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Online Casinos in general: StarGames goes again with real money (Page 24)

Topic created on 01st Jul. 2021 | Page: 24 of 76 | Answers: 758 | Views: 188,531
slotliebe89
Elite

StarGames goes again with real money

9th Jul. 2021, at 04:06 pm CEST#39
0 Likes

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Crankyx3 wrote on 09.07.2021 at 15:29: With me, the first payout went through after 2 days + Verification, the 2nd payout, however, takes time and StarGames requires account statements, which I sent as digitalform hinges, these are accepted according to the email support(On which you can wait a long time) only by photo of Konzoauszüge from paper...
However, I get mine exclusively digital.

The hotline is also funny, "no available agent".

So far I advise not to play in the casino...
Evtl improves yes still what.

Lg

Then print out the bank statement and photograph it.

This post has been translated automatically

Anonym

StarGames goes again with real money

9th Jul. 2021, at 04:36 pm CEST#40
2 Likes

Liked this post: Avatar von NoLimitz NoLimitz, Avatar von NoSkill_NoKill NoSkill_NoKill
I have out of interest, after 01.07. once not played in crypto casino's, but wanted to take a look at how the market has developed here in Germany so

Of course, I also had to look at StarGames - one of the first casinos in which I played back then (although now with new owners) and of course to play Book of Ra again

Two positive points in advance, the Bonuses are well implemented - wins from free spins (at least those that are currently available for new openings) once convert and you get it as real money - top. Even the 30€ you get for "recruiting" a person was booked immediately. In addition, the Verification (first only ID and address) was done in a still reasonable pace - the credit card, incidentally, was rejected without giving reasons. So in principle, the deduction in the B grade already begins there

Now I have with a minimal Deposit but get a payout and already the difficulties start

StarGames does not manage to process a withdrawal on one business day - that is ridiculous nowadays and simply deficient
Other casinos pay out within minutes, others need 1-3 hours and some even 12 hours until you have your money - at StarGames nothing has even been processed after 12 hours
And yes, there are casinos that take even longer, but a StarGames, which returns to the German market with great "trara", should offer more than just hot air

In addition, the telephone support, just as poor. Instead of helping, although they give me right and then immediately make a change, no, you have to wait and see
You can't call that assistance from support

In addition, some points regarding deposits and withdrawals are partly opaque and should receive a hint in advance

Overall, a sad performance from StarGames

This post has been translated automatically

Gaudapower
Rookie

StarGames goes again with real money

9th Jul. 2021, at 05:48 pm CEST#41
0 Likes

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Matthlign wrote on 09.07.2021 at 16:36: I have out of interest, after the 01.07. once not played in crypto casino's, but wanted to look at how the market has developed here in Germany so

Of course, I had to look at StarGames in the course of this - one of the first casino's in which I played at the time (although now with new owners) and of course, to play Book of Ra once again

Two positive points in advance, the Bonuses are well implemented - wins from free spins (at least those that are currently available for new openings) once convert and you get it as real money - top. Even the 30€ you get for "recruiting" a person was booked immediately. In addition, the Verification (first only ID and address) was done in a still reasonable pace - the credit card, incidentally, was rejected without giving reasons. So in principle, the deduction in the B grade already begins there

Now I have with a minimal Deposit but get a payout and already the difficulties start

StarGames does not manage to process a withdrawal on one business day - that is ridiculous nowadays and simply deficient
Other casinos pay out within minutes, others need 1-3 hours and some even 12 hours until you have your money - at StarGames nothing has even been processed after 12 hours
And yes, there are casinos that take even longer but a StarGames, which returns to the German market with great "trara", should offer more than just hot air

In addition, the telephone support, just as poor. Instead of helping, although they give me right and then immediately make a change, no, you have to wait and see
You can't call that assistance from support

In addition, some points regarding deposits and withdrawals are partially opaque and should receive a hint in advance

Overall, a sad performance from StarGames.

Try to contact StarGames about this, they will help you quickly, maybe your withdrawal will be processed.

This post has been translated automatically

Crankyx3
Rookie

StarGames goes again with real money

9th Jul. 2021, at 08:30 pm CEST#42
0 Likes

Nobody has liked this post so far
Matthlign wrote on 09.07.2021 at 16:36: I have out of interest, after the 01.07. once not played in crypto casino's, but wanted to look at how the market has developed here in Germany so

Of course, I had to look at StarGames in the course of this - one of the first casino's in which I played at that time (although now with new owners) and of course, to play Book of Ra once again

Two positive points in advance, the Bonuses are well implemented - wins from free spins (at least those that are currently available for new openings) once convert and you get it as real money - top. Even the 30€ you get for "recruiting" a person was booked immediately. In addition, the Verification (first only ID and address) was done in a still reasonable pace - the credit card, incidentally, was rejected without giving reasons. So in principle, the deduction in the B grade already begins there

Now I have with a minimal Deposit but get a payout and already the difficulties start

StarGames does not manage to process a withdrawal on one business day - that is ridiculous nowadays and simply deficient
Other casinos pay out within minutes, others need 1-3 hours and some even 12 hours until you have your money - at StarGames nothing has even been processed after 12 hours
And yes, there are casinos that take even longer, but a StarGames, which returns to the German market with great "trara", should offer more than just hot air

In addition, the telephone support, just as poor. Instead of helping, although they give me right and then immediately make a change, no, you have to wait and see
You can't call that assistance from support

In addition, some points regarding deposits and withdrawals are partly opaque and should receive a hint in advance

Overall, a sad performance from StarGames.

I feel that. You hardly have a chance to get a payout through or to reach someone, I am already waiting 5 days for a message regarding my payout

This post has been translated automatically

Sarkasto
Expert

StarGames goes again with real money

9th Jul. 2021, at 09:15 pm CEST#43
3 Likes

Liked this post: Anonym, Avatar von CashOut CashOut, Avatar von Saphira Saphira
StarGames_Official wrote on 09/07/2021 at 12:51 PM
It's marketing manager and customer service staff at the same time who are in charge of this account

Normally, it is still possible for customers to log in to StarGames and request a withdrawal, but making deposits or starting games are not allowed. But even if the login does not work, you can also request a payout via email - in Player protection cases it is always processed and paid out

You can read about the strict rules in the State Treaty on Gambling (starts on page 12 under paragraph 6, ends on page 20): https://mi.sachsen-anhalt.de/fileadmin/Bibliothek/Politik_und_Verwaltung/MI/MI/3._Themen/Gluecksspiel/201029_Gluecksspielstaatsvertrag_2021_-_Druckfassung.pdf

How we solve it at StarGames.de, you can also read here (also possible without registration): https://www.stargames.de/de/verantwortungsvolles-entertainment

Ok, I have picked out a point to which I would like to ask why you do not comply:
§ 22a Virtual Slot machine games
(3) The chances of winning must be random and there must be equal chances for every player. The rules of the game and the winning schedule must be easily accessible and described in a way that is easy for the player to understand. The probability of winning the maximum prize and the average payout per euro wagered must be displayed to the player in a recognizable manner. The display must take place where the wager can be made.

I find it quite questionable that when you open a slot you should choose a machine. I firmly assume that this is just a gimmick and it makes no difference which one you choose. BUT you are giving the impression that by choosing a machine you might have an advantage, depending on the philosophy of each player. For example: Oh he has given well, then he will surely pass on. Or: He has to eat again for the first time, better take the one next to him
And then there is also the fact that someone wrote here that you can "watch" other players. Why should I trust you that someone is really playing and not a video is played or something similar?
In addition, what Tonkabohne has written. What you are doing with this gimmick is the opposite of what is written in the "strict rules". What do you call that again? Deception? ... Oh, ne... cheating was.

And since I have also not enough gerantet: I have 3 times deposited a 10s, the free spins have given 4€, 1.50€ and just under 5€. Have played mostly Lucky Ladies Charm Deluxe mostly on 10 lines/20Cent bet and when it was close 5Linien/10Cent, a total of about 170€ converted and unlied not once the FS triggern can. Yes I know, can happen. Had at LoD also once 1100 spins without FS to get... But it still wanted to get rid of times. I am very disappointed with StarGames. Even if the welcome offer and also the ND Spins ne fine thing are could be, if one has then luck. But I can only dream of it. Or the dream is now burst anyway. Have a nice weekend.

This post has been translated automatically

Anonym

StarGames goes again with real money

10th Jul. 2021, at 01:23 am CEST#44
1 Like

Liked this post: n****4
Took almost 2 hours to turn 100 euros into 170 . But from 170 to 13 euros went more than briskly . Madness, this coincidence...... ... ... ... ... ... ... ......

This post has been translated automatically

Galli86
Visitor

StarGames goes again with real money

10th Jul. 2021, at 02:54 am CEST#45
0 Likes

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DieWunderharke5000 wrote on 09/07/2021 at 09:53: Pay out win and then block account for further deposits would be the right way in my opinion



First of all "thank you" for agreeing with my view from all of you !
@ SARKASTO : you are the best Sarcasto😎👍 you explained that very well ...seriously.
And that is exactly the point.the deposits should not have been approved in the first place with an unverified account 🤣 brazen and a cheek! Deposits allow and if you want to verify completely ....lock the of StarGames your account.bonus offers I can no longer use it and still have 30€ cash back I have almost completely durchgewagert ! That is.....payout of my wins annoyingly also not possible !


This post has been translated automatically

StarGames_Official
Experienced

StarGames goes again with real money

10th Jul. 2021, at 08:23 am CEST#46
0 Likes

Nobody has liked this post so far
Galli86 wrote on 07/10/2021 at 02:54 PM
First of all "thank you" for the approval of my view from all of you !
@ SARKASTO : you are the best Sarcasto😎👍 you explained that very well ...seriously.
And that is exactly the point.the deposits should not have been approved in the first place with an unverified account 🤣 brazen and a cheek! Deposits allow and if you want to verify completely ....lock the of StarGames your account.bonus offers I can no longer use it and still have 30€ cash back I have almost completely durchgewagert ! That is.....payout of my wins annoyingly also not possible !

As we wrote before: the payout of wins in Player protection cases is always possible. Write us your player name here on GambleJoe via PN and we will look at your case

Even more, to clear up this myth of unverified player accounts: Player accounts are automatically verified via SCHUFA upon registration. So a player account is considered verified even without uploaded documents

This post has been translated automatically

Anonym

StarGames goes again with real money

10th Jul. 2021, at 09:19 am CEST#47
0 Likes

Nobody has liked this post so far
StarGames_Official wrote on 10.07.2021 at 08:23
As we wrote before: payout of wins in Player protection cases is always possible. Write us your player name here on GambleJoe via PN and we will take a look at your case

Even more, to clear up this myth of unverified player accounts: Player accounts are automatically verified via SCHUFA upon registration. So a player account is considered verified even without uploaded documents.

Via Schufa. A private opaque construct of mafia structure and infinite power ala Eastern Bloc groups.
Hope someday people will learn a bit more about it and tickle your feet a bit on marketplaces.
Stargames_Official something like this only exists in the uncontrolled free market economy. What percentage have you sold to car thieves, murderers and extortionists?
Or are you the good guys?

This post has been translated automatically

Anonym

StarGames goes again with real money

10th Jul. 2021, at 10:28 am CEST#48
4 Likes

Liked this post: Anonym, Avatar von CashOut CashOut, Avatar von Klempo77 Klempo77, Avatar von Skitch22 Skitch22
StarGames_Official wrote on 09.07.2021 at 09:33
That is exactly the case here. We have to follow strict rules when it comes to Player protection because of the State Gambling Treaty.

what business is it of yours,where I got my money from,if the good man from the job center brings proof,that is correct,and you don't have to care if the man is looking for a job or is a millionaire,something like that belongs immediately erased from the German gambling treaty.


Insult removed

This post has been translated automatically

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