Online Casinos in general: StarGames experience (Page 133)

Langhans wrote on March 10, 2024 at 10:39 pm:

Isn't that going a bit too far now, if we still stick our noses into the balance sheets of gambling companies

Nope, it's not us players' fault that the bonus conditions exist. We players are only to blame if we play where they are totally bad. I can only speak for myself, but I choose very carefully which terms and conditions I can get along with at which Provider and which I reject. I also tailor my playing style to where I'm playing and what the conditions are at the time. But none of this prevents me or anyone else from landing a big hit with free €1 spins for my birthday and then having to be quite annoyed. It's all human, but not logical in a factual sense.
It's undisputed that the stalls have by far the longer leverage, make it anything but easy for the player and often work under unfair conditions.... But nobody is forced to do business with them if they don't like the conditions.

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Langhans wrote on 10.03.2024 at 23:42: In order to give the "Hustlehoff case" a more positive ending after all the squabbles, you could simply consider the simple consequence that Hustle has already announced or put into practice: only Deposit where you like it. This is the simplest and most effective way to show a Provider what you think of them, their conditions, their machinations and all the rules and regulations. I don't think you can do more to an unpopular casino

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T0uchTheSky wrote on March 10, 2024 at 11:48 pm:

Yeah, that's what I would do. But unfortunately there are not only platinum regulars, but also many StarGames regulars... I.e. today once complained and tomorrow there will be depositors again diligently.

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T0uchTheSky wrote on 10.03.2024 at 22:36:
Terms and conditions here and there. Have you ever experienced at any casino that something is limited to only 15 euros? At least not in my entire gambling life. Even at the Curacao booths you get at least 25/30 euros for Nodeposit Fs, haha. And besides, a birthday present should be something special.


And before I start gambling at StarGames, I'd rather go to the Interwettencode thread, haha

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frapi07 wrote on 11.03.2024 at 01:47: What some do not consider is that the licensed Online Casinos were probably restricted in the gambling contract regarding bonuses.

I didn't used to play at StarGames, only registered there in 2021/22, but when I read that the birthday Bonuses didn't used to be so bad, then you can guess who is responsible for the change.

I had a little rummage in the birthday thread to see what other users got as birthday presents. As a rule, most providers only give you a few FS as a gift. They will also have a maximum cashout, just like most no Deposit bonuses. If you look at the "yield", you will also notice that most online casinos give out bad birthday bonuses. Just a few FS. Only one Provider stands out.

So, before you start ranting about StarGames here, you should rant about someone else and also see whether other online casinos give out birthday bonuses that are just as bad.

There's no question that it's very annoying for Husttlehof. However, as some have already written here before me, he should know that these bonuses have a maximum cashout. Unfortunately, complaining here on GJ won't help either. We've had this situation many times before and no player has ever been proven right. Personally, I also think the €15 is meagre, but on the other hand I would be happy if I found €15 on the street.

Of course, I wish him all the best afterwards and hope that he was still able to enjoy the day somehow.

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gamble1 wrote on 11.03.2024 02:23:

But what I really have to admit with StarGames it is unfortunately solved really stupidly at most


You have e.g. 20 free spins and after e.g. 10 spins you get free spins in e.g. Book of Ra then you are happy first because you still have 10 spins and start the bonus round then you get e.g. a few times extension and at the end you have amount X on the clock! Then suddenly a window appears at the very end and the win is reduced because the maximum has been reached and everything else is forfeited + the 10 free spins from our example here

i've experienced this before and I think StarGames should maybe revise this so that customers have reached the limit right away and don't see all the free spins first to get this window at the end

I don't think they did it that way deliberately, I think it's more of a system thing why it's only shown at the end but I think you could save a lot of frustration if it came right away

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