Online Casinos in general: StarGames experience (Page 109)

gamble1 wrote on 05.12.2023 at 11:04 am:
The funny thing is it's not about the 25 € max win but everyone gets upset about the name in combination with the max win and almost stones the StarGames contact person haha I just noticed

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gamble1 wrote on 05.12.2023 at 11:04 am:
The funny thing is it's not about the 25 € max win but everyone gets upset about the name in combination with the max win and almost stones the StarGames contact person haha I just noticed

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Stromberg wrote on 05.12.2023 at 11:44 am:
Yes, the two features are a bit contradictory.... But I think it's firstly a good chance to earn 25 euros without Wagering requirements and secondly it's a promo that anyone can accept or not.


At some point the whining has to stop, sometimes I think it's no wonder that almost no other casino contacts want to get involved here.

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Butterbrezel wrote on 05.12.2023 at 12:13: A Max-Cashout just takes away the "feeling of happiness" of being able to land a big hit. Hence probably the complaint against the name, because the name just doesn't fit the possible result.

Of course, the chance of getting to EUR 25.00 wager-free increases, and I think that can often be the case. But the "pain" of being reduced to EUR 25.00 for a big hit is probably greater for many gamblers than the joy of a small win. I think the absolute majority of players are not satisfied with a 25.00 EUR hit.

Even an interim solution, i.e. a MaxCashout that still allows a feeling of happiness after a good hit, e.g. 500.00 EUR, would reduce the criticism here. A 500 X hit won't happen that often, but it gives the player a much better feeling that it is possible.

@Stargames: Why don't you do a survey or something about what players would be most happy about?

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Butterbrezel wrote on 05.12.2023 at 12:13: A Max-Cashout just takes away the "feeling of happiness" of being able to land a big hit. Hence probably the complaint against the name, because the name just doesn't fit the possible result.

Of course, the chance of getting to EUR 25.00 wager-free increases, and I think that can often be the case. But the "pain" of being reduced to EUR 25.00 for a big hit is probably greater for many gamblers than the joy of a small win. I think the absolute majority of players are not satisfied with a 25.00 EUR hit.

Even an interim solution, i.e. a MaxCashout that still allows a feeling of happiness after a good hit, e.g. 500.00 EUR, would reduce the criticism here. A 500 X hit won't happen that often, but it gives the player a much better feeling that it is possible.

@Stargames: Why don't you do a survey or something to find out what players would be most happy about?

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Stromberg wrote on 05.12.2023 at 12:23 pm:
It's just not realistic to get spins on 1 €, win unsatzdrei and maxcashout 500...
You don't have to like the offer either. I don't think every offer at rewe is good either. But that's not why I complain on their facebook page or anything (yes, there are certainly enough people with boredom who do that, I know... 😄)

Regarding the survey, I think it's a good idea...

Just a reasonable bet between 20 and 50 cents like BingBong e.g. and then moderate turnover conditions e.g. 15 x...
No maxcashout... That should be feasible.

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Butterbrezel wrote on 05.12.2023 at 12:13 pm:

Even an interim solution, i.e. a MaxCashout that still allows feelings of happiness after a good hit, e.g. 500.00 EUR, would reduce the criticism here. A 500 X hit won't happen that often, but it gives the player a much better feeling that it is possible.

@Stargames: Why don't you take a poll or something about what players would be most happy about?

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ruhrpott wrote on 05.12.2023 at 16:17: Have I already said that things have been going really badly at StarGames for months?
3 depositors have just held for no less than 24 minutes.
No Bonuses of course, as in 95% of the sessions over the last few months.
From now on only "illegal" casinos, at least I have my autospins and a serious chance of winning something.
I gave the licensed casinos a lot of chances, but now it's over. It has nothing to do with fair chances anymore.
If I had a masochistic disposition, then that would be top notch, but otherwise I'll boycott it until the government seriously changes something.
It's also up to you StarGames to put pressure on them.
If you don't want to do that, you shouldn't be surprised or complain, just like any other casino, if people move into illegality.

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