Notes regarding the bonus spins that were unfairly deducted are not taken seriously. One is virtually waved off as a liar and people who Deposit here more than enough and can probably show more losses than wins, are not taken seriously anyway!
Quite sad and disrespectful handling, which no longer deserves to be supported......
Inhumane to the no longer goes I say to it only!
Several players have cited this error but the casino of course knows better, sitting virtually right next to you while gambling 😂
I'm not at all about it to get something refunded, just times to give people the feeling to be taken seriously would be a start!
You seem to forget that exactly these support you day after day / finance...
Daniel1988 wrote on 22.03.2022 at 05:53: Several players have cited this error but the casino of course knows better, sitting virtually right next to you when gambling 😂
I'm not at all about to get something refunded, just times to give people the feeling to be taken seriously would be a start!
You seem to forget that they support/finance you day after day...
Hello Daniel,
Thank you for your comments. Here are our responses to them
- So far two players have reported this problem to us with Bonus Spins. You and Antihero1335
- The fact that we have looked at your sessions in detail including all individual spins and investigated, shows that we take your reports seriously
- If we don't see any errors in the replays and we can't even verify your report during our test games, there is unfortunately little we can do
- We also wrote earlier: if you experience it again, we ask for a screenshot or video, so that we have a proof
dersawen wrote on 22.03.2022 at 14:34: so in short you have to video every session with you?
For older people of course very advantageous to play there if you have no idea about such things 😅
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StarGames experience
28th Mar. 2022, at 05:28 am CEST#299
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Times by the way...
Wasn't there an "announcement" at the turn of the year that StarGames wanted to rethink the bonus structure...?
I think I can remember that the StarGames-offical-fun-bird once said something like that?
I ask only times, because I still, only these "wonderful" offers with "cashbacks a la StarGames" reingeknallt get, otherwise but of course... nix ^^...
But well, would have been nen miracle, if this announcement was not also once again only hot air.
ruhrpott wrote on 28.03.2022 at 08:22: The first payout within 24 hours, all others in a maximum of 5 minutes, at least on Skrill, Paysafecard and via Trustly
Antiheld1335 wrote on 28.03.2022 at 05:28: Times by the way...
Wasn't there an "announcement" at the turn of the year that StarGames wanted to rethink the bonus structure...?
I think I remember that the StarGames-offical-fun-bird had told something like that?
I ask only times, because I still, only these "wonderful" offers with "cashbacks a la StarGames" reingeknallt get, otherwise but of course... nix ^^...
But well, would have been nen miracle, if this announcement was not also once again only hot air.
We have communicated that we are working on it. As you might imagine, changing such a system takes time. On top of that we have our hands full with other improvements, new game providers and the implementation of the technical requirements of the new regulation
The new bonus structure is coming, but we can't say today when exactly it will be
StarGames experience
Nobody has liked this post so far
Quite sad and disrespectful handling, which no longer deserves to be supported......
Inhumane to the no longer goes I say to it only!
This post has been translated automatically
StarGames experience
Liked this post: Anonym, Jesss711
I'm not at all about it to get something refunded, just times to give people the feeling to be taken seriously would be a start!
You seem to forget that exactly these support you day after day / finance...
This post has been translated automatically
StarGames experience
Liked this post: gamble1
Hello Daniel,
Thank you for your comments. Here are our responses to them
- So far two players have reported this problem to us with Bonus Spins. You and Antihero1335
- The fact that we have looked at your sessions in detail including all individual spins and investigated, shows that we take your reports seriously
- If we don't see any errors in the replays and we can't even verify your report during our test games, there is unfortunately little we can do
- We also wrote earlier: if you experience it again, we ask for a screenshot or video, so that we have a proof
Thank you very much.
This post has been translated automatically
StarGames experience
Nobody has liked this post so far
This post has been translated automatically
StarGames experience
Nobody has liked this post so far
For older people of course very advantageous to play there if you have no idea about such things 😅
This post has been translated automatically
StarGames experience
Nobody has liked this post so far
Wasn't there an "announcement" at the turn of the year that StarGames wanted to rethink the bonus structure...?
I think I can remember that the StarGames-offical-fun-bird once said something like that?
I ask only times, because I still, only these "wonderful" offers with "cashbacks a la StarGames" reingeknallt get, otherwise but of course... nix ^^...
But well, would have been nen miracle, if this announcement was not also once again only hot air.
This post has been translated automatically
StarGames experience
Nobody has liked this post so far
This post has been translated automatically
StarGames experience
Nobody has liked this post so far
This post has been translated automatically
StarGames experience
Nobody has liked this post so far
Cashed out to account
Thanks for the info 😏
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StarGames experience
Liked this post: Max_Bet
We have communicated that we are working on it. As you might imagine, changing such a system takes time. On top of that we have our hands full with other improvements, new game providers and the implementation of the technical requirements of the new regulation
The new bonus structure is coming, but we can't say today when exactly it will be
Thank you for your patience.
This post has been translated automatically