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Online Casinos in general: StarGames pays out real money credits - The jackpots have been resolved and distributed!!! (Page 18)

Topic created on 06th Jan. 2018 | Page: 18 of 18 | Answers: 178 | Views: 55,469
Begbie
Elite
Rqrq7 wrote on 11/15/2018 at 18:06: Who can I contact?

to the support of the glücksbärchi forum of course

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Kuno_Korken
Amateur
Idiot85 wrote on 11/15/2018 at 4:51 pm
he is just a rich smart man and just forgot hillarious -D. For me also incomprehensible how you can forget something like that.

"Forgot" probably not.
My theory.

The young man has played at that time on StarGames, then stopped playing.
StarGames has often sent e-mails, these had the TE probably always considered as spam and therefore ignored.
Now StarGames has closed the doors and paid out the jackpots and sent each player an email with the notice of the payout of the remaining balance.
However, since our TE did not want to know anything more about StarGames, he also dismissed this e-mail as spam and did not pay attention to it.


Now, about 11 almost 12 months later he had, for whatever reason, read the email and now wonders how he gets "his money"?

I say, not at all.
The whole thing will have been titled at the time with a deadline, who misses it or missed simply had bad luck.
The StarGames we knew back then when we could play there until the end of 2017 no longer exists in this form.
Accordingly, any attempts to get the money, which no longer exists on the account, since StarGames offers almost only play money, will fail.

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Anonym
Kuno_Korken wrote on 11/16/2018 at 13:00
"Forgotten" probably not.
My theory.

The young man played on StarGames at the time, then stopped playing.
Stargames often sent one e-mails, these had the TE probably always considered spam and therefore ignored.
Now StarGames has closed the doors and paid out the jackpots and sent each player an email with the notice of the payout of the remaining balance.
However, since our TE did not want to know anything more about StarGames, he also dismissed this e-mail as spam and did not pay attention to it.


Now, about 11 almost 12 months later he had, for whatever reason, read the email and now wonders how he gets "his money"?

I say, not at all.
The whole thing will have been titled at the time with a deadline, who misses it or missed simply had bad luck.
The StarGames we knew back then when we could play there until the end of 2017 no longer exists in this form.
Accordingly, any attempts to get the money, which no longer exists on the account, since StarGames offers almost only play money, will fail.

Sorry but as a game addict or player you do not forget that you had money where on the account, unless you are so already addicted and sick that you have 5000 casino registrations. We are talking about a considerable amount and not 10 euros, so I think this story is extremely dubious. Except for goodwill at StarGames to hope you will be able to achieve nothing, besides, the owner but changed there at that time was even in the news as far as I remember. Nevertheless, I press you of course both fingers so that you get your money.

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Kuno_Korken
Amateur
Idiot85 wrote on 16.11.2018 at 16:20
Sorry but as a game addict or gambler you do not forget that you had money where on the account, unless you are so already addicted and sick that you have 5000 casino registrations. We are talking about a considerable amount and not 10 euros, so I think this story is extremely dubious. Except for goodwill at StarGames to hope you will be able to achieve nothing, besides, the owner but changed there at that time was even in the news as far as I remember. Nevertheless, I press you of course both fingers so that you get your money.

The story is not dubious.
He had no more money on the account at all?
StarGames has dissolved towards the end of the jackpots and distributed to the players who have deposited / played there - then players who have received money on their account have received an email with the advice to pay this out.

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Rqrq7
Kuno_Korken wrote on 11/16/2018 at 6:46 pm
The story is not dubious.
He didn't have any money in the account at all before?!
StarGames has liquidated the jackpots at the end and distributed to the players who have deposited / played there - then players who have received money on their player account have received an email with the advice to pay this out.

10/10 points for Kuno_Korken! 👍👍👍

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Rqrq7
Ichbins
Ichbins
Hello, I guess I can help you with the following info!😀 I had received this message in May 2018 and requested the payout as described in the message. The payout has been instructed! I hope it works for you and I could help you to get an extra Christmas present!🎁
" We would like to inform you that Europe Entertainment Limited will be terminating its remote gaming license issued by the Malta Gaming Authority in the coming weeks. This termination will automatically terminate the agreement that exists between you and Europe Entertainment Limited through the Terms and Conditions. As a result of this termination, it will no longer be possible to request a withdrawal of your remaining balance. The balance available in your Player Account will be transferred to GVZH Trustees Limited, a company registered under the laws of Malta with company number C-23095 registered at 192 Old Bakery Street, Valletta VLT1455, Malta. GVZH Trustees Limited is duly licensed and authorized by the Malta Financial Services Authority to provide property management and trustee services and accordingly GVZH Trustees Limited will manage your funds on your behalf instead of Europe Entertainment Limited.
According to our records, you will first request a withdrawal of your remaining balance. To do so, please follow the procedure below:
Withdrawal requests should be made via email to payout@eel.com.mt using your email address registered in your StarGames account. Please note that requests sent via any other means or email address will not be considered. Please include the following details in your request:
1st first and last name
2. Username
3. Bank details of the account to which you wish to withdraw your funds
4. proof of ownership of the mentioned bank account (for example a bank statement), not older than 6 months
5. Proof of identity (a valid ID card, passport or driver's license); and
6. Proof of address (a gas, water or electric bill) not older than 6 months
Upon receipt of your withdrawal request, the Trustee will evaluate it to verify that all necessary information and documents have been fully provided. The Trustee reserves the right to request additional information and/or documents before confirming a withdrawal request, if deemed necessary in its sole discretion. Upon confirmation of the request, the withdrawal of your remaining balance will be made within five (5) business days of the withdrawal confirmation date. Please note that the Trustee further reserves the right to refuse a withdrawal request if incomplete or insufficient information and/or documents are provided or if the Trustee for any reason deems that you are not eligible to receive a withdrawal.
An administration fee of ten Euros (EUR 10) will be charged for the purpose of processing your withdrawal request, this will be done regardless of whether the request is confirmed by the Trustee and will be automatically deducted from your remaining balance upon receipt of the withdrawal request.
If you do not request a withdrawal of your remaining balance, a monthly maintenance fee of five euros (EUR 5) will be deducted from your remaining balance until you request a withdrawal and it is successfully made or until your balance is exhausted, whichever is earlier. Please note that the monthly maintenance fee will be automatically deducted from your remaining balance and no advance notice of this write-off should be given. Therefore, we strongly recommend that you request payment of your remaining balance as early as possible.
Yours sincerely
Europe Entertainment Limited"

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Ichbins
Just to add, I also didn't request my payout until Dec. 2018!!!!
requested

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