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Online Casinos in general: StarGames experience (Page 99)

Topic created on 04th Jan. 2022 | Page: 99 of 184 | Answers: 1,837 | Views: 277,209
mtorero
Amateur

mtorero wrote on 28.11.2023 at 17:38:
Here is a Rtp Calculator and also a video (in English) where it is well explained:

-- Link was removed because of foreign advertising --
(I hope it is ok to put the link here)

21 cent spins at 95% or 20 cent spins at 90% makes an awesome difference.

Anyone who has played at Platin or casinos of the N1 Casino Group (where the tax is/was deducted separately per spin but the normal Rtp is retained) will be able to confirm that the gaming experience was still worlds better than de-licensed casinos.

Edit by Julian: The link had to be removed due to third-party advertising - please use Google if necessary

The link was understandably removed, but I just wanted to show the RTP calculator and how I arrived at my results.

Google: fast paying casinos rtp calculator

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Nick1895
Expert
As far as the Bonuses at StarGames are concerned, I have to say that the Deposit bonuses in particular have little to do with a bonus.

Of course you can now say that if you land a hit, you can cash out early... but this 1000x + hit might land 1-2 players out of 1000-3000? If at all..

Offers such as pay 50 euros and receive a 50 euro Cashback bonus, where you then have to play some of these 50 euros cashback with a wagering of 20-25x free spins, are bottomless... Especially with regard to the 1 euro and 5 seconds rule.

And as soon as the bonus has been earned, you have to wager it again... sorry, but that's not an offer, it's unfortunately audacity.

At Novoline, these are usually linked to 30x... and you have the bonus credited directly and can cash out early if you don't land in the bonus beforehand. Not saying it's better there, because it's not, but the offer is much more lucrative...

At the end of the day, the fact is that maybe one in 100 people wins... for me, this is not Player protection but player fraud. This is not explicitly aimed at StarGames (after all, there are requirements), but it's all become strange...
With an RTP of 95-97%, as was always the case back then, you would at least have a small chance.

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StarGames_Official
Experienced

mtorero wrote on 28.11.2023 at 17:38:
Here is a Rtp Calculator and also a video (in English) where it is well explained:

-- Link was removed because of foreign advertising --
(I hope it is ok to put the link here)

21 cent spins at 95% or 20 cent spins at 90% makes an awesome difference.

Anyone who has played at Platin or casinos of the N1 Casino Group (where the tax is/was deducted separately per spin but the normal Rtp is retained) will be able to confirm that the gaming experience was still worlds better than de-licensed casinos.

Edit by Julian: The link had to be removed due to third-party advertising - please use Google if necessary

OK, now we understand. We looked at it on the site you mentioned, and here's the error in your calculation.

The stake (spin value) is 20 cents in both cases, regardless of whether tax per spin or 90% RTP! Tax (if deducted separately), is not a part of the bet, the RTP is not applied to it. It is a fixed amount of 1 cent for a 20 cent bet.


Our calculation stands. And think for a moment from the provider's point of view: if tax per spin caused 2x as many spins, these casinos would pay 2x as much tax as casinos with 90% RTP. Why would they do that?

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mtorero
Amateur
StarGames_Official wrote on 28/11/2023 21:00:

OK, now we understand. We looked at it on the site you mentioned, and here's the error in your calculation.

The stake (spin value) is 20 cents in both cases, whether tax per spin or 90% RTP! Tax (if deducted separately), is not a part of the bet, the RTP is not applied to it. It is a fixed amount of 1 cent for a 20 cent bet.


Our calculation stands. And think for a moment from the provider's point of view: if tax per spin caused 2x as many spins, these casinos would pay 2x as much tax as casinos with 90% RTP. Why would they do that?


Yes, the fixed 1 cent amount on my 20 cent spins increases the bet for me to 21 cents each time, so I don't get 4981 spins as with a 20 cent bet, but I still get around 4700 spins on the 95% slot. In contrast, I only get 2491 spins with a 90% and 20 cent bet.

If I'm wrong and it makes no difference, a licensed Provider should offer the high Rtp (the group around Löwen/Rabbit is the only one that still has a few slots with >94% but who knows for how long 🙄) And of course I can't understand whether Platin/N1 without a license really paid the tax in the end.

I can understand that it's not worthwhile for you providers if players could have more spins and playing time because in the end the state collects more tax than the player has even paid in, but you offer this offer and therefore you have to accept the accusation that it's unfair.

Slot machines have always been the biggest source of income for casinos, 3-4% house edge has been enough to keep them from starving, and it has been enough for countless people to lose their homes. Any offer with an Rtp below 94% is criminal in my opinion, period.





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BinGOLDiG
Expert
Dear StarGames casino,





Could it be that you exclude players who have often made larger wins in one and the same slot at some point?



My friend likes to play this Tiki princess slot from SYNOT and has already won the Jackpot of an incredible €400 3 or 4 times!

Accordingly, he has always had his win paid out, most recently just the day before yesterday.



However, since yesterday the game can no longer be opened and an error message appears... generally nothing unusual 🤷‍♀️

However, the error message seems to only affect his profile, because I can open the game from my profile as normal and even when he logged in from my device and I logged in from his device, the aforementioned message appeared again and I was able to open the slot!



Here is a screenshot of his device and one when I open the slot.

BinGOLDiG


BinGOLDiG

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StarGames_Official
Experienced
BinGOLD wrote on 29.11.2023 at 06:29: Dear StarGames casino,





Could it be that you exclude players who have often made larger wins in one and the same slot at some point?



My friend likes to play this Tiki princess slot from SYNOT and has already won the Jackpot of an incredible €400 3 or 4 times!

Accordingly, he has always had his win paid out, most recently just the day before yesterday.



Since yesterday, however, the game can no longer be opened and an error message appears... generally nothing unusual 🤷‍♀️

However, the error message seems to only affect his profile, because I can open the game from my profile as normal and even when he logged in from my device and I logged in from his device, the aforementioned message appeared again and I was able to open the slot!



Here is a screenshot of his device and one when I open the slot.

StarGames_Official


StarGames_Official

No, that never happens. Send us his player name via Communicator and we'll take a look at what the problem is there.

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StarGames_Official
Experienced
mtorero wrote on 28.11.2023 at 22:44:

Yes, the fixed 1 cent amount on my 20 cent spins increases the bet for me to 21 cents each time, so I don't get 4981 spins like with a 20 cent bet but still about 4700 spins on the 95% slot. In contrast, I only get 2491 spins at 90% and a 20 cent bet.

This is exactly where you make the mistake. Your bet is 20 cents in both cases. Your bet is NOT increased to 21 cents with the tax - you can't calculate it that way. Of course, if you select the options in this RTP calculator


  • 21 euro bet for a 95% RTP slot OR

  • 20 Euro bet for a 90% RTP slot


the 95% RTP slot wins. Without question. But this calculation is wrong for the German market.

If I am wrong and it makes no difference, a licensed Provider should offer the high RTP

But why? We have just clarified that the two scenarios are identical. It's as if we were selling you 2 apples in the supermarket: on one package we write "red apples" on the other "nice apples". In the end, you get the same thing anyway - 2 apples.

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scr1mka
Experienced
Hello StarGames, I have a question, many write here that you get money after 5-10 minutes, why does nothing happen to me after 10 hours? and last time something only happened after 30 hours. I am verified etc.

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StarGames_Official
Experienced
scr1mka wrote on 29.11.2023 at 13:22: Hello StarGames, I have a question, many write here that you get money after 5-10 minutes, why does nothing happen to me after 10 hours? and last time only after 30 hours what happened. I am verified etc.


We have answered this here, but you can also read it again below: https://www.gamblejoe.com/forum/online-casinos/allgemeines/stargames-erfahrungen--263495/81/#p361184

We have an automated system that releases the payouts. Most payouts are released automatically.

However, there are some rules set here that forward certain payouts for manual review. These are either required for us by law, or are in your and our interest (protection against fraud, money laundering etc.). We cannot and may not publish which rules these are in a forum.

As these manual checks are carried out by our agents, they can take up to 48 hours. As a rule, the times are of course shorter and we transfer the payouts the following day, but our official communication is 48 hours.

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mtorero
Amateur
StarGames_Official wrote on 29.11.2023 at 10:46 am:
But, why? We've just clarified that the two scenarios are identical. It's as if we were selling you 2 apples in the supermarket: on one package we write "red apples" on the other "nice apples". In the end, you get the same thing anyway - 2 apples.

Every turn, 20 cents (bet) + 1 cent (tax) is deducted from my balance. No more and no less, but the higher Rtp. This has been the case at Platincasino for the last two years, for example, and the gameplay, playing time and winning opportunities were absolutely not the same as when playing 87-90% Rtp. If this is not the case according to the German license, then the games here are apparently not random like in real casinos and the Rtp is calculated differently. There will also be a reason why these licensed establishments are not allowed to call themselves casinos, but only gaming arcades, because this no longer has much to do with real gambling.


I don't like the apple comparison, I see it more like this:
Politicians, in consultation with all car sellers in the country, decide that Dacia is the only car that can be sold at a fixed price of 100,000 euros. The huge profit margin is shared with the state through a usury tax. However, if a car seller is found who would be satisfied with a smaller win and offers a Ferrari for 100,000 euros, he will be prosecuted and the buyer, who wanted a fairer offer for his hard-earned money, will be prosecuted. Unfortunately, human greed knows no bounds.

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