Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: StarGames experience (Page 166)

Topic created on 04th Jan. 2022 | Page: 166 of 183 | Answers: 1,824 | Views: 264,487
ruhrpott
Expert

StarGames experience

9th May. 2024, at 09:14 pm CEST#1654
0 Likes

Nobody has liked this post so far

Daniel1988 wrote on 09.05.2024 00:15:

After all 👍

There are many casinos where there is no feedback at all, or you can't even get into the live chat.

Then I hope for a good outcome!

That's true, of course. But I've actually had frequent contact with StarGames here in the forum, and so far everything has been positive without exception, so I'm in good spirits.

Thank you in any case. I'll update you here as soon as there's anything new.

This post has been translated automatically

Max_Bet
Expert

StarGames experience

25th May. 2024, at 09:40 am CEST#1655
3 Likes
I just saw by chance that StarGames now has Bally Slots. Thumbs up for that 👍🏻... Only 5 of them, but still.

It's just a shame that you can only find Magic Book, for example, by searching or via the "New" tab. Unfortunately, there is no separate "BallyWulff" tab (yet?). Doesn't seem to have been on board for long, I haven't noticed anything ... 🤷🏻‍♂️🍄



btw:
Christian_1994 & Chris_W

that would have been worth a news item ...

This post has been translated automatically

garfield68
Elite

StarGames experience

25th May. 2024, at 11:09 am CEST#1656
2 Likes

Liked this post: Avatar von Max_Bet Max_Bet, Avatar von StarGames_Official StarGames_Official
i noticed it yesterday by chance and tried it out straight away. hope there are more to come.

This post has been translated automatically

ilo030ilo
Top Member

StarGames experience

25th May. 2024, at 11:45 am CEST#1657
1 Like

Liked this post: Avatar von CaNna09 CaNna09

Tonkabohne wrote on 10.04.2024 at 14:14: But the problems with the DE Klitschen are becoming more and more frequent!

What you read.

Some have no support, others harass with documents and others have constant technical problems.

In a nutshell: here, measures have been created that are not even fully developed and are always blamed on technical problems.

Shouldn't there be uniform regulations here?

Like 24-hour support?
Standardized payout modalities?
Uniform Verification process ?

Nope, the main thing is junk slots, 5 second rule and max bet of 1 euro as well as game breaks...

The whole thing stinks to high heaven and will drive more and more people into illegal casinos.

As if the police and public prosecutors had nothing better to do than constantly issuing warnings or summoning people for a few harmless spins in the casino.

Where are the regulations regarding nicotine, alcohol and sugar coming from?

Sorry, I was just a bit upset.

But the excuses from any contact persons here are just annoying.

Stand by your scrap and go on the offensive.

The coolest thing at the moment is the advertising that always says "often copied but never achieved" old who copies such junk?


You're talking to me soul !



This post has been translated automatically

StarGames_Official
Experienced

StarGames experience

26th May. 2024, at 07:42 am CEST#1658
3 Likes

Liked this post: Avatar von garfield68 garfield68, Avatar von Max_Bet Max_Bet, Avatar von Selene Selene

garfield68 wrote on 25.05.2024 at 11:09 am: I also noticed it yesterday by chance, and tried it out right away. hope there will be more of it.

Yep, 20+ more Bally games will be added to the program in the coming weeks.


The "BallyWulff" tab on the slots page and various teasers for the games are also coming soon. An announcement on our social media channels is also planned 😉

This post has been translated automatically

ruhrpott
Expert

StarGames experience

27th May. 2024, at 02:54 pm CEST#1659
3 Likes
So, as of today, my problem has been solved.
The problem was that I deposited €940 with StarGames in May and an additional €520 with admiralbet.
However, I have a set limit of €1000 across all providers.
In any case, I then contacted StarGames or AdmiralBet regarding a refund of anything over €1000.
Contact was sought with LUGAS, both by me and by StarGames/Admiral, and it was established there that 2-3 accounts with my name would exist.
Everything was settled and today I was refunded €460 by StarGames/Admiral.
I have to praise the entire process here. It was great how they took care of me and refunded me without any stress.
If all casinos worked like this, or had done so in the past, we would have been spared a lot of problems!

This post has been translated automatically

mtorero
Amateur

StarGames experience

27th May. 2024, at 03:34 pm CEST#1660
0 Likes

Nobody has liked this post so far

ruhrpott wrote on 27.05.2024 at 14:54: So, as of today my problem has been solved.
It was about this: I deposited € 940 at StarGames in May and an additional € 520 at admiralbet.
However, I have a set limit of €1000 across all providers.
In any case, I then contacted StarGames or AdmiralBet regarding a refund of anything over €1000.
Contact was sought with LUGAS, both by me and by StarGames/Admiral, and it was established there that 2-3 accounts with my name would exist.
Everything was settled and today I was refunded €460 by StarGames/Admiral.
I have to praise the entire process here. It was great how they took care of me and refunded me without any stress.
If all casinos worked like this, or had done so in the past, we would have been spared a lot of problems!

Well, anyone who creates several accounts and knowingly deposits over the limit is probably looking for problems...

What if you had won with your depositors and paid out, would you then also claim refunds?
Looks like someone is trying to gamble without any Risk to their wallet lol.
I don't begrudge you it anyway because you never had a chance to win at the Rtp in both casinos anyway 😅

This post has been translated automatically

ruhrpott
Expert

StarGames experience

27th May. 2024, at 03:41 pm CEST#1661
1 Like

Liked this post: Avatar von StarGames_Official StarGames_Official

mtorero wrote on 27.05.2024 at 15:34

Well, anyone who creates multiple accounts and knowingly deposits over the limit is probably looking for problems...

What if you had won with your depositors and cashed out, would you also claim refunds?
Looks like someone is trying to gamble without any Risk to their wallet lol.
I don't begrudge you though because you never had a chance to win at the Rtp in either casino anyway 😅

I didn't have multiple accounts that I knowingly had, the problem was with Lugas because they couldn't get the accounts merged.

StarGames would be happy to confirm that this was not my fault.
I simply didn't pay attention to whether I had already reached my limit. And because of the problem with Lugas, my Admiral account then incorrectly displayed a limit that was still available, which is why I was able to Deposit more than €1000.

This post has been translated automatically

mtorero
Amateur

StarGames experience

27th May. 2024, at 03:54 pm CEST#1662
1 Like

Liked this post: Avatar von ruhrpott ruhrpott

ruhrpott wrote on 27.05.2024 at 15:41

I didn't have multiple accounts that I would have knowingly held, but the problem was with Lugas because they couldn't get the accounts merged.

StarGames will be happy to confirm here that this was not due to me.
I simply didn't pay attention to whether I had already reached my limit. And because there was a problem with Lugas, my Admiral account then incorrectly displayed a limit that was still available, which is why I was able to Deposit more than €1000.

Ah ok, then sorry if I made the wrong accusations ✌️

This post has been translated automatically

StarGames_Official
Experienced

StarGames experience

27th May. 2024, at 05:42 pm CEST#1663
2 Likes

Liked this post: Avatar von ruhrpott ruhrpott, Avatar von Selene Selene

mtorero wrote on 27.05.2024 at 15:34

Well, anyone who creates multiple accounts and knowingly deposits over the limit is probably looking for problems...

What if you had won with your depositors and cashed out, would you also claim refunds?
Looks like someone is trying to gamble without any Risk to their wallet lol.
I don't begrudge you it anyway because you never had a chance to win at the Rtp in either casino anyway 😅

As ruhrpott just said: he only has one player account at StarGames, as well as at AdmiralBet. However, LUGAS has confirmed to us that he even had 3 different accounts in LUGAS - although his details on the two brands mentioned above match, with a small difference in place of birth. The 3 accounts in LUGAS indicate that there were also problems with the LUGAS account creation with another provider.

We can openly say that unfortunately this sometimes happens with LUGAS. If any of you notice that you were able to Deposit over your monthly deposit limit with us, please report this to us directly via Live Chat or via here on GambleJoe via Communicator and we will look into the case immediately.

This post has been translated automatically

Hot Topics21st Nov. 2024 at 11:06 pm CET

Casino Games
0
Offline Casinos
0
Inside
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately