@Stargames short question I just received the message that the password I use with you was found in a data leak in a database that is offered for sale now the question is there something known to you or was that possibly just a chance hit where independently of you has arisen
Please contact us via Live Chat on the website or here via Communicator. If you can send us the screenshots from this email, it would of course be even better, as we are not aware of such a data leak.
However, if you think it would be safer for you, you are welcome to change your password on StarGames.com at any time. Thank you for your understanding.
Has anyone ever managed to convert a bonus? I mean I really tried hard but how is that supposed to work if 80% are just dead spins? You simply have no chance at all if you don't hit 1000x or something, a 6 in the lottery is somehow more realistic than wagering a bonus in German online casinos. I really feel sorry for those who Deposit and hope to achieve something like this
StarGames_Official wrote on 03.07.2024 at 13:47:
Please get in touch with us via Live Chat on the website or here via Communicator. If you can send us the screenshots from this email, it would of course be even better, as we are not aware of such a data leak.
However, if you think it would be safer for you, you are welcome to change your password on StarGames.com at any time. Thank you for your understanding.
Can't you generally set up 2-factor Verification when logging in? By typing in your number or confirming it in the app? So far I've only seen this at crypto casinos, but I assume you also put security first
Has anyone ever managed to convert a bonus? I mean I really tried hard but how is that supposed to work if 80% are only deadspins? You just have no chance at all if you don't hit 1000x or something, a 6 in the lottery is somehow more realistic than wagering a bonus in German online casinos.... I really feel sorry for those who Deposit and hope to achieve something like this
Oh well, now make a little effort 🙄
No seriously. Only take the bonus if you want to waste a little time but don't plan on a win...
Can't you generally set up a 2-factor Verification when logging in? Type in a number or confirm in the app...? So far I've only seen this at crypto casinos but I guess security comes first with you too
It's already on the roadmap, like 100 other things. There's enough to do, unfortunately.
We have credited you the same free spins as yesterday again. The campaigns will be adjusted so that it never happens again. Thank you for your message!
StarGames_Official wrote on 03.07.2024 at 13:47:
Please get in touch with us via Live Chat on the website or here via Communicator. If you can send us the screenshots from this email, it would of course be even better, as we are not aware of such a data leak.
However, if you think it would be safer for you, you are welcome to change your password on StarGames.com at any time. Thank you for your understanding.
Ok, I'll have a look later
I can change my password, but it doesn't really matter because what does someone else want in my StarGames account when it comes to personal data, if there's anything to it and it wasn't just a random screening hit anyway haha
Currently there is more activity with something like this again, it also hit a very big one from BW a few hours or days ago, namely Teamviewer and as I noticed they only noticed it because the IT staff noticed a little something strange
We have credited you with the same free spins as yesterday again. The campaigns will be adjusted so that it never happens again. Thank you for your message!
Thank you, it worked. Maybe increase the validity to at least 3-5 days when such campaigns are running.
I can change my password yes, but it doesn't really matter because what does someone else want in my StarGames account when it comes to personal data, they have it if there is something to it and it wasn't just a random hit during screening anyway haha
Currently there is more activity with something like this again, it also hit a very big one from BW a few hours or days ago, namely Teamviewer and as I noticed they only noticed it because the IT staff noticed something strange
Hello gamble1,
After receiving your report here in the forum, we immediately investigated the matter internally with the relevant teams and would like to inform you that we have no evidence of a data breach in our systems. It is possible that the warning you received is due to another incident unrelated to StarGames. If your login details (the same email address and password) that you used for StarGames were exposed in another incident, you may receive a security warning. However, this does not necessarily mean that the leak is due to an incident on our platform.
What you can do:
- You can visit websites such as "Have I been pwned?" to find out if your email address was part of a known data breach.
- Consider resetting your passwords for multiple platforms. If an unauthorized third party steals your password or account information from one website, they will attempt to use those credentials on hundreds of other known websites in the hopes that you will reuse the password elsewhere. This is known as a "credential stuffing attack" and is very common.
- Change your passwords regularly - this way you can ensure that the impact of an attack on the integrity of your password is limited.
To better understand the situation and help you effectively, you can always email us at hilfe@stargames.de with more details about the security warning you have received. Any additional information you can give us will help us to investigate the matter further and fully address your concerns.
StarGames experience
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Please contact us via Live Chat on the website or here via Communicator. If you can send us the screenshots from this email, it would of course be even better, as we are not aware of such a data leak.
However, if you think it would be safer for you, you are welcome to change your password on StarGames.com at any time. Thank you for your understanding.
This post has been translated automatically
StarGames experience
Nobody has liked this post so far
Has anyone ever managed to convert a bonus? I mean I really tried hard but how is that supposed to work if 80% are just dead spins? You simply have no chance at all if you don't hit 1000x or something, a 6 in the lottery is somehow more realistic than wagering a bonus in German online casinos. I really feel sorry for those who Deposit and hope to achieve something like this
This post has been translated automatically
StarGames experience
Nobody has liked this post so far
Can't you generally set up 2-factor Verification when logging in? By typing in your number or confirming it in the app? So far I've only seen this at crypto casinos, but I assume you also put security first
This post has been translated automatically
StarGames experience
Nobody has liked this post so far
Ok
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StarGames experience
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Oh well, now make a little effort 🙄
No seriously. Only take the bonus if you want to waste a little time but don't plan on a win...
This post has been translated automatically
StarGames experience
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Max_Bet
It's already on the roadmap, like 100 other things. There's enough to do, unfortunately.
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StarGames experience
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Max_Bet, 
Rainmann
We have credited you the same free spins as yesterday again. The campaigns will be adjusted so that it never happens again. Thank you for your message!
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StarGames experience
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Ok, I'll have a look later
I can change my password, but it doesn't really matter because what does someone else want in my StarGames account when it comes to personal data, if there's anything to it and it wasn't just a random screening hit anyway haha
Currently there is more activity with something like this again, it also hit a very big one from BW a few hours or days ago, namely Teamviewer and as I noticed they only noticed it because the IT staff noticed a little something strange
This post has been translated automatically
StarGames experience
Nobody has liked this post so far
Thank you, it worked. Maybe increase the validity to at least 3-5 days when such campaigns are running.
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StarGames experience
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gamble1
Hello gamble1,
After receiving your report here in the forum, we immediately investigated the matter internally with the relevant teams and would like to inform you that we have no evidence of a data breach in our systems. It is possible that the warning you received is due to another incident unrelated to StarGames. If your login details (the same email address and password) that you used for StarGames were exposed in another incident, you may receive a security warning. However, this does not necessarily mean that the leak is due to an incident on our platform.
What you can do:
- You can visit websites such as "Have I been pwned?" to find out if your email address was part of a known data breach.
- Consider resetting your passwords for multiple platforms. If an unauthorized third party steals your password or account information from one website, they will attempt to use those credentials on hundreds of other known websites in the hopes that you will reuse the password elsewhere. This is known as a "credential stuffing attack" and is very common.
- Change your passwords regularly - this way you can ensure that the impact of an attack on the integrity of your password is limited.
To better understand the situation and help you effectively, you can always email us at hilfe@stargames.de with more details about the security warning you have received. Any additional information you can give us will help us to investigate the matter further and fully address your concerns.
Thank you for your understanding.
This post has been translated automatically