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Online Casinos in general: StarGames experience (Page 189)

Topic created on 04th Jan. 2022 | Page: 189 of 193 | Answers: 1,920 | Views: 309,308
gamble1
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StarGames experience

5th Mar. 2025, at 04:43 am CET#1886
2 Likes

Liked this post: Avatar von Dutch78 Dutch78, Avatar von Toastbrot Toastbrot
Dutch78 wrote on 05.03.2025 01:43:

I have to ask now, I also used a Deposit bonus yesterday, because apparently I can only clear it with real money, that's what it says in the bonus, I played with the bonus before and now 500 bonus money. Now my question is, if I have converted the real money stake of 300 euros (10 euros bonus money), how much of the Bonus money can be converted into real money? The maximum conversion amount is stated as 300 euros. Conversely, does this mean that I can convert 300 euros of the bonus money after wagering with real money, or is it then the 10 euros that are converted? And finally, do I have to wager the converted money again? Questions upon questions

Well, the maximum conversion amount refers to the money at the end. That means, if I'm not totally wrong, that you can convert and withdraw €300 after the bonus has been fully converted.

This post has been translated automatically

Dutch78
Expert

StarGames experience

5th Mar. 2025, at 08:23 am CET#1887
1 Like

Liked this post: Avatar von gamble1 gamble1

gamble1 wrote on 05/03/2025 04:43:
So, the maximum conversion amount refers to the money at the end. That means, if I'm not totally wrong, that you can convert and withdraw €300 after the bonus has been fully wagered.


Thank you for your answer, dear, I see it similarly, that's what it says:


Bet required
12,80 € / 300 €
Convert with
Real money
Max. Conversion amount
300 €
Expires on
07.03.25 | 23:04

But before I invest a lot of money unnecessarily, I wanted to make sure first.

If, at the end of the real money turnover, I can only convert the 10 euros from the remaining bonus balance into real money, I wouldn't see any point in taking this risk.

Of course, I'm waiting for an official response from StarGames, but it wouldn't be unlikely if someone has been in a similar situation and knows the best thing to do.

Many thanks for the quick reply.

This post has been translated automatically

StarGames_Official
Top Member

StarGames experience

5th Mar. 2025, at 09:45 am CET#1888
2 Likes

Liked this post: Avatar von Dutch78 Dutch78, Avatar von gamble1 gamble1
Dutch78 wrote on 05.03.2025 08:23:

Thank you for the answer, my dear.I see it similarly, that's what it says:


Bet required
12,80 € / 300 €
Convert with
Real money
Max. Conversion amount
300 €
Expires on
07.03.25 | 23:04

But before I invest a lot of money unnecessarily, I wanted to make sure first.

If, at the end of the real money turnover, you can only convert the 10 euros from the remaining bonus balance into real money, I wouldn't see any point in taking this risk.

Of course, I'm waiting for an official response from StarGames, but it wouldn't be unlikely if someone has been in a similar situation and knows the best thing to do.

Many thanks for the quick reply.

You can convert a maximum of 300 euros from this campaign if you bet 300 euros real money.

After the conversion, you no longer have to wager the converted bonus. It is already withdrawable

Have fun playing!

This post has been translated automatically

Dutch78
Expert

StarGames experience

5th Mar. 2025, at 09:53 am CET#1889
2 Likes

Liked this post: Avatar von gamble1 gamble1, Avatar von StarGames_Official StarGames_Official

StarGames_Official wrote on 05.03.2025 at 09:45:
You can convert a maximum of 300 euros from this campaign if you bet 300 euros real money.

After the conversion, you no longer have to wager the converted bonus. It is already withdrawable

Have fun playing!

Many thanks for the quick reply.


I was afraid that I would only be able to convert the 10 euros, then it wouldn't have been worth the Risk

I'll give it a try then.

This post has been translated automatically

Dutch78
Expert

StarGames experience

5th Mar. 2025, at 06:03 pm CET#1890
3 Likes

StarGames_Official wrote on 05.03.2025 at 09:45:
You can convert a maximum of 300 euros from this campaign if you bet 300 euros real money.

After the conversion, you no longer have to wager the converted bonus. It is already withdrawable

Have fun playing!

Everything worked perfectly, the bonus was automatically converted after notification. It was really worth it this time Since when do you no longer pay out instantly? Just curious, I don't mind the wait.

This post has been translated automatically

StarGames_Official
Top Member

StarGames experience

5th Mar. 2025, at 06:54 pm CET#1891
1 Like

Liked this post: Avatar von Dutch78 Dutch78
Dutch78 wrote on 05.03.2025 18:03:

Everything worked perfectly, the bonus was automatically converted after notification. It was really worth it this time Since when do you no longer pay out instantly? Just curious, I don't mind waiting.

Glad to hear it!

90-95% of our payouts per month are automatic. We can check tomorrow to see why your payout needed a manual review. If we can, we will change this.

Thank you for your understanding!

This post has been translated automatically

Dutch78
Expert

StarGames experience

5th Mar. 2025, at 07:09 pm CET#1892
0 Likes

Nobody has liked this post so far

StarGames_Official wrote on 05.03.2025 18:54:
Glad to hear it!

90-95% of our payouts per month are automatic. We can check tomorrow to see why your withdrawal needed manual verification. If we can, we will change this.

Thank you for your understanding!

All good, I'll just wait, I was just wondering because I don't usually know that from you If it should really take longer, I'll write to you here.


Thanks for the quick response!

This post has been translated automatically

Dutch78
Expert

StarGames experience

6th Mar. 2025, at 05:03 pm CET#1893
6 Likes
StarGames_Official wrote on 05.03.2025 18:54:
Glad to hear it! We can check tomorrow to see why your withdrawal needed a manual review. If we can, we will change this.

The money arrived at noon today, so you are keeping your advertising promise that manual checks take a maximum of 24 hours . I have to mention this positively here, because I've never had this from a casino site before. I only asked out of curiosity why the payout is no longer instant. I also wrote that I don't mind waiting because I know that the money will arrive.

This morning, StarGames support, which is represented here on the platform, wrote to me proactively and asked me for my username as they wanted to check why the payout didn't go through automatically.

Previously, I only knew that I had to chase support when I had problems, but here they took care of it without me asking for help.
I think that's remarkable and should be mentioned without advertising.

I'm curious as to why there was a manual check here.

P.S: Dear StarGames Official, you know which account I have

This post has been translated automatically

Daniel1988
Top Member

StarGames experience

6th Mar. 2025, at 10:19 pm CET#1894
0 Likes

Nobody has liked this post so far

XXLEONIDASXX wrote on February 07, 2025 at 4:19 pm:

That the free spins would not run in the background with you is not true! I had just played with you the other day and then finally got free spins on eye of Horus super spins...right at that moment the break came and the free spins went on in the background without me being able to see anything...I could only hear it, but see nothing!!! Just really bad!

This Power Spin function from Merkur is another ingenious strategy to ensure that your free spin winnings don't end up leaving the machines in favor of the casino!


Joker's Cap has paid the Fool's Cap €200, you are immediately told that you could convert it into 50 Power Spins......
Not even with the certainty that you can keep a safe 50% as a Risk limit.
After 50 Power Spins, the €200 has shrunk to €40, even that can be exchanged again until you end up empty-handed 🤷
Really bad deal!

This post has been translated automatically

gamble1
Icon

StarGames experience

6th Mar. 2025, at 10:36 pm CET#1895
0 Likes

Nobody has liked this post so far

Daniel1988 wrote on 06.03.2025 at 22:19:

This Power Spin feature from Merkur is again a clever strategy that your free spin winnings don't end up going out of the machines in favor of the casino!


Joker's Cap has paid the Fool's Cap €200, you are immediately told that you could convert it into 50 Power Spins......
Not even with the certainty that you can keep a safe 50% as a Risk limit.
After 50 Power Spins, the €200 has shrunk to €40, even that can be exchanged again until you end up empty-handed 🤷
Really bad deal!

Powerspins have been around for years. The games used to be really cool!

This post has been translated automatically

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