Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Stake7 (((after risk ladder -10 € less credit)))

Topic created on 09th Oct. 2021 | Page: 1 of 1 | Answers: 1 | Views: 1,084
Flying199

Stake7 (((after risk ladder -10 € less credit)))

9th Oct. 2021, at 03:24 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello everyone,
I am "take5" player and enthusiastic Risk ladder gambler and have the following complaint: had 40 € credit and have played on 10cent, picture hit 80cent Risk ladder pressed to first draw (4 €) then high on 25 € and then unfortunately fell back to zero as the scenario was over I was deducted in one fell swoop 10 € from my credit so that I had only 30 € on it. This happened to me a day earlier from 13 € to 3 €. I play for a long time exclusively this game with ladder etc the ladder is an additional bonus game where you can either win more or only comes back to the starting amount of the last spin. How can it be that I am then debited 10 € which have nothing to do with this bonus feater, the penalty for the shame to be dropped to zero to be???? stake7 has now done this 2 times with me and entangles itself in the clarification imner again in absolute inconsistencies. On request with a detailed description of my problem and the request to view my game history, I am answered unprofessionally that it is not possible and that is forwarded to the technique, the technique asks a day later about which game it is (exact description with time, game, explanation of the problem I have sent by mail to the support) I feel a little fooled.

What does the community think about it how should I assess the situation? ?? Rip-off? ???

Thanks for your help

Greeting Flying

This post has been translated automatically

EasyAz
Rookie

Stake7 (((after risk ladder -10 € less credit)))

9th Oct. 2021, at 04:10 pm CEST#2
0 Likes

Nobody has liked this post so far
Have experienced the same problem but not at stake7 but at Jetbull, think that has something to do with the tax and that they have implemented the wrong somehow.

Apparently, the tax is then deducted on each bet even when doubling or Risk!

Wanted to do that to me today times and try to clarify the somehow with Jetbull, have before I noticed it determined 100-120€ In this session deducted

Have determined 5-6 times at the 80 pressed alone that were determined 20-30€ tax then countless other times at other levels

Even had a pass since I'm from 2€ to 80€ high then several levels back down again high on 80 etc. after the risk have been deducted just under 40-50€ at once 🤯

This post has been translated automatically

Hot Topics25th Nov. 2024 at 12:22 am CET

Gossip
0
Watch-out
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately