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Online Casinos in general: Stake limit reached 😡

Topic created on 24th Apr. 2024 | Page: 1 of 1 | Answers: 6 | Views: 1,091
N****n

Stake limit reached 😡

24th Apr. 2024, at 06:03 pm CEST#1
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Hello dear community, I am currently playing at StarGames and was about to get my bonus of 1500 Euro ! Suddenly I can't spin anymore because my daily Bet limit is reached which I never set ! Now I have increased it but it is only available in 7 days ! Is there a way around this ? Lg

Edit by Julian: Adjusted smiley spam in the title

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Hanshanshans
Elite

Stake limit reached 😡

24th Apr. 2024, at 06:52 pm CEST#2
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Nikelsen wrote on 24.04.2024 at 18:03: Hello dear community, I'm playing at StarGames right now, and was about to get my bonus of 1500 euros ! Suddenly I can't spin anymore because my daily Bet limit is reached which I never set! Now I have increased it but it is only available in 7 days ! Is there a way around this ? Lg

Edit by Julian: Adjusted smiley spam in the title

If it's a daily limit, it should be "fresh" again tomorrow, i.e. in a few hours.

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WithoutWings
Expert

Stake limit reached 😡

24th Apr. 2024, at 09:30 pm CEST#3
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I've had this problem for ages ... I put it up but it doesn't change. It could also be any other casino where you have set this, but I have already looked through them all.

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N****n

Stake limit reached 😡

24th Apr. 2024, at 09:32 pm CEST#5
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WithoutWings wrote on 24.04.2024 at 21:30: I've had the problem forever ... I put it up but it doesn't change. This can also be any other casino where you have set this but I have already looked through all of them.

Can I still play at other casinos? Yes or ?

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StarGames_Official
Experienced

Stake limit reached 😡

25th Apr. 2024, at 08:58 am CEST#7
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Nikelsen wrote on 24.04.2024 at 18:03: Hello dear community, I'm playing at StarGames right now, and was about to get my bonus of 1500 euros ! Suddenly I can't spin anymore because my daily Bet limit is reached which I never set! Now I have increased it but it is only available in 7 days ! Is there a way around this ? Lg

Edit by Julian: adjusted smiley spam in the title

Write us your player name via Communicator and we will take a closer look at your case. We have contacted you about this.

Bet limits do NOT go to the LUGAS system, so they only apply in the casino where they were set.

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Iknowyou
Experienced

Stake limit reached 😡

25th Apr. 2024, at 10:39 am CEST#8
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I was just about to say. Just contact support.

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StarGames_Official
Experienced

Stake limit reached 😡

29th Apr. 2024, at 04:16 pm CEST#9
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We have now been able to view the case after having contact with the player via Communicator.

The daily betting limit was set up at directly by the player 2 weeks ago. This is not an automatic limit, but a limit set by our Player protection team. The limit only applies to StarGames and is not reported to the LUGAS database.

Thank you for your understanding.

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