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Online Casinos in general: Spinshake - I am curious!

Topic created on 20th Sep. 2020 | Page: 1 of 4 | Answers: 33 | Views: 8,976
Testi99
Amateur

Spinshake - I am curious!

20th Sep. 2020, at 10:32 pm CEST#1
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Dear Community,

i hope you are all well

I would like to tell you briefly what happened to me today. I've been playing at Spinshake, Luckland, Cashiopeia...for some time now, especially because every now and then I get a bonus that is not tied to any turnover requirements. I have never paid out anything, because I have always gambled away all the wins again Anyway, it was annoying at some point and I let myself be blocked for a few weeks. I lifted this block yesterday and deposited 300 euros today at Spinshake. My balance was at 0 and I didn't claim any bonus. At some point I was at 1700 euros and wanted to cash out. And what do I see? It says that I still have to convert 800 euros from a bonus. But I didn't claim any, my account was at 0 (really!) and my account manager Paul had written to me once that in principle a few cents from a bonus wouldn't matter. Well, the support just told me to convert the money. No sooner said than done. Problem: Now I'm standing at an incredible 11k and I'm terribly afraid that I won't get the money. Because I have not adhered to any bonus conditions, since I knew nothing about an active bonus and have noticed. So I happily bought bonus games and pressed 10 euros per spin. The support is no real help, they say I would get the money already. But honestly, I'm getting awesome thoughts. I'm slowly going so crazy that I think I only won so much because they don't pay it out anyway. On top of that, I can't dial my bank account, only a credit card. However, I deposited via bank account; is a mystery to me why I can't now cash out via wire transfer. But honestly, how can an eight week old bonus be active that I don't know about! I mean...I play for quite a few years in Online Casinos and never (!!!) had a problem with a bonus. I always pay attention, always!

Long text, thanks for reading. I will report you what happens and if Spinshake and Co. are recommendable

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Chrizzi
Experienced

Spinshake - I am curious!

20th Sep. 2020, at 11:30 pm CEST#2
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"Well, support just told me to move the money. No sooner said than done. Problem: Now I'm standing at an incredible 11k and I'm terribly afraid that I won't get the money. Because I have not adhered to any bonus conditions, since I knew nothing about an active bonus and have withbekommen..."

Did you know about it or not?
If you have a manager I would write to him. I assumed that a lock in a casino includes that everything is reset
Surely one or the other has experience. Find it still somehow strange that you play in the casinos, because Bonuses are turnover-free and you have a sudden with conditions on the cheek
Do not want to insinuate that you have lost the overview but is just funny when I read that.

Recently, someone also described the problem that he still has a few ct bonuses and this was not noticeable to him. Whether the casino has paid out there in the end I do not know exactly. It was definitely not one of the above casinos.

Good luck with your payout and gambling

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Testi99
Amateur

Spinshake - I am curious!

20th Sep. 2020, at 11:40 pm CEST#3
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Hey Chrizzi,

thanks for your answer. I have not claimed any bonus, no. It is supposed to have been an old bonus. Normally I always get Bonuses without turnover requirements from my account manager. Whether I might have claimed something with turnover requirements a few weeks ago (maybe free spins or something), I actually can't say anymore. The fact is that my account was at 0 today and I did not claim any bonus when I deposited today. Also, the account was locked for about two months. Hm...I have never won so much money before...

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Chrizzi
Experienced

Spinshake - I am curious!

20th Sep. 2020, at 11:58 pm CEST#4
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Do you think I would find the thread... So confusing when you have such a bad memory like me.

Even if you never won that much before... As long as you won it legitimately it's all good
I know that from the casinos in which I play so that you have two ads credit as soon as a bonus is active. Is that not the case with the group
Generally apply yes only the conditions max bet 5€ and maybe a few games that are locked. (In good casinos, this is displayed directly with active bonuses).

Even if that is not the case, but in the profile is what has become of this last bonus. In the history...

Would not worry me if that is clear, where the bonus came from and whether it is in the history that he was converted

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Testi99
Amateur

Spinshake - I am curious!

21st Sep. 2020, at 07:12 am CEST#5
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Hello Chrizzi,

nooooo, unfortunately at first glance you only see the total amount of money and no subdivision into bonus and real money. To do this, you have to take a look at your account, which of course I did not do, because I did not know about any active bonus. However, I did not see anything about Bonus money, but only the amount as real money. It only said that I still have to convert 800 euros before I can withdraw. It's funny when I think about it. So slowly I also think that I should get the money...

First I have to be verified. Well, I will report. As I said, so far I can not say anything bad about Spinshake and Co. 😊👍

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Anonym

Spinshake - I am curious!

21st Sep. 2020, at 10:10 am CEST#6
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As far as I know 7000 monthly withdrawal limit and 3 days withdrawal period, better set a betting limit. If problems I would complain to Thepogg, there gibts, as far as I know, for AG Casinos a Deposit Guarantee, because he promotes the.

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Testi99
Amateur

Spinshake - I am curious!

21st Sep. 2020, at 11:52 am CEST#7
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Hello emeukal,

yes, exactly, you can transfer 7000 euros per month

Thanks for your Tip!!! I will check right away.

So far, unfortunately, nothing has happened, except that it's hard to have the win just lying around...I have to bring myself to set a Deposit limit.

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Anonym

Spinshake - I am curious!

21st Sep. 2020, at 12:24 pm CEST#8
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I don't know this casino personally, but it belongs to the Aspire group, which doesn't have a bad reputation, except that their payout speeds aren't exactly the fastest. So grit your teeth, wait and hope the money arrives in full! I keep my fingers crossed for you! Report gladly times, as soon as the topic is closed.

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Anonym

Spinshake - I am curious!

21st Sep. 2020, at 02:19 pm CEST#9
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Testi99 wrote on 09/21/2020 at 11:52 am: Hello emeukal,

yes, exactly, you can transfer 7000 euros per month

Thanks for your Tip!!! I will check it out right away.

So far, unfortunately, nothing has happened, except that it's hard to have the win just lying around...I have to bring myself to set a Deposit limit.


Set yourself a mandatory turnover limit of 1 eur. Ag are not scammers but are known to process payouts slowly in the hope that players will gamble it all away.
For example Trada Casino used to be one of the best on the net, cashout in minutes, since AG bought it they have been hailing negative reviews.
They may also ask you for more documents. You will get your money but be prepared to wait and don't touch the win or it will be gone.

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Testi99
Amateur

Spinshake - I am curious!

21st Sep. 2020, at 02:26 pm CEST#10
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Hello, s1n88 and emeukal,

thank you very much for your messages

I also believe that the Aspire group is reputable; nevertheless, with such a fat win you get worried. But it was a great session yesterday...Almost every machine gave me something, especially Fruit Party, Ramses and BoD rang extremely.

But that was yesterday and today can look completely different. Therefore, thank you again for your words of warning. I will be patient and report to you in any case, how it looks. So far I have not heard anything.



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