Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: StarGames experience (Page 168)

Topic created on 04th Jan. 2022 | Page: 168 of 168 | Answers: 1,676 | Views: 217,603
Saphira
Expert

Kanki wrote on 17.06.2024 at 17:58: I deposited money at StarGames for the first time today. Every time I want to open a game it comes up:

You are currently in a cooling off period according to the State Treaty on Gambling. Please wait at least 5 minutes before starting a new game.

This has been going on for an hour now - how can it be that I still can't play?

Because you're still asking far too impatiently. You need to cool down more and then try again.


A little joke. 😆 I had the same problem once and just kept waiting. At some point it worked. It's stupid, of course.

This post has been translated automatically

XXLEONIDASXX
Top Member
I've often done this too...really annoying

This post has been translated automatically

Maggi89

ruhrpott wrote on 27.05.2024 at 14:54: So, as of today my problem has been solved.
It was about this: I deposited € 940 at StarGames in May and an additional € 520 at admiralbet.
However, I have a set limit of €1000 across all providers.
In any case, I then contacted StarGames or AdmiralBet regarding a refund of anything over €1000.
Contact was sought with LUGAS, both by me and by StarGames/Admiral, and it was established there that 2-3 accounts with my name would exist.
Everything was settled and today I was refunded €460 by StarGames/Admiral.
I have to praise the entire process here. It was great how they took care of me and refunded me without any stress.
If all casinos worked like this, or had done so in the past, we would have been spared a lot of problems!

How exactly or what did you say? I have the same problem

This post has been translated automatically

StarGames_Official
Experienced

Maggi89 wrote on 18.06.2024 at 01:25:

How exactly or what did you say with me is the same problem

We are already discussing this via Communicator. Your case is already with the responsible teams. We'll get back to you in the next few days.

This post has been translated automatically

ruhrpott
Expert

Maggi89 wrote on 18.06.2024 at 01:25:

How exactly or what did you say with me is the same problem

Since you apparently have contact with the StarGames team here, I can only tell you that you are best advised to do so. Clarify this via Communicator, it will be solved!

This post has been translated automatically

Maggi89

ruhrpott wrote on 18.06.2024 at 18:59:

Since you apparently have contact with the StarGames team here, I can only tell you that you are best advised to do so. Clarify this via Communicator, it will be solved!

Yes, we're on it. I'm in contact with Lugas and they're taking care of it. Since the error is not there or with me.

This post has been translated automatically

Daniel1988
Top Member
Would it work the same way with mine 🤨

https://ibb.co/sjfyxhs

This post has been translated automatically

Hot Topics26th Jun. 2024 at 11:33 pm CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately