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Online Casinos in general: StarGames experience (Page 174)

Topic created on 04th Jan. 2022 | Page: 174 of 178 | Answers: 1,771 | Views: 242,816
Andre
Expert

StarGames experience

27th Jul. 2024, at 01:55 pm CEST#1734
0 Likes

Nobody has liked this post so far

Cobra1305 wrote on 27.07.2024 at 13:27: Been trying to verify myself for 4 days to make a withdrawal at StarGames.com
Have sent over 12 documents from bank account to Neteller account statements etc
Everything was rejected can therefore not recommend StarGames and advise everyone not to play there

What exactly are you being accused of with the documents? I don't want to accuse you of anything, but Verification is actually transparent and easy to do. There are just certain rules regarding format, type of document, etc.

This post has been translated automatically

Cobra1305

StarGames experience

27th Jul. 2024, at 03:08 pm CEST#1735
0 Likes

Nobody has liked this post so far
They want Verification of the credit card used, but it is a virtual Neteller card. I also took a screenshot of it but it was rejected because there is no name and bank logo on it.
I wrote several times that it is just a virtual card from neteller. They insist on the name of the credit card as a screenshot and the required credit card number incl hidden in the middle. I sent it several times and it was always rejected.
They also don't verify my address because I moved 2 years ago and it doesn't match the one I registered with back then. ID card account statements Internet invoice everything sent where the address is clearly recognizable is rejected without giving a reason in the mail or what else is needed I have already sent 20 emails and there are always rejections. I no longer know what options I have

This post has been translated automatically

roccoammo11
Expert

StarGames experience

27th Jul. 2024, at 03:22 pm CEST#1736
1 Like

Liked this post: Avatar von StarGames_Official StarGames_Official

Cobra1305 wrote on 27.07.2024 at 15:08: They want Verification of the credit card used, but it is a virtual Neteller card. I also took a screenshot of it but was rejected because there is no name on it and bank logo.
I wrote several times that it is just a virtual card from neteller. They insist on the name of the credit card as a screenshot and the required credit card number incl hidden in the middle. I sent it several times and it was always rejected.
They also don't verify my address because I moved 2 years ago and it doesn't match the one I registered with back then. ID card account statements Internet invoice everything sent where the address is clearly recognizable is rejected without giving a reason in the mail or what else is needed I have already sent 20 emails and there are always rejections. I no longer know what options I have

it's best to write to the StarGames employee here..he'll sort it out...

This post has been translated automatically

StarGames_Official
Experienced

StarGames experience

30th Jul. 2024, at 01:56 pm CEST#1737
0 Likes

Nobody has liked this post so far

Cobra1305 wrote on 27.07.2024 at 15:08: They want Verification of the credit card used, but it is a virtual Neteller card. I also took a screenshot of it but was rejected because there is no name on it and bank logo.
I wrote several times that it is just a virtual card from neteller. They insist on the name of the credit card as a screenshot and the required credit card number incl hidden in the middle. I sent it several times and it was always rejected.
They also don't verify my address because I moved 2 years ago and it doesn't match the one I registered with back then. ID card account statements Internet invoice everything sent where the address is clearly recognizable is rejected without giving a reason in the mail or what else is needed I have already sent 20 emails and there are always rejections. I no longer know what options I have

Hello, we will write to you via Communicator and try to sort this out. Thank you for your patience.

This post has been translated automatically

Max_Bet
Expert

StarGames experience

13th Aug. 2024, at 04:50 pm CEST#1738
4 Likes
Yesterday I had 15 spins for LuckyLady on 50ct in my account. Made a tight 5. Multiplied it by six in 20 minutes in this Golden Book slot. Payout to Neteller was booked after 5 minutes.

It has to be said...

edit: Game break thus temporarily interrupted 🙄

This post has been translated automatically

Rainmann
Elite

StarGames experience

13th Aug. 2024, at 05:10 pm CEST#1739
1 Like

Liked this post: Avatar von Simbda Simbda

Max_Bet wrote on 13.08.2024 at 16:50: Yesterday 15 spins for LuckyLady on 50ct in the account. Made a tight 5. The sixfold in 20 minutes in this Golden Book slot. Payout to Neteller was booked after 5 minutes.

It has to be said...

edit: Break in play thus temporarily interrupted 🙄

I don't think anyone has ever complained about the payout speed either

This post has been translated automatically

mik75
Rookie

StarGames experience

16th Aug. 2024, at 07:57 pm CEST#1740
3 Likes

Liked this post: Avatar von bigbig bigbig, Avatar von CashOut CashOut, Avatar von Simbda Simbda
I'm currently all aggro about the gaming experience at StarGames
With a lot of patience I got into the free spins with a bet of €0.20 on Big Bass, what happens?
The game pauses after an hour and the games run down automatically in the background,

what kind of shit is that ????

also got 2 x free spins this week, once as a promotion & once a whopping 5 free spins on the Wednesday Wheel of Fortune and each time came:
Error something, and couldn't play them

Such a shitty thing, just a 1000th bad casino

TO GET USED TO!

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Simbda
Top Member

StarGames experience

17th Aug. 2024, at 09:32 am CEST#1741
4 Likes
I can't get anything out of the German casinos. So many dead spins and then when you get to the free spins they give you almost nothing. I was once able to play for 2 hours with €5 and never got over €20.

This post has been translated automatically

Daniel1988
Top Member

StarGames experience

17th Aug. 2024, at 10:05 am CEST#1742
2 Likes

Liked this post: Avatar von CashOut CashOut, Avatar von Simbda Simbda

Simbda wrote on 17.08.2024 at 09:32: I can't get anything out of the German casinos. So many dead spins and then when you get into the free spins they give almost nothing. Could once play with 5 € 2 hours never got over 20 €.

With games like Lucky Lady Charm or Dolphins Pearl I also don't get any more extensions in the free games!

Normally these slots extend at least once, for months now only 15 spins with ridiculous wins.

This post has been translated automatically

RebellYell
Top Member

StarGames experience

25th Aug. 2024, at 11:01 am CEST#1743
0 Likes

Nobody has liked this post so far
I'm sure there are some here who also like to play Dead or Alive. This is available again at StarGames (unfortunately with a very low RTP of 90.07%).

This post has been translated automatically

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