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Online Casinos in general: StarGames experience (Page 51)

Topic created on 04th Jan. 2022 | Page: 51 of 183 | Answers: 1,824 | Views: 259,971
upola
Legend
I have also read through the reviews, there are only idiots running around.

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gamble1
Icon
upola wrote on 11.01.2023 at 07:16: I have also read through the reviews, there are only idiots running around.

The response from StarGames to a review I also find cool :


The function "Autoplay", which allows players online in so many slots and games to perform spins (spins) automatically, is not activated on StarGames.de. This is mainly to ensure that players do not lose track of the bets they have made and thus retain control while playing.

It is clear to me that the regulation requires this and not StarGames but nevertheless I find this argumentation (and so approximately it is also in the treaty) really shoot Never seen a cooler way where you want to say someone we go you so long on the sack until you stop gambling online and use our casinos

The DE regulation could also pass as a leaflet for a comedy show so many jokes you will not find on any other sheet and in every country it works reasonably but DE has to shoot the bird again

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StarGames_Official
Experienced

danny005 wrote on 11/01/2023 at 01:14 PM:

Now in January this Wheel of Fortune on Wednesday is also no longer available?

Yes there is, will be back starting next week.

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evopower140
Expert
Find the casino itself quite good is with Mrgreen one of the few that pay out in a minute.

Bonus am not a fan of the Cashback I myself find 50 or 100 percent I have directly much better Top is of course as it makes Stake 7. But well as it makes the N1 stalls is also ok.

However, if you have bad luck you have to put a lot in the cashback on deposits

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gamble1
Icon
evopower140 wrote on 11.01.2023 at 09:45: Find the casino itself is quite good with Mrgreen one of the few that pay out in a minute.

Bonus am not a fan of the Cashback I myself find 50 or 100 percent I have directly much better Top is Of course as it makes Stake 7. But well as it makes the N1 stalls is also ok.

However, if you have bad luck you have to put a lot into the cashback on deposits

Yes but in the end look but so if it does not run can yes if you want to continue to play so or so continue to convert and if you have a big win can also just do without cashback and pay out the directly

You have if you can not be influenced by such cashback things no harm but eig. only a possible added value should you make it

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StarGames_Official
Experienced

gamble1 wrote on 09.01.2023 at 18:42:

But at this point again a quick question or comment


I suspect many miss so Bonuses as you know it for years so according to the motto pay 100 € and play with 200 € I personally have made friends with the Cashback deposits and find it always cool if you spontaneously has a run and then the cashback is booked but I can also understand the people who like to have such a bonus directly and prefer to implement this

I do not know if it is because of the regulation that you can not make such offers or does your system not allow it or do you simply pursue other goals in awarding bonuses? That would interest me personally times

And a second question: Is it really necessary that one if one e.g. 100 € Cashback after 1.000 € has played through again the 100 € once must convert ? The question burns in my mind for a long time but I always forgot to ask

Thanks for your questions and comments.


We would be happy to share with you the original idea behind our cashback system:


  1. Our systems allow either playable bonuses (as you also describe in your first paragraph), or cashbacks. Soon both will be possible at the same time, but at launch and even since, that was not an option.

  2. So we had to decide which would be better: both have advantages and disadvantages, of course. We chose cashbacks because we read many reviews here and also in other forums about impossible revenue criteria and stupid T&Cs for playable bonuses.

    What is the point of a playable bonus if it has to be wagered 30x (deposit + bonus), which is actually 60x for a 100% bonus? The basic idea is/was: "it is better to get 10-20 Euro than the announcement of a 500 Euro bonus, where the turnover criteria with the German rules (1 Euro stake, etc.) are impossible".

  3. With our cashbacks this is exactly what happens and that's why we never go higher with the turnover conditions than 15x - but with most offers it's more like 5x or 10x. At 10x it means: if you bet 100 euros in a machine with 90% RTP, you will lose 10 euros on average. With a 10 euro cashback offer, you then get these 10 euros right back. That's why we call it cashback. This is of course the mathematical average - some will win, some will not.

  4. The final reason for the cashbacks was: when we had to make the decision, it was not quite clear how the German regulation wants to handle the bonuses. Are these allowed? Are they prohibited? Do we as a Provider, or you as a player have to pay tax on them? All these questions were not clarified. Therefore, we decided to use cashbacks, which are not bonuses in our eyes - because they are not playable.



We hope that these answer your questions.

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Max_Bet
Expert
StarGames_Official wrote on 11/01/2023 at 13:58:

Thank you for your questions and comments.


We are happy to share with you the original ulterior motives of our Cashback system:


  1. Our systems allow either playable Bonuses (as you also describe in your first paragraph), or cashbacks. Soon both will be possible at the same time, but at launch and even since, that was not an option.

  2. So we had to decide which would be better: both have advantages and disadvantages, of course. We chose cashbacks because we read many reviews here and also in other forums about impossible revenue criteria and stupid T&Cs for playable bonuses.

    What is the point of a playable bonus if it has to be wagered 30x (deposit + bonus), which is actually 60x for a 100% bonus? The basic idea is/was: "it is better to get 10-20 Euro than the announcement of a 500 Euro bonus, where the turnover criteria with the German rules (1 Euro stake, etc.) are impossible".

  3. With our cashbacks this is exactly what happens and that's why we never go higher with the turnover conditions than 15x - but with most offers it's more like 5x or 10x. At 10x it means: if you bet 100 euros in a machine with 90% RTP, you will lose 10 euros on average. With a 10 euro cashback offer, you then get these 10 euros right back. That's why we call it cashback. This is of course the mathematical average - some will win, some will not.

  4. The final reason for the cashbacks was: when we had to make the decision, it was not quite clear how the German regulation wants to handle the bonuses. Are these allowed? Are they prohibited? Do we as a Provider, or you as a player have to pay tax on them? All these questions were not clarified. Therefore, we decided to use cashbacks, which are not bonuses in our eyes - because they are not playable.



We hope that these answer your questions.


Not only you, but all licensed OCs should post their problems with the new regulation.

Then there would be less mimimi threads where about German licensed casinos is cried, but everyone would see directly clear that the state is the cause of this egg dance.

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gamble1
Icon

StarGames_Official wrote on 11/01/2023 at 13:58:

Thank you for your questions and comments.


We are happy to share with you the original ulterior motives of our Cashback system:


  1. Our systems allow either playable Bonuses (as you also describe in your first paragraph), or cashbacks. Soon both will be possible at the same time, but at launch and even since, that was not an option.

  2. So we had to decide which would be better: both have advantages and disadvantages, of course. We chose cashbacks because we read many reviews here and also in other forums about impossible revenue criteria and stupid T&Cs for playable bonuses.

    What is the point of a playable bonus if it has to be wagered 30x (deposit + bonus), which is actually 60x for a 100% bonus? The basic idea is/was: "it is better to get 10-20 Euro than the announcement of a 500 Euro bonus, where the turnover criteria with the German rules (1 Euro stake, etc.) are impossible".

  3. With our cashbacks this is exactly what happens and that's why we never go higher with the turnover conditions than 15x - but with most offers it's more like 5x or 10x. At 10x it means: if you bet 100 euros in a machine with 90% RTP, you will lose 10 euros on average. With a 10 euro cashback offer, you then get these 10 euros right back. That's why we call it cashback. This is of course the mathematical average - some will win, some will not.

  4. The final reason for the cashbacks was: when we had to make the decision, it was not quite clear how the German regulation wants to handle the bonuses. Are these allowed? Are they prohibited? Do we as a Provider, or you as a player have to pay tax on them? All these questions were not clarified. Therefore, we decided to use cashbacks, which are not bonuses in our eyes - because they are not playable.



We hope that these answer your questions.


Super thank you for the answer


@Max_Bet That the state is to blame for the bullshit should be clear to anyone who can think a little logically why should casinos cut themselves and players too ? This can only come from a third party with authority

And I can only say it 10000 times Player protection is important but that is not achieved with such rules there must be something changed sooner or later

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Max_Bet
Expert

gamble1 wrote on 11/01/2023 at 14:12:

Super thank you guys for the answer


@Max_Bet That the state is to blame for the bullshit should be clear to anyone who can think a little logically why should casinos cut themselves and players as well ? This can only come from a third party with authority

And I can only say it 10000 times Player protection is important but that is not achieved with such rules there must be something changed sooner or later

It's true that many people realize it. Nevertheless, many puke about the measures and berate it without seeing the background. Otherwise there would be more complaints against those responsible and not only against the executors...

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Max_Bet
Expert
I myself have really always grumbled about the StarGames cashback. But simply because no background info was available.

This post has been translated automatically

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