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Online Casinos in general: Stake7 (((after risk ladder -10 € less credit)))

Topic created on 09th Oct. 2021 | Page: 1 of 1 | Answers: 1 | Views: 1,100
Flying199

Stake7 (((after risk ladder -10 € less credit)))

9th Oct. 2021, at 03:24 pm CEST#1
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Hello everyone,
I am "take5" player and enthusiastic Risk ladder gambler and have the following complaint: had 40 € credit and have played on 10cent, picture hit 80cent Risk ladder pressed to first draw (4 €) then high on 25 € and then unfortunately fell back to zero as the scenario was over I was deducted in one fell swoop 10 € from my credit so that I had only 30 € on it. This happened to me a day earlier from 13 € to 3 €. I play for a long time exclusively this game with ladder etc the ladder is an additional bonus game where you can either win more or only comes back to the starting amount of the last spin. How can it be that I am then debited 10 € which have nothing to do with this bonus feater, the penalty for the shame to be dropped to zero to be???? stake7 has now done this 2 times with me and entangles itself in the clarification imner again in absolute inconsistencies. On request with a detailed description of my problem and the request to view my game history, I am answered unprofessionally that it is not possible and that is forwarded to the technique, the technique asks a day later about which game it is (exact description with time, game, explanation of the problem I have sent by mail to the support) I feel a little fooled.

What does the community think about it how should I assess the situation? ?? Rip-off? ???

Thanks for your help

Greeting Flying

This post has been translated automatically

EasyAz
Rookie

Stake7 (((after risk ladder -10 € less credit)))

9th Oct. 2021, at 04:10 pm CEST#2
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Have experienced the same problem but not at stake7 but at Jetbull, think that has something to do with the tax and that they have implemented the wrong somehow.

Apparently, the tax is then deducted on each bet even when doubling or Risk!

Wanted to do that to me today times and try to clarify the somehow with Jetbull, have before I noticed it determined 100-120€ In this session deducted

Have determined 5-6 times at the 80 pressed alone that were determined 20-30€ tax then countless other times at other levels

Even had a pass since I'm from 2€ to 80€ high then several levels back down again high on 80 etc. after the risk have been deducted just under 40-50€ at once 🤯

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