Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: [Speedy Casino] - Payout / Problems

Topic created on 28th Sep. 2018 | Page: 1 of 2 | Answers: 11 | Views: 4,422
Terrilici0us
Rookie

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 07:08 am CEST#1
0 Likes

Nobody has liked this post so far
Hello Gamblerinos and -inas,

have any of you recently requested a withdrawal at Speedy Casino?

I am currently a bit skeptical, I play there now for 2 weeks. I have so far deposited and withdrawn every hour (sums between 50 and 200 euros) which were as mentioned also directly the next day on my account.

However, I have now on Monday in my eyes a somewhat larger win can achieve and just under 2500 euros at one time paid out. That's the problem, because the money I have not yet received and on inquiries in the chat's it says there are problems in their system and I would get the money for sure yet. How long does it take to fix such a problem, especially if the fast payouts are what they advertise. (The main thing is that deposits work perfectly)

I'm just a little worried and maybe someone else has the same problem.

Thanks and greetings,
Terri

This post has been translated automatically

Anonym

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 07:47 am CEST#2
0 Likes

Nobody has liked this post so far
You will receive the money for sure, don't worry, they may check your game history because of the many deposits and withdrawals (every hour) and then in the "worst" case require Verification of the player account. This should take max. 72 hours, but usually only 24 hours. If they do not pay you report to the MGA, in such cases they will ask the casino to pay.

Now you just need some patience and in a few days you have the money, then best not to gamble away again

This post has been translated automatically

Counter
Experienced

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 08:20 am CEST#3
0 Likes

Nobody has liked this post so far
Hello Terrilici0us,

so technical problems can be of various origins. It is not always the casino's fault. As an example: A well-known German hoster once had a webshop. There were a lot of complaints about payments not working. The problem was tracked down by the store owner and it turned out that for some reason the connections to the PayPal server IPs were blocked. Before the hoster there found a solution almost 2 weeks passed without being able to change anything. Except to remove PayPal as payment method temporarily.
On the other hand, of course, Speedy itself may have a problem that they have to find out first
As I said a statement, how long it takes to fix such an "unknown" technical problem, can unfortunately not be said. As far as I know from our team, we had no problems with Speedy so far. There has also only been one case in the forum so far, but it has been resolved and the player has received his payout

This post has been translated automatically

Terrilici0us
Rookie

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 08:57 am CEST#4
0 Likes

Nobody has liked this post so far
@Ankor @Counter // Thanks for the quick replies, I can be relieved then.

So far I have not had any problems and all withdrawals were made within 24-48 hours, which is why I turned to you here with my problem.

The latest information is that "Trustly" has technical problems. Is it possible to see this somewhere?

This post has been translated automatically

upola
Legend

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 09:00 am CEST#5
0 Likes

Nobody has liked this post so far
Funny that the problems always happen during withdrawals.

This post has been translated automatically

upola
Legend

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 09:02 am CEST#6
0 Likes

Nobody has liked this post so far
Pay but times 10 euros, let's see if Trustly then also makes problems.

This post has been translated automatically

Terrilici0us
Rookie

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 09:11 am CEST#7
0 Likes

Nobody has liked this post so far
upola wrote on 28.09.2018 at 09:02: Deposit but times 10 euros, let's see if Trustly then also makes problems.

I tried that yesterday, it worked fine.

The deposits I can also see in my transactions, just no payout and the bet history of yesterday, for example, shows every game - bet 0 / win 0.
I ultimately do not even have any proof of my payout....

In my opinion it would make sense to put the casino on "maintenance" and release it again after fixing it, but there you would make "losses".

This post has been translated automatically

upola
Legend

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 09:54 am CEST#8
0 Likes

Nobody has liked this post so far
I don't want to paint a black picture here.
But that's what I meant, if there are problems then only when paying out.
But as the users have already written, you will get your money.
And if there is really trouble, someone from Gamblejoe will certainly help you...the casino is listed here

This post has been translated automatically

Christoph
Experienced

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 09:58 am CEST#9
0 Likes

Nobody has liked this post so far
I had similar history problems with Speedy when it was brand new, however it was fixed after a few days after I reported the problem to customer support. Deposits were not displayed and some values were missing or incorrectly displayed in the game stakes. However, this shows that the transactions or wins at the casino are "stored" correctly in the system, but sometimes there are display problems in the accounts. If the support has already admitted technical problems, you just have to wait - so far Speedy has always paid out wins, even if it sometimes took longer.

The maintenance thing is certainly true, it would certainly be better. But maybe some players don't even notice it, as they assume that the wins will be paid out. I have looked at the last payout via Trustly only after 6 days, whether the money has really arrived in the account, but it was already a follow-up payout, so I was a bit more relaxed. Especially since I have an extra account, which I only use for Trustly.

This post has been translated automatically

Terrilici0us
Rookie

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 10:06 am CEST#10
0 Likes

Nobody has liked this post so far
upola wrote on 28.09.2018 at 09:54: I do not want to paint black here now.
But that's what I meant,if there are problems then only when paying out.
But as the users have already written, you will get your money.
And if there is really trouble, someone from Gamblejoe will certainly help you...the casino is listed here

I do not want to talk bad about the casino, on the contrary, I like the structure and the fast game.

But as you say... Deposit easy, withdraw complicated
Reminds me of the offices in Germany, woe you have to pay there times what, within 2 days but if you get what, it usually takes 10 times as long.

Wait and see is now my motto, at least I was confirmed in the chat now my payout amount and you said the problem was as good as fixed and my payout should be checked and confirmed today

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 07:53 am CET

Offline Casinos
0
Casino Games
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately