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Online Casinos in general: StarGames goes again with real money (Page 22)

Topic created on 01st Jul. 2021 | Page: 22 of 76 | Answers: 758 | Views: 186,894
Anonym
Galli86 wrote on 09/07/2021 at 01:58: Good day,
I have been waiting for StarGames for so long and was overjoyed that stargames is back online and here.

Then the following happened :
- 3 deposits made everything quite normal process everything super !
- 30€ cash back just at the implement.
- then I wanted to verify me first briefly.so I upload the documents to confirm my identity.
Bank document a few days old so current was rejected.
Have then found by chance from the job center a letter and uploaded to confirm my address.

NOW HOLD ON TIGHT:THE SCOOP !
IDENTITY VERIFIED
ADDRESS VERIFIED
BANK CARD WAS STRANGELY REJECTED.
ALL OF A SUDDEN ACCOUNT BLOCKED!!!! 🤔
EMAIL RECEIVED :
stargames wants proof of earnings/wage statement because of a ridiculous 30€ deposit.
Quote from stargames in email:
We therefore need to obtain more financial information to ensure that financial security is guaranteed.
The account will remain blocked until we receive the requested documents.
- proof of earnings: dividends or bank statement that clearly shows constant deposits from identifiable sources.
- other proofs that ensure one can afford their gambling expenses in the long run !!!!
😲 have never experienced !!!! Am 34 years old now stargames recently belongs to my parents,that they are worried about 30€ Deposit 🤣🤣🤣 but deposit money went of course was yes klar.frechheit deposits were approved and accepted and then suddenly account GESPERRT!!! Then the deposits should not have been accepted at all !!!
Am on 390 and would be infinitely grateful for any help and advice.
Thanks already dear gamblejoe community and all users 😎👍


  • Proof of earnings: Dividends or bank statement/savings account, which clearly shows constant deposits from identifiable sources.

  • Other relevant evidence that demonstrates you can afford your gambling expenses over the long term.



We therefore need to obtain more finwiancial information to ensure that financial security is guaranteed.

Therefore, we ask you again to respond to this email and attach a clearly recognizable photo or scan of one of the following documents:

  • proof of earnings: dividends or bank statement/savings account, which clearly shows constant deposits from identifiable sources.

  • Other relevant evidence that demonstrates that you can afford your gambling expenses over the long term.


We further wish to inform you that your player account will remain suspended until we have received the necessary documents and they have been reviewed by our Player protection Team. Until then, you can continue to log in to
We therefore need to obtain more financial information to ensure that financial security is guaranteed.

We therefore ask you once again to reply to this email and attach a clearly recognizable photo or scan of one of the following documents:

  • proof of earnings: dividends or bank statement/savings account, which clearly shows constant deposits from identifiable sources.

  • Other relevant evidence that demonstrates that you can afford your gambling expenses over the long term.


We further wish to inform you that your player account will remain suspended until we have received the necessary documents and have been reviewed by our Player Protection Team. Until then, you can continue to log in to ...

Edit:font color adjusted



😂😂😂😂 Yes, nice... Send a few deposit receipts as proof of income as a joke 😱🤓...

Otherwise, I hope that you do not intend to comply with the request for the few bucks 🙄?

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Tonkabohne
Top Member
@Galli86

Can it be that they make stress because you have uploaded a proof of address from Jobcenter?
And they suggest that you are looking for a job?

I can not imagine otherwise.

Otherwise, this would be a very strange behavior.

Wish you good luck that everything works out.

This post has been translated automatically

Sarkasto
Expert
That is times ne absolute sowerei after 3x10€ deposits so ne mail rauszuhauen. I hope times the StarGames Fritz reads this here. If the financial situation of your customers is so important to you, then demands but immediately afterm register any documents


proof of earnings: dividends or bank statement, which clearly shows constant payments from identifiable sources.

- other proof that you can afford your gambling expenses in the long run

If you are interested in these things, you should check at the door who is allowed to enter your store and who is not. If you have already left coal there and vlt also in the plus is (but is beside the point) is the request for such private data pure harassment and if I think about it you iwann to have to prove / should what I can afford and what not then I do also rather nen Bogen around the crap

This post has been translated automatically

Anonym
Sarkasto wrote on 09.07.2021 at 08:17 clock: That's times ne absolute mess after 3x10€ deposits so ne mail rauszuhauen... I hope times the StarGames Fritz reads this here. If the financial situation of your customers is so important to you, then demands but immediately afterm register any documents



If you are interested in these things, you should check at the door who is allowed to enter your store and who is not. If you have already left coal there and vlt is also in the plus (but is beside the point) is the request for such private data pure harassment and when I think about it you iwann to have to prove / should what I can afford and what not then I do also rather nen Bogen around the crap


Word 👍... That's the way it is; you have to take a look at the documents they collect: Perso, invoices for proof of address (although a German Perso usually has the address on it), bank account statements, e-wallet screenshots, and then earnings, asset statements, etc. If you bundle all this and put it into data sets, you would get a lot of money if you know the buyers.

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Sarkasto
Expert
Antihero1335 wrote on 09/07/2021 at 08:23
Word 👍... This way and no different; you have to pull what they gather in documents: Perso, invoices for proof of address (even though a German Perso usually has the address on it), bank account statements, e-wallet screenshots, and then earnings statements, net worth statements, etc. If you bundle all this and put it into data sets, you would get a lot of money if you know the buyers.

Yes, and some casinos even want to have a selfie or even selfie with ID to all these things. Who goes along with a good conscience and no worries, which has no other problems xD
I trust every online casino employee to find appropriate buyers (it's not witchcraft). Theoretically there would only have to be one person in the whole company, who pulls all the docs onto a stick at the KYC...
or a hacker attack from outside who "steals" all these documents...

People protect your data... The guy who created a thread yesterday regarding spam from Russian casinos got off comparatively well, considering the problems that could arise if the wrong people get their hands on our documents and photos... Wanted to say something.

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StarGames_Official
Experienced
Tonka Bean wrote on 09/07/2021 at 08:07: @Galli86

Can it be that the stress because you have uploaded a proof of address from Jobcenter?
And they suggest that you are looking for a job ?

I can not imagine otherwise.

Otherwise, this would be a very strange behavior.

Wish you good luck that everything works out.

That is exactly the case here. We have to adhere to strict rules when it comes to Player protection because of the State Treaty on Gaming

This post has been translated automatically

DieWunderharke5000
Top Member
Paying out the win and then blocking the account for further deposits would be the right way in my opinion


This post has been translated automatically

Pneumatic
Top Member
StarGames_Official wrote on 09.07.2021 at 09:33
That is exactly the case here. We have to follow strict rules when it comes to Player protection because of the State Gambling Treaty.

Should this really be about player protection, then this would have to be done before the Deposit and not before the payout, so n humbug

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StarGames_Official
Experienced
DieWunderharke5000 wrote on 09.07.2021 at 09:53: Pay out win and then block account for further deposits would be the right way in my opinion.

Wins can be paid out at any time in this case

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DieWunderharke5000
Top Member
Well then, I don't understand the excitement.

Cash out and goodbye. And really leave a casino in the plus for once.

This post has been translated automatically

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