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Online Casinos in general: StarGames experience (Page 104)

Topic created on 04th Jan. 2022 | Page: 104 of 183 | Answers: 1,824 | Views: 260,635
BinGOLDiG
Expert

StarGames_Official wrote on 02.12.2023 at 12:31:

The automatic withdrawals are checked in the same way as the withdrawals you request manually. We just wanted to say that so as not to create false expectations.


However, it is a good feature if you want to play responsibly.

Although it is written in the license conditions that players must be offered the opportunity to withdraw part of their wins immediately!

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StarGames_Official
Experienced
BinGOLD wrote on 02.12.2023 at 12:39 pm:

Although it is written in the license conditions that the player must be offered the possibility to withdraw part of his wins immediately!

Something like that is not in the license conditions or in the state treaty. The State Treaty says the following:

(3) Organizers and intermediaries must provide a function that can be used to specify that wins above a certain amount are paid out automatically.

Automatic means: without manual effort. That's how it works for us too.

However, the payout must be checked, as this is our obligation under the Money Laundering Act.

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Tigerbaby2004
Rookie

StarGames_Official wrote on 02.12.2023 at 12:31:

The automatic withdrawals are checked in the same way as the withdrawals you request manually. We just wanted to say that so as not to create false expectations.


But it's a good feature if you want to play responsibly.

Really ridiculous reasoning. The regulations in Germany are completely sufficient for responsible gaming. What's next? That we have to present a bank statement and proof of wages at Aldi if our receipt is over €100? Where do we actually live here? In a surveillance state like China? And all this behind our backs, without the consumer having to be informed in a comprehensible and justified way? I'm really starting to think it's beeping.

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gamble1
Icon

Tigerbaby2004 wrote on 02.12.2023 at 13:43:

Really laughable reasoning. The regulations in Germany are completely sufficient for responsible gaming. What's next? That we have to present a bank statement and proof of wages at Aldi if our receipt is over €100? Where do we actually live here? In a surveillance state like China? And all this behind our backs, without the consumer having to be informed in a comprehensible and justified way? I'm really starting to think it's beeping.

It's been beeping here for a long time, but it's not StarGames' fault that you're complaining, so it's best to go straight to Berlin - they make the laws, both sensible ones and ones that aren't logical

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Tigerbaby2004
Rookie

gamble1 wrote on 02.12.2023 at 14:28:

It's been beeping here for a long time but StarGames can't do anything for your complaint, it's best to go directly to Berlin, they make the laws and sensible ones and those that are not logical

I would like to see the law that obliges casinos to take over the work of banks or financial authorities. And that for sums of no more than €1,000 per month. Mr. Spahn collects €9,990 in donations for a meal without having to account for their origin and whereabouts 🤣.

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StarGames_Official
Experienced

Tigerbaby2004 wrote on 02.12.2023 at 13:43:

Really laughable reasoning. The regulations in Germany are completely sufficient for responsible gaming. What's next? That we have to present a bank statement and proof of wages at Aldi if our receipt is over €100? Where do we actually live here? In a surveillance state like China? And all this behind our backs, without the consumer having to be informed in a comprehensible and justified way? I'm really starting to think it's beeping.

Excuse me? Or did you answer the wrong amount? Why is an automatic payout "monitoring"? You set a value, and from that value we automatically create a payout when you close a game and the wins are above it.


This is required by law. But where do we monitor here and what exactly...?

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StarGames_Official
Experienced

Tigerbaby2004 wrote on 02.12.2023 at 14:55:

I would like to see the law that obliges casinos to take over the work of banks or tax authorities. And that for sums of no more than €1,000 per month. Mr. Spahn collects 9,990 in donations for a meal without having to account for their origin and whereabouts 🤣.

Enjoy reading


https://dejure.org/gesetze/GwG

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Tigerbaby2004
Rookie

StarGames_Official wrote on 02.12.2023 at 17:03:

Excuse me? Or did you reply on the wrong amount? Why is an automatic payout "monitoring"? You set a value, and from that value we automatically create a payout when you close a game and the wins are above it.


This is required by law. But where are we monitoring here and what exactly...?

We are talking about checking deposits/payouts from your company's customers and would like to know which law obliges you to do so. You are talking about internal regulations. But these are by no means government regulations or laws.

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Stromberg
Legend

Tigerbaby2004 wrote on 02.12.2023 at 19:57:

We are talking about checking deposits/payments from customers of your company and would like to know which law obliges you to do so. You are talking about internal regulations. But these are by no means government regulations or laws.

You have accepted the terms and conditions... Everything else doesn't matter, nothing has happened here that isn't written in them...

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gamble1
Icon

Tigerbaby2004 wrote on 02.12.2023 at 19:57:

We are talking about checking deposits/payments from customers of your company and would like to know which law obliges you to do so. You are talking about internal regulations. But these are by no means government regulations or laws.

But the Money Laundering Act, regardless of whether you find it excessive or not, is a state requirement and everyone has to comply with it, not just banks but all traders who offer their services in Germany and accept money from customers - in the case of betting, it wasn't even €10,000 but only €2,000 if I'm not mistaken

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