there can be something wrong, I have always received it when I have managed the required points. it is best to ask in the chat or the contact person here
StarGames_Official wrote on 19/10/2021 at 13:09
There are two different cases mixed up here above. We try to clear them up with this:
If there is indeed an internet failure at the player's end, whereby the connection to the server is lost during the free spins (e.g. 3 books in Book of Ra), there is unfortunately nothing we can do. The free spins are gone here but wins are of course credited, as it is also written in our terms and conditions in point 5.3 (https://www.stargames.de/de/agb).
If you get the 5-minute game break during the free spins, everything currently happens as described above. However, this will be corrected in the next few weeks and you can simply continue playing the free spins from where you left off before the break.
We ask for a little more patience.
Last night my wife had free spins at Lucky Ladies Charm 6 30 games at game 15 came the 5 minute break after the break it automatically went back into the free spins but at game 42.... That means you come back into the games but during the break the game continues? Do I understand this correctly?
Rainmann wrote on 12/11/2021 at 8:15 PM
Hm strange. According to the official of StarGames there is always something. I had last month also some points and had as written also nothing.
Yes, you had some points, however you were still in Bronze status. As it is also in the offer description
"Bronze (0-4,999 points): The first level, after the first points are collected. There is no cash prize at this level."
If you have any further questions about this, please contact the colleagues directly on the website via live chat.
StarGames_Official wrote on 13.11.2021 at 07:57
Yes, you had some points, however you were still in Bronze status. As it also says in the offer description
"Bronze (0-4,999 points): the first level after the first points are accumulated. There is no cash prize at this level."
If you have any further questions about this, please contact the colleagues directly on the website via live chat.
Free spins could be given there but then times. wish a nice weekend
This post has been translated automatically
Anonym
Former Member
StarGames goes again with real money
13th Nov. 2021, at 10:25 pm CET#457
0 Likes
Nobody has liked this post so far
Hello can someone who has paid out on Skrill tell me whether with him also from 22euro the possibility gives to choose? and are there fees that are deducted in the case of skrill (StarGames take no fees when you pay out or so)!? and last question how fast did it take so with you about?
StarGames goes again with real money
Nobody has liked this post so far
i was already at gold and have received nothing until today, from silver also came nothing.
This post has been translated automatically
StarGames goes again with real money
Nobody has liked this post so far
Hm strange. According to the official of StarGames there is always something. I had last month also some points and had as written also nothing
This post has been translated automatically
StarGames goes again with real money
Nobody has liked this post so far
This post has been translated automatically
StarGames goes again with real money
Liked this post: Rainmann
i know, I always had over 7000 points even before the 20th and still there was nothing
This post has been translated automatically
StarGames goes again with real money
Nobody has liked this post so far
This post has been translated automatically
StarGames goes again with real money
Nobody has liked this post so far
Last night my wife had free spins at Lucky Ladies Charm 6 30 games at game 15 came the 5 minute break after the break it automatically went back into the free spins but at game 42.... That means you come back into the games but during the break the game continues? Do I understand this correctly?
This post has been translated automatically
StarGames goes again with real money
Nobody has liked this post so far
You got a cash credit on 10/20 as a loyalty reward
You can also check this yourself here in your player account, simply filter by date: https://www.stargames.de/de/user/transaktionen
The transaction is labeled as "Loyalty Reward".
Edit amount of money removed at the request of Herould
This post has been translated automatically
StarGames goes again with real money
Nobody has liked this post so far
Yes, you had some points, however you were still in Bronze status. As it is also in the offer description
"Bronze (0-4,999 points): The first level, after the first points are collected. There is no cash prize at this level."
If you have any further questions about this, please contact the colleagues directly on the website via live chat.
This post has been translated automatically
StarGames goes again with real money
Nobody has liked this post so far
Free spins could be given there but then times. wish a nice weekend
This post has been translated automatically
StarGames goes again with real money
Nobody has liked this post so far
This post has been translated automatically