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Online Casinos in general: StarGames experience (Page 149)

Topic created on 04th Jan. 2022 | Page: 149 of 183 | Answers: 1,824 | Views: 264,735
gamble1
Icon

T0uchTheSky wrote on 03/21/2024 18:39:
Yes, for once StarGames is to blame this time. At which casino on this planet do you have to wager the money 1x after you have wagered the bonus 40x.


The StarGames official keeps saying that this will be changed soon and everything will be fine. He said last time, yes, but with Cashback customers also have to wager 1x. He is really comparing cashback with the money that has already been wagered 40x.


I mean, this rule didn't come out of the blue, someone came up with it to rip people off even more.

And some people said they play there because of the good service. Isn't good service a matter of course everywhere?

Besides, do you really need the service at a casino that often? Does someone from StarGames come to greet you when you log in?


I don't go to the same restaurant regularly if I don't like the food.

Or should I say, the food is crap, but the service is great, and that's why I go there again and again.



The rule was thought up by someone when you Deposit or receive credit in any form for free! The requirement for a turnover is a mistake, which the StarGames contact has also admitted is nonsensical


And the last thing you can complain about there is the handling of strange or faulty things which are at least fixed quite quickly if it is technically possible without further ado with other providers you are still told blah blah will be changed soon but nothing happens

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T0uchTheSky
Elite

Langhans wrote on 21.03.2024 at 19:14:

The actual, deeper meaning (cough) of my statement was a different one and I think also unambiguous . There is no question that this X1 rule is for the ass, but even this rule does not necessarily lead to the whole balance being scrapped. As you say...sometimes only 60% can remain

Dear Stargames_Hans, whether or not he will gamble away all the money in the end is another question. You have to remember that he didn't receive money as a gift or FS as a gift. The money that he still has left after the 1x conversion was also his deposited money.


For example, if I had taken 50 euros + 100% bonus and ended up with, say, 80 euros left over after 40x turnover, I would very likely have paid out the money. Now comes the but, after I would have to wager 1x, I would only have 60 or less than 50 euros left, I would not have paid out this money either and continued playing. This has probably happened to many people at StarGames.

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T0uchTheSky
Elite

gamble1 wrote on 22.03.2024 at 02:33:

The rule was made up by someone when you Deposit or receive credit in any form for free! The requirement after a turnover is a mistake, which the StarGames contact person has also admitted as nonsensical


And the last thing you can complain about is the handling of strange or faulty things that are at least fixed quite quickly if it is technically possible without further ado with other providers you are still told blah blah will be changed soon but nothing happens

I'm not suggesting that StarGames is doing this on purpose to rip people off even more. Of course, in hindsight you can always say it was just a mistake. You think important things aren't thoroughly tested beforehand? Other casinos do that too. I mean, it's not just a small mistake like you only got 10 FS instead of 20.


Quite quickly? It's not as if you have to be specially programmed for something like this. I'm sure they also have casino software running where you can change everything quickly and easily.

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Stromberg
Legend

Donnie wrote on March 21, 2024 at 11:21 pm:

I think that gambling doesn't have to be a negative business but was only made into one. In any case, I had a few years before regulation where I was doing well. I never knew anything like big losses. If you had a bad month, it didn't matter because the next one was better. If I lost 2 depositors, I won something again with the 3rd or 4th Deposit, often so much that I had the lost deposits out again. If I had won 30-100€ from no deposits, I often gambled it away again because it didn't matter because something came back a few days later. And today...well...every now and then a win but on the whole it's just a lot worse than before

Yes, if gambling wasn't a negative business for the player, there wouldn't be any providers.

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Langhans_innen
Expert

T0uchTheSky wrote on 22.03.2024 06:26:

Dear Stargames_Hans, whether he will end up gambling all the money away again or not is another question though . You have to remember that he was not given money or FS as a gift. The money that he still has left after the 1x conversion was also his deposited money.


For example, if I had taken 50 euros + 100% bonus and ended up with, say, 80 euros left over after 40x turnover, I would very likely have paid out the money. Now comes the but, after I would have to wager 1x, I would only have 60 or less than 50 euros left, I would not have paid out this money either and would have continued playing. This has probably happened to many people at StarGames.

It's coming thick and fast....now I'm also becoming a StarGames Hans My incomprehension about this cutthroat rule is just as rock solid as yours. But it's very hard to imagine that you wouldn't have grudgingly parked the original €236 (I looked it up again as a statistician) somewhere near a halfway acceptable payout amount and brought it to the finish line. You would certainly not have fired another €300 into the same casino the next day after an annoying casino promotion in order to get the next bucks despite the StarGames mega-win. Of course, anyone can do this, but if - as in the specific case of Leon, for example - you only read crash reports in combination with casino accusations, as an outsider you will inevitably draw your own conclusions at some point. Hence my assessment, which is always "All the stalls are crap, there's no payout anywhere". That's not a criticism, but a statement. You can also make that as the lowest lowroller in the forum.... Topname by the way...I feel rather flattered

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StarGames_Official
Experienced
T0uchTheSky wrote on 22.03.2024 06:26:

Dear Stargames_Hans, whether he will end up gambling all the money away again or not is another question though . You have to remember that he was not given money or FS as a gift. The money that he still has left after the 1x conversion was also his deposited money.

For example, if I had taken 50 euros + 100% bonus and ended up with, say, 80 euros left over after 40x turnover, I would very likely have paid out the money. Now comes the but, after I would have to wager 1x, I would only have 60 or less than 50 euros left, I would not have paid out this money either and would have continued playing. This has probably happened to a lot of people at StarGames.

We have to correct that. Players will have to wager the converted bonus amount again. This will be corrected in the next few weeks.

After the bonus has been converted, you only have to wager the converted bonus amount once. NOT the depositors. The depositors have already been wagered once by then anyway.

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T0uchTheSky
Elite

Langhans wrote on 22.03.2024 at 08:33:

It's coming thick and fast....now I'm also becoming a StarGames-Hans My incomprehension about this cutthroat rule is just as rock solid as yours. But it's very hard to imagine that you wouldn't have grudgingly parked the original €236 (I looked it up again as a statistician) somewhere near a halfway acceptable payout amount and brought it to the finish line. You would certainly not have fired another €300 into the same casino the next day after an annoying casino promotion in order to get the next bucks despite the StarGames mega-win. Of course, anyone can do this, but if - as in the specific case of Leon, for example - you only read crash reports in combination with casino accusations, as an outsider you will inevitably draw your own conclusions at some point. Hence my assessment, which is always "All the stalls are crap, there's no payout anywhere". That's not a criticism, but a statement. You can also make that as the lowest lowroller in the forum.... Topname by the way...I feel rather flattered

Thank you GUTS Hans for not taking it so seriously when people call you StarGames Hans


As I said, I had already had several times that after 1x turnover not so much remained . As you know, I always play very carefully. But as everyone knows, some days it just doesn't work, no matter which slot, the money just gets eaten up.

Back to his 236 euros, he may have deposited 100 euros and after the 1x turnover he may have only had a little more than his deposit. As I said, in this case I would probably have continued playing and ended up gambling away the money.

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Stromberg
Legend

Langhans wrote on 22.03.2024 at 08:33:

It's coming thick and fast....now I'm also becoming a StarGames-Hans My incomprehension about this cutthroat rule is just as rock solid as yours. But it's very hard to imagine that you wouldn't have grudgingly parked the original €236 (I looked it up again as a statistician) somewhere near a halfway acceptable payout amount and brought it to the finish line. You would certainly not have fired another €300 into the same casino the next day after an annoying casino promotion in order to get the next bucks despite the StarGames mega-win. Of course, anyone can do this, but if - as in the specific case of Leon, for example - you only read crash reports in combination with casino accusations, as an outsider you will inevitably draw your own conclusions at some point. Hence my assessment, which is always "All the stalls are garbage, there's no payout anywhere". That's not a criticism, but a statement. You can also make that as the lowest lowroller in the forum.... Topname by the way...I feel rather flattered

Yes, unfortunately it is becoming increasingly common for people to only see black or white and (want to) misinterpret classifications or slight relativizations as false and fundamentally different opinions.


I would also see Lowroller as a compliment. Whoever uses the least with a negative expected value is actually the smartest... 😄

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StarGames_Official
Experienced
Donnie wrote on March 21, 2024 at 11:21 pm:

I think that gambling doesn't have to be a negative business but was only made into one. In any case, I had a few years before regulation where I was doing well. I never knew anything like big losses. If you had a bad month, it didn't matter because the next one was better. If I lost 2 depositors, I won something again with the 3rd or 4th Deposit, often so much that I had the lost deposits out again. If I had won 30-100€ from no deposits, I often gambled it away again because it didn't matter because something came back a few days later. And today...well...every now and then a win but on the whole it's just a lot worse than before

We want to be honest with you (not only because of Player protection, but also because of that) Gambling IS a loss-making business. If it weren't, there would be no providers.

Of course, players may be in the black for a longer period of time. But that is not the rule.

This post has been translated automatically

Donnie
Elite
StarGames_Official wrote on 22.03.2024 at 08:47:
We would like to be completely honest with you (not only because of Player protection, but also because of this) Gambling IS a negative business. If it wasn't, there would be no providers.

Of course, players may be in the black for a longer period of time. But that is not the rule.

I don't just mean slots but also sports betting, but it used to be 1000 times better there. There were a lot more vouchers, free bets, bonus codes, 100% Bonuses with much better conditions (it was almost free money), much better casino offers, the slots were fair for me, a lot more betting markets, good betting games and on a few sites you practically got money for free, e.g. Wirwetten or Casinoclub. Plus absolute top sites like Unibet, Betfair, Novibet, etc. as well as the old Tipico, sunmaker, Mobilebet, etc. sites.

If you combined sports betting + slots and good offers, you could often be in the profit zone. But I think even if you only play slots it's a permanently negative business, although a few always win

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