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Online Casinos in general: StarGames experience (Page 101)

Topic created on 04th Jan. 2022 | Page: 101 of 183 | Answers: 1,824 | Views: 260,600
Tigerbaby2004
Rookie

StarGames experience

1st Dec. 2023, at 12:13 pm CET#1004
1 Like

Liked this post: Avatar von Niroht Niroht
StarGames_Official wrote on 01.12.2023 at 11:22:

We already answered this 2 days ago in this thread for another player, but happy to do it again.

We have an automated system that releases the payouts. Most payouts are released automatically.

However, there are some rules set here that forward certain payouts for manual review. These are either required for us by law, or are in your and our interest (protection against fraud, money laundering etc.). We cannot and may not publish which rules these are in a forum.

As these manual checks are carried out by our agents, they can take up to 48 hours. As a rule, the times are of course shorter and we transfer the payouts the following day, but our official communication is 48 hours.

It's ridiculous that you can't post these rules here if they are supposedly laws.

Since when are laws secret? By the way, there is a Deposit limit of €1,000. What money is supposed to be laundered with that amount? 🤣

Finally pay out my money !!!

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Dr-Strange
Top Member

StarGames experience

1st Dec. 2023, at 12:20 pm CET#1005
1 Like

Liked this post: Avatar von Max_Bet Max_Bet

Tigerbaby2004 wrote on 01/12/2023 12:13 PM:
It's ridiculous that you can't post these rules here when they are supposed to be laws.

Since when are laws secret? Incidentally, there is a Deposit limit of €1,000. What money is supposed to be laundered with that amount? 🤣

Finally pay out my money !!!

So you will get your money for sure, I'm really not a fan of the store but they are serious, but unfortunately not the fastest, the support is unfortunately one of the worst, they should take money in their hands and hire more people 😅

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evopower140
Expert

StarGames experience

1st Dec. 2023, at 12:21 pm CET#1006
1 Like

Liked this post: Avatar von Tigerbaby2004 Tigerbaby2004
Yes that is annoying I have to agree with you as I said whether it is a system or not and so is completely irrelevant in this day and age, payout in 3 hours is no problem.

If this would happen to me I would be out of there because I always see something like this as arbitrariness of the casino even if an employee would have to check it should be possible in 2 to 3 hours

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Tigerbaby2004
Rookie

StarGames experience

1st Dec. 2023, at 12:55 pm CET#1007
0 Likes

Nobody has liked this post so far

Dr-Strange wrote on 01.12.2023 at 12:20 pm:

So you will get your money for sure.am really not a fan of the store but they are serious.but unfortunately not the fastest,the support is unfortunately one of the worst,they should take some money in their hands and hire more people 😅

The support in the chat is impossible. I was simply pushed away with my not unfriendly request. There wasn't even a good day. They haven't even replied to my email yet.

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Tigerbaby2004
Rookie

StarGames experience

1st Dec. 2023, at 01:00 pm CET#1008
0 Likes

Nobody has liked this post so far
evopower140 wrote on 01.12.2023 at 12:21 am: Yes that's annoying I have to agree with you as I said whether it's a system or not and so it doesn't matter at all in this day and age, payouts in 3 hours are no problem.

If this were to happen to me, I would be out of there because I always see something like this as arbitrary on the part of the casino, even if an employee had to check it, something like this should be possible in 2 to 3 hours

Above all, it's about a payout. What is there to check if the account has already been paid out several times?


If someone were to Deposit €1,000 in one go and then withdraw it again 10 minutes later, I would still have a certain amount of understanding. Although with a monthly deposit limit of €1,000, I find that difficult to understand anyway. We're not talking about money movements of €50,000 being moved back and forth.

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Ne1z23
Visitor

StarGames experience

1st Dec. 2023, at 01:01 pm CET#1009
1 Like

Liked this post: Avatar von Dr-Strange Dr-Strange
I have not had any good experiences at StarGames. Every Deposit was superfluous. You can hardly make any wins... but I think that's due to the new system. I don't enjoy the whole thing.

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BinGOLDiG
Expert

StarGames experience

1st Dec. 2023, at 01:04 pm CET#1010
0 Likes

Nobody has liked this post so far

scr1mka wrote on 29.11.2023 at 13:22: Hello StarGames, I have a question, many write here that you get money after 5-10 minutes, why does nothing happen to me after 10 hours? and last time only after 30 hours what happened. I am verified etc.

You can set up automatic payouts at StarGames!

As soon as your balance exceeds €50, for example, it will be debited from your account as soon as you finish your current game in the slot!
This is actually really great and the quickest way!

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BinGOLDiG
Expert

StarGames experience

1st Dec. 2023, at 01:22 pm CET#1011
1 Like

Liked this post: Avatar von StarGames_Official StarGames_Official

Ne1z23 wrote on 01.12.2023 at 13:01: So I didn't have a good experience at StarGames. Every Deposit was superfluous. You can hardly make any wins... but I think that's because of the new system. I don't enjoy the whole thing.

So I really have to defend StarGames! Until the beginning of this year I had closed my account with them because I was unsettled by the negative reviews on the one hand and on the other hand I was really annoyed about their bonus system regarding the Cashback, unfortunately this has not improved to date, but I have to say that of the few permitted casinos we have to choose from, I prefer to play at StarGames!!!

The software runs smoothly, there are hardly any sudden game crashes and StarGames is the only Provider that initiates the 5-minute break without throwing you out of the game! In principle, this is the biggest advantage for the casino, being able to interrupt a game that is running well with the pause...because afterwards it doesn't run as before or if it does, it's a big exception!

You can tell that the people there have put a lot of thought into the enjoyment of the game!
I've also won and paid out several times...but I think everyone has their riveting casinos where luck just doesn't work out, right?

In addition, the Win factor is generally no longer comparable to that of the past, when regulation was still a long way off!
For example, I always enjoyed playing at Betano and sunmaker! With the license, the fun has also gone at the same time 🤷‍♀️

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ruhrpott
Expert

StarGames experience

1st Dec. 2023, at 01:29 pm CET#1012
1 Like

Liked this post: Avatar von Tigerbaby2004 Tigerbaby2004

Tigerbaby2004 wrote on 01.12.2023 at 08:52: I'm really annoyed about this store. Already had several smaller payouts of 50-100 euros. The money was always there within 5 minutes via Neteller. I assume the payout process is automated.
Now it's 300, which is really not a large sum. Now the chat support says it has to be checked first. In the meantime I've been waiting 24 hours. There is also no answer to email inquiries.
What do they suddenly have to check? Whether their account is covered for the transfer, or what is this? I can't stand such business practices at all. I attach great importance to everything being processed quickly and reliably, especially with payouts.

I sent you a PN with a Tip that helped me

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ruhrpott
Expert

StarGames experience

1st Dec. 2023, at 01:30 pm CET#1013
0 Likes

Nobody has liked this post so far
By the way:
StarGames is still going incredibly badly for me. I deposited almost €200 there again over the last 2 days and tada? Nothing.
But now it's really over, I'll take any no Deposit stories in December with me, otherwise you won't see me at StarGames again this year.

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