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Online Casinos in general: StarGames experience (Page 83)

Topic created on 04th Jan. 2022 | Page: 83 of 184 | Answers: 1,837 | Views: 275,984
terry44

StarGames experience

28th Sep. 2023, at 03:13 pm CEST#824
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Then the whole game crashes,looks like a server problem.and then the game says no credit even though I have some.but that only happens or happened with theSlots from greentube.

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Max_Bet
Expert

StarGames experience

28th Sep. 2023, at 03:22 pm CEST#825
1 Like

Liked this post: Avatar von Butterbrezel Butterbrezel
Can it be that you have not closed the last Greentube slot properly? That is, it is still open in the background, so your balance is not transferred and the newly opened slot crashes when trying to start a new game, because the system recognizes multiple open slots, which is prohibited.

Check all the slots you have played recently. One of Greentube is still open 😉

LG 🍄

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gamble1
Icon

StarGames experience

28th Sep. 2023, at 03:27 pm CEST#826
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Max_Bet wrote on 28.09.2023 at 15:22: Can it be that you have not closed the last Greentube slot properly? That is, it is still open in the background, so your balance is not transferred and the newly opened slot crashes when trying to start a new game, because the system detects multiple open slots, which is prohibited.

Check all the slots you have played recently. One of Greentube is still open 😉

LG 🍄

You may not imagine at all how addicted you would get if you could gamble two slots at the same time with 5 seconds rule

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Max_Bet
Expert

StarGames experience

28th Sep. 2023, at 03:29 pm CEST#827
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gamble1 wrote on 09/28/2023 at 3:27 pm:

You may not imagine at all how addicted you would get if you could gamble two slots at the same time with 5 seconds rule

I tell you da stehste actually already with both feet in hell 🤣

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StarGames_Official
Experienced

StarGames experience

28th Sep. 2023, at 04:01 pm CEST#828
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terry44 wrote on 28.09.2023 at 15:13: Then the whole game crashes,looks like a server problem.and then the game says no credit although I have some.but that only comes or came with theSlots of greentube before.

Welcome to the forum and thanks for reporting! We have also discovered it with some players and our developers are already working on solving the problem. Sorry for the inconvenience!

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Max_Bet
Expert

StarGames experience

28th Sep. 2023, at 04:08 pm CEST#829
1 Like

Liked this post: Avatar von gagapapamama gagapapamama
StarGames_Official wrote on 28.09.2023 at 16:01:

Welcome to the forum and thanks for reporting! We have discovered it with some players as well and our developers are already on it to solve the problem. Sorry for the inconvenience!

This happens when you click "exit" in Greentube slots instead of closing via the "x". 🍀


Btw you know my player name with you guys. For my many tips that I have already given you here, I would be really happy about a ten game credit...

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Andrio8808

StarGames experience

28th Sep. 2023, at 04:10 pm CEST#830
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unfortunately since 1 year I have no real win at StarGames. It's pretty stupid. Unfortunately all want to take only money.
Unfortunately, the instant payout e.g. by MasterCard or Visa no longer offer and do not make it. Previously I had always debited and in 10 min. were the field on the card, now no longer a pity

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Brieftaube2607
Experienced

StarGames experience

28th Sep. 2023, at 04:53 pm CEST#831
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StarGames_Official wrote on 28.09.2023 at 16:01:

Welcome to the forum and thanks for reporting! We have discovered it with some players as well and our developers are already on it to solve the problem. Sorry for the inconvenience!

Was with me today also really all the time, was incredibly annoying, but nice that you have a solution approach

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StarGames_Official
Experienced

StarGames experience

28th Sep. 2023, at 05:32 pm CEST#832
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garfield68 wrote on 27.09.2023 at 15:06 clock: and why can you since a few days at once (eg at book of ra) no longer select a "table"? now it's like Novoline or bing bong, starts times zb. book of ra one comes directly into the game. i find crap, just this selection option (and also that you could watch others) was your absolute unique selling point. why was that suddenly removed? maybe the StarGames manager can say something about it...


@StarGames why did you limit the selection of 3 games to this stupid Book of Ra? Otherwise you could always choose between 3 games ?

Hello you two,

Thank you for your questions. We have made some technical improvements in the integration of the Greentube games. These will give us some more cool features in the near future, as well as improvements in the bonus system that have been suggested here several times by you and other forum members.

Unfortunately, these future improvements come with the changes you've noticed here as well. We will no longer be able to provide the device selection, you will always enter the game directly. Since this option was only available on desktop (and on mobile devices you also got directly into the game without a slot selector), we think it won't be a big problem in 2023.

The next change is that from now on, a free spins campaign will only be valid for one game at a time. We will of course change the games here regularly, so all your favorite games will get a turn. We have noticed that selecting games for a free spins campaign had few advantages and most of you have always played the free spins in one game.

We know that many of you have used and loved both of these options. We are sorry that we have removed these opportunities now. However, we are sure that the future improvements in the bonus system will not only compensate for these changes but will surpass them.

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StarGames_Official
Experienced

StarGames experience

28th Sep. 2023, at 05:33 pm CEST#833
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Max_Bet wrote on 28/09/2023 at 16:08:
This is what happens when you click "exit" in Greentube slots instead of closing via the "x". 🍀


Btw you know my player name with you guys. For my many tips that I have already given you here, I would be really happy about a tenner game credit...

In this case the problem is not with the player, but on our side. But only certain players are affected, most can play without problems.

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