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Online Casinos in general: StarGames experience (Page 179)

Topic created on 04th Jan. 2022 | Page: 179 of 180 | Answers: 1,797 | Views: 254,488
Maja80
Amateur

BinGOLDiG wrote on 12.10.2024 at 19:13: Hello dear manager,

I wanted to ask how it works with the players club?

I now had 16000 xolo and had bought 10 real money free spins á 1€ of it!
I started the game and got straight into the free spins.
I made 56€ from the free spins!
After that, the free spins I had bought ended and the money I had won was canceled except for €10!
However, the bonus conditions didn't say anything about €10 max win!
Is this a mistake or did you just forget to include this information?

Unfortunately it is not a mistake. The same thing happened to me with the 5 free spins on 0.50. Everything was canceled except for 5 euros.

This post has been translated automatically

Daniel1988
Top Member
I happened to be on Trustpilot and looked at a few reviews, if you leave reviews there with 5 stars, please use more than three words and realistic names!
That is so conspicuous 😂
This user flexxuzz stuck in my mind at the time and left a 5 star rating a few hours ago, should be at least 2 but not the 1st rating 😂

This post has been translated automatically

BinGOLDiG
Expert

Daniel1988 wrote on 12.10.2024 at 21:04: Was randomly on Trustpilot and looked at a few reviews, if you leave reviews there with 5 stars, please use more than three words and realistic names!
This is so conspicuous 😂
This user flexxuzz stuck in my mind at the time and left a 5 star rating a few hours ago, should be at least 2 but not the 1st rating 😂

What makes you think that the
5 stars
Ratings come from Gamblejoe users?
🤔🙄



This post has been translated automatically

Donnie
Elite
BinGOLDiG wrote on 13.10.2024 00:42:

What makes you think that the
5 stars
Ratings come from Gamblejoe users?
🤔🙄




I think he rather means that StarGames has bought people who give very positive reviews. Where is this Etepetete or whatever he called himself who praised StarGames so much back then, this easy converter? Bought it? Pathetic if that's the case


Apart from the loss/win. What is there to criticize about StarGames? The many payment methods? The support? Constantly crashing slots or stupid bonus offers? The site is actually OK and everyone has the 5-second rule or lowered RTP values. I find it totally inappropriate to include profit margins in a (neutral) rating. The fact that you don't win anything there is another matter

This post has been translated automatically

Daniel1988
Top Member

BinGOLDiG wrote on 13.10.2024 00:42:

What makes you think that the
5 stars
Ratings come from Gamblejoe users?
🤔🙄




Was not referring to GambleJoe, generally from players or fake profiles 😅

This post has been translated automatically

Daniel1988
Top Member
Donnie wrote on 13.10.2024 at 01:06:
I think he rather means that StarGames has bought people who give very positive reviews. Where is this Etepetete or whatever he called himself who praised StarGames so much back then, this easy converter? Bought it? Pathetic if that's the case


Apart from the loss/win. What is there to criticize about StarGames? The many payment methods? The support? Constantly crashing slots or stupid bonus offers? The site is actually OK and everyone has the 5-second rule or lowered RTP values. I find it totally inappropriate to include profit margins in a (neutral) rating. The fact that you don't win anything there is another matter

Anyone who wants to is welcome to play there, you also have your own personal experience there 😉


I didn't want to badmouth StarGames either, it's just that I notice it a lot because I visit the site every day.
You get the feeling that 1 negative review is immediately followed by 2 5-star posts 😂
Apart from the names that you usually only find in refugee shelters 😅

This post has been translated automatically

StarGames_Official
Experienced

BinGOLDiG wrote on 12.10.2024 at 19:13: Hello dear manager,

I wanted to ask how it works with the players club?

I now had 16000 xolo and had bought 10 real money free spins á 1€ of it!
I started the game and got straight into the free spins.
I made 56€ from the free spins!
After that, the free spins I had bought ended and the money I had won was canceled except for €10!
However, the bonus conditions didn't say anything about €10 max win!
Is this a mistake or did you just forget to include this information?

Thanks for reporting this, we'll have a look at it tomorrow morning.

This post has been translated automatically

Toastbrot
Experienced

StarGames_Official wrote on October 13th, 2024 at 11:38 am:

Thanks for reporting this, we'll look into it right away tomorrow morning.

Very good I'll get on it the same thing has happened to me 2 times now and over 100 euros have simply been cut to 5 and 10 respectively 😵

This post has been translated automatically

Hightower
Top Member
I also had the problem with the downscaled win due to purchased free spins that was regulated down from 29€ to 10€....but worse at the moment is logging in, takes ages, as well as popping up the window with winnings and losses

This post has been translated automatically

RebellYell
Top Member

99Hightower wrote on 13.10.2024 at 11:46 am: I also had the problem with the downscaled profit due to purchased F8reispiels that was regulated down from 29€ to 10€....but worse at the moment is the login, takes ages, as well as the popping up of the window with wins and losses

Logging in is a disaster. It takes forever and then the window with the wins and losses pops up several times

This post has been translated automatically

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