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Online Casinos in general: StarGames experience (Page 85)

Topic created on 04th Jan. 2022 | Page: 85 of 184 | Answers: 1,837 | Views: 275,993
Max_Bet
Expert
StarGames_Official wrote on 02/10/2023 at 13:41:
We can't answer why it was removed in 2017. Now in 2023 it has been disabled as we have a new improved integration of Greentube games where this feature is no longer available. But we would have to switch to this new stack, as it will allow much more possibilities for us in the future with bonuses.

So the decision was more of a technical one and not an economic one. We would have preferred to keep the feature - we know how the forum members from here loved that.

Really like that you actually always answer questions here 👍🏻



StarGames_Official wrote on 02/10/2023 at 10:10 AM:
When I am in an arcade or casino, I prefer to play the Novo games.

Online rather sports betting.


Interesting. I can relate to that.
What do you like better about Novo Slots than others? Which one was your first? And which one do you like playing the most, or which one do you play every time you visit a casino?

I had like 4, 5 Novo slots that I always played when I was at your place. The 20 liners like Indian Spirit, Mayan Moons for example I loved to play. Indian Spirit was better before the update though. The old visuals were more appealing as well. Orca or Gorilla are also good but unfortunately Orca has disappeared everywhere...

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Falko
Icon

StarGames_Official wrote on 02/10/2023 at 13:41:We can't answer why it was removed in 2017. Now in 2023 it was disabled because we have a new improved integration of Greentube games where this feature is no longer available. However, we would have to switch to this new stack as it will allow much more possibilities for us in Bonuses in the future.

So the decision was more of a technical one and not an economic one. We would have preferred to keep the feature - we know how the forum members from here loved that.

I used to use the spectator mode of StarGames very often. Here you could be sure that you were really playing with real money, unlike when you watched the streamers on Twitch.

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Anonym
My friend has on 02.10.2023 35 euro deposited, and danoch they could no longer deposit. She wrote to StarGames with this letter.Guten Tag,heute habe ich 35 euro eingezahlt,nun kann ich nicht mehr einzahlen,heißt es nicht neuer Monat und da kann ich doch bis 1000 euro einzahlen.leider geht das bei ihnen nicht.wenn ich einzahlen möchte,heißt es,mein Einzahlungslimit ist überschritten, ich soll nächst Monat einzahlen.bei 35 euro, ich nur diesen Monat eingezahlt habe, und noch keine 1000 euro erreicht habe.bitte sie nachschauen, und sie mir bescheid geben, wann ich wieder einzahlen darf.MfG Uvielen Dank für Ihre Nachricht.

We would like to inform you that you have reached your cross-provider Deposit limit for this month and therefore a deposit is not possible.

If you feel that you have not reached your nationwide deposit limit, please contact LUGAS directly

If you have any questions, please do not hesitate to contact us.

With kind regards

StarGames.de Customer Service What is this? In any casino you can deposit 1000 euros every month is the limit, but not at StarGames?

nd that was answered.

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gamble1
Icon
Ditmar wrote on 03.10.2023 at 13:12: My acquaintance has on 02.10.2023 35 euro deposited, and danoch they could not Deposit anything more. She wrote to StarGames with this letter.Guten Tag,heute habe ich 35 euro eingezahlt,nun kann ich nicht mehr einzahlen,heißt es nicht neuer Monat und da kann ich doch bis 1000 euro einzahlen.Leider geht das bei ihnen nicht.Wenn ich einzahl möchte,heißt es,mein Einzahlungslimit ist überschritten, ich soll nächst Monat einzahlen.Bei 35 euro, die ich nur diesen Monat eingezahlt habe, und noch keine 1000 euro erreicht habe.bitte sie nachschauen, und sie mir bescheid geben, wann ich wieder einzahlen darf.MfG Uvielen Dank für Ihre Nachricht.

We would like to inform you that you have reached your cross-provider deposit limit for this month and therefore a deposit is not possible.

If you feel that you have not reached your nationwide deposit limit, please contact LUGAS directly

If you have any questions, please do not hesitate to contact us.

With kind regards

StarGames.de Customer Service What is this? In any casino you can deposit 1000 euros every month is the limit, but not at StarGames?

nd that was answered.

This only means that StarGames can not give any information about problems with Lugas and you should contact Lugas directly if you think you have not reached the limit

Has nothing to do with 1000 € at StarGames not to be able to deposit but how should they know if your friend has not already played 980 with another Provider and whether it is true what you say?

Would they ignore the limit of the system would make themselves punishable so the only right thing to do is to refer you to the place that can check problems there

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Anonym

gamble1 wrote on 03.10.2023 at 13:32:
That means only StarGames can not give any information about problems with Lugas and you should contact Lugas directly if you think you have not reached the limit

Has nothing to do with 1000 € at StarGames not to be able to Deposit but how should they know if your friend has not already played 980 with another Provider and whether it is true what you say ?

Would they ignore the limit of the system would make themselves punishable so the only right thing to do is to refer you to the place that can check problems there

So that means that 1000 euros together with all casinos where you play counts.so times assumed, I pay in 10 casinos 100 euros on 1 day in the month, then I have reached the 1000 euros?that's a joke.my acquaintance has actually only the 35 euros in this casino on 02.10 paid and nothing more.I play in the month in many different casinos, and there are in each casino 1000 euro deposit accepted, and not there.

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gamble1
Icon
Ditmar wrote on 03.10.2023 at 13:39:

So that means the 1000 euros together with all casinos where you play counts.So let's assume I pay in 10 casinos 100 euros on 1 day in the month, then I have reached the 1000 euros?That's a joke.My acquaintance has actually only the 35 euros in this casino on 02.10 paid and nothing more.I play in the month in many different casinos, and there are 1000 euro Deposit accepted in each casino, and there not.

According to the law, you can play in all casinos with a German license (very important only the count all others are illegal) together only 1000 €!

So if you pay on 1 day 900 € in 3 casinos you may deposit the whole month only 100 no matter where if you can pay more it is actually invalid and you would have to get everything over the 1000 € back because there is no permission to do so

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Anonym

gamble1 wrote on 03.10.2023 at 13:43:
According to the law you are allowed to play in all casinos with German license (very important only those count all others are illegal) together only 1000 € !

So if you pay on 1 day 900 € in 3 casinos you are allowed to Deposit the whole month only 100 no matter where if you can pay more it is actually invalid and you would have to get everything back over the 1000 € because there is no permission to do so

But that's funny, I pay only in German casinos, and can pay in any casino 1000 euros, there are no problems.are reached in a casino 1000 euros, I pay in another.Versteh one

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StarGames_Official
Experienced

D****r wrote on 03/10/2023 at 14:00:

But that's funny, I only pay in German casinos, and can pay in any casino 1000 euro, there are no problems.Are reached in a casino 1000 euro, I pay in another.Versteh einer

Name times please these casinos. 😉


But what also important. The limit is NOT 1,000 euros. But what you set. So it can also be 40 euros, if your friend has set so (either with us, or with another licensed casino). And that can be achieved with a 40 euro deposit.

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Beatnuts
Moin.
I'm not so long on StarGames on the road, this month won properly what, 3 payouts without problems, virtually directly to my Neteller Acc.
Now with my fourth and fifth payout somehow nothing happens ... Takes over a day.

Does anyone know what the reason is? Sometimes they are lightning fast and sometimes it delays over a day ...

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StarGames_Official
Experienced
eloquente wrote on 31.07.2023 at 11:55 am: I had a question regarding the game offer. You had taken out the Golden nights games with the reason that they still have to be released by the authority and said that these are then available again as soon as you have the GO for it. It is now not 5-6 months passed the competition offers these games without any problems. So my question is do they come back in time or do you leave them out and if so what is the reason for that? I really like to play this variant and would be happy if I could find them again soon.

Thanks in advance 👍

We finally got the "go" from the authority for the Golden Nights games. Two are already live, the others will be coming later this week. More other classics and also new games are waiting for you in the next weeks. Thanks a lot for your patience

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