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Online Casinos in general: StarGames experience (Page 151)

Topic created on 04th Jan. 2022 | Page: 151 of 183 | Answers: 1,824 | Views: 264,441
Svenr
Amateur

StarGames experience

28th Mar. 2024, at 10:22 am CET#1504
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gamble1 wrote on 28.03.2024 at 10:07 am: Maybe StarGames can improve the bonus system even further because when there was only Cashback everyone always complained and now there are Bonuses where you have to convert now the others complain

Suggestion would be something else at the same time: StarGames could implement a function where the user has a choice when receiving free spins, so either 20 free spins with a €20 cap and no turnover or 20 free spins without a cap but with turnover

Once such a system is up and running, nobody can usually complain anymore because they can then decide for themselves what they want and I think it would bring a lot of plus points in terms of customer satisfaction

Did you not understand what I meant I have converted over 500 euros with this bonus then wanted to pay out the 100 euros which was only displayed as a bonus but now I asked myself the question do you have to Deposit these 75 euros before you could have withdrawn these 100 I don't understand it because it is not clear from this bonus page what you should have done

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Svenr
Amateur

StarGames experience

28th Mar. 2024, at 10:50 am CET#1505
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Svenr wrote on March 28, 2024 at 10:22 am:

Did you not understand what I meant I have implemented over 500 euros with this bonus then wanted to pay out the 100 euros which was only displayed as a bonus now the question arose to me you have to Deposit these 75 euros before you could have paid out these 100 I don't understand it because it doesn't come out of deiser bonus page what you should have done

Inquiry at the chat well what should one say should send a photo to the mail address have none of this bonus because after playing down that was gone 🤦‍♂️also maybe someone has the same problem can be and the chat then kicked me out

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Donnie
Elite

StarGames experience

28th Mar. 2024, at 10:53 am CET#1506
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Svenr wrote on March 28, 2024 at 10:50 am:

Demand at the chat well what should you say should send a photo to the mail address have none of this bonus because after playing down that was gone 🤦‍♂️also maybe someone has the same problem can be yes and the chat then kicked me out

Hardly anyone understands what you want to say. Maybe use punctuation and rethink your choice of words, no offense meant

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T0uchTheSky
Elite

StarGames experience

28th Mar. 2024, at 11:12 am CET#1507
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Donnie wrote on March 28, 2024 at 10:53 am:

Hardly anyone understands what you are trying to say. Maybe use punctuation and rethink your choice of words, no offense meant

Why don't you say something like that to our gamle1, haha

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Donnie
Elite

StarGames experience

28th Mar. 2024, at 11:21 am CET#1508
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T0uchTheSky wrote on 03/28/2024 11:12 AM:

Why don't you say something like that to our gamle1, haha

But with Gamble you understand what he wants to say even if he is not a friend of punctuation marks😉

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Saphira
Expert

StarGames experience

28th Mar. 2024, at 11:27 am CET#1509
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In Gamble's case, the punctuation marks now fall into place in his mind all by themselves. Like when you recognize the rhythm of a poem after a long time. 😂

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Svenr
Amateur

StarGames experience

28th Mar. 2024, at 11:40 am CET#1510
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As a matter of principle I don't use punctuation marks so that others can teach me the German script! So all German teachers, let's go

It was about the fact that I had fulfilled the turnover but the Bonus money was not converted into real money for whatever reason the chat writes he can see nothing of a bonus and then threw out so also without comma and Dash I hope that was now understood so judging by the chat I am a ghost bonus player

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Svenr
Amateur

StarGames experience

28th Mar. 2024, at 11:43 am CET#1511
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Donnie wrote on March 28, 2024 at 10:53 am:

Hardly anyone understands what you are trying to say. Maybe use punctuation and rethink your choice of words, no offense meant

I ran out of commas and periods and unfortunately I only have basic knowledge of D A1

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T0uchTheSky
Elite

StarGames experience

28th Mar. 2024, at 11:51 am CET#1512
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Svenr wrote on 28.03.2024 at 11:40: On principle, I don't use punctuation marks so that others can teach me German writing here! So all German teachers, let's go

It was about the fact that I had fulfilled the turnover but the Bonus money was not converted into real money for whatever reason the chat writes he can see nothing of a bonus and then threw out so also without comma and Dash I hope that was now understood so judging by the chat I am a ghost bonus player

yes maybe the StarGames-Official can help you he comes by here from time to time otherwise you can write to him directly but he would tell you it is the way it is because the new bonus system is 1000 times better than before have a nice day ...

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Donnie
Elite

StarGames experience

28th Mar. 2024, at 11:52 am CET#1513
1 Like

Liked this post: Avatar von Saphira Saphira

Svenr wrote on 28.03.2024 at 11:40: On principle, I don't use punctuation marks so that others can teach me German writing here! So all German teachers, let's go

It was about the fact that I had fulfilled the turnover but the Bonus money was not converted into real money for whatever reason the chat writes he can see nothing of a bonus and then threw out so also without comma and Dash I hope that was now understood so judging by the chat I am a ghost bonus player

Very strange, just checked my account. Whether you had a bonus, whether it was successfully wagered or not or which slots you played is all there. The only thing I can't see is the amount of the bets. The StarGames man here at GJ will have to take a look at your account. The fact that the chat kicks you out is also not okay. In future it would probably be better to keep taking screenshots so they can't say the bonus never existed

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