has liked this post so far

XXLEONIDASXX wrote on 16.06.2024 at 17:22: Hi guys,
I
That means now the 4 heads in the free spins were completely for n ass and the RTP is artificially pushed in this booth by giving the people with system behind it nice in Bonus money grwinne, where you know they can pay out nothing of it anyway and have to go to the car still real money

Haha. Thanks for the laugh.

This post has been translated automatically

XXLEONIDASXX
Top Member

STARGAMES scam AGBS!!!

16th Jun. 2024, at 09:17 pm CEST#29
0 Likes

Nobody has liked this post so far

Hidaruma wrote on 16/06/2024 21:10:

Haha. Thanks for the laugh.

And what exactly do you find funny about it now?

And how much I Deposit where is not the point here either. That's not the point.

This post has been translated automatically

comiker91
Rookie

STARGAMES scam AGBS!!!

16th Jun. 2024, at 09:38 pm CEST#30
0 Likes

Nobody has liked this post so far
Let me ask you a stupid question:
Why is this fraud if it's in the terms and conditions?

I also complained about these conditions weeks ago via support, I had actually enjoyed using the bonus.

In my opinion, it's an absurd real money wager

This post has been translated automatically

Hot Topics18th Nov. 2024 at 12:36 am CET

World
0
Miscellaneous
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately