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Online Casinos in general: [Speedy Casino] - Payout / Problems

Topic created on 28th Sep. 2018 | Page: 1 of 2 | Answers: 11 | Views: 4,459
Terrilici0us
Rookie

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 07:08 am CEST#1
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Hello Gamblerinos and -inas,

have any of you recently requested a withdrawal at Speedy Casino?

I am currently a bit skeptical, I play there now for 2 weeks. I have so far deposited and withdrawn every hour (sums between 50 and 200 euros) which were as mentioned also directly the next day on my account.

However, I have now on Monday in my eyes a somewhat larger win can achieve and just under 2500 euros at one time paid out. That's the problem, because the money I have not yet received and on inquiries in the chat's it says there are problems in their system and I would get the money for sure yet. How long does it take to fix such a problem, especially if the fast payouts are what they advertise. (The main thing is that deposits work perfectly)

I'm just a little worried and maybe someone else has the same problem.

Thanks and greetings,
Terri

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Anonym

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 07:47 am CEST#2
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You will receive the money for sure, don't worry, they may check your game history because of the many deposits and withdrawals (every hour) and then in the "worst" case require Verification of the player account. This should take max. 72 hours, but usually only 24 hours. If they do not pay you report to the MGA, in such cases they will ask the casino to pay.

Now you just need some patience and in a few days you have the money, then best not to gamble away again

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Counter
Experienced

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 08:20 am CEST#3
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Hello Terrilici0us,

so technical problems can be of various origins. It is not always the casino's fault. As an example: A well-known German hoster once had a webshop. There were a lot of complaints about payments not working. The problem was tracked down by the store owner and it turned out that for some reason the connections to the PayPal server IPs were blocked. Before the hoster there found a solution almost 2 weeks passed without being able to change anything. Except to remove PayPal as payment method temporarily.
On the other hand, of course, Speedy itself may have a problem that they have to find out first
As I said a statement, how long it takes to fix such an "unknown" technical problem, can unfortunately not be said. As far as I know from our team, we had no problems with Speedy so far. There has also only been one case in the forum so far, but it has been resolved and the player has received his payout

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Terrilici0us
Rookie

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 08:57 am CEST#4
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@Ankor @Counter // Thanks for the quick replies, I can be relieved then.

So far I have not had any problems and all withdrawals were made within 24-48 hours, which is why I turned to you here with my problem.

The latest information is that "Trustly" has technical problems. Is it possible to see this somewhere?

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upola
Legend

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 09:00 am CEST#5
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Funny that the problems always happen during withdrawals.

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upola
Legend

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 09:02 am CEST#6
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Pay but times 10 euros, let's see if Trustly then also makes problems.

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Terrilici0us
Rookie

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 09:11 am CEST#7
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upola wrote on 28.09.2018 at 09:02: Deposit but times 10 euros, let's see if Trustly then also makes problems.

I tried that yesterday, it worked fine.

The deposits I can also see in my transactions, just no payout and the bet history of yesterday, for example, shows every game - bet 0 / win 0.
I ultimately do not even have any proof of my payout....

In my opinion it would make sense to put the casino on "maintenance" and release it again after fixing it, but there you would make "losses".

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upola
Legend

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 09:54 am CEST#8
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I don't want to paint a black picture here.
But that's what I meant, if there are problems then only when paying out.
But as the users have already written, you will get your money.
And if there is really trouble, someone from Gamblejoe will certainly help you...the casino is listed here

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Christoph
Experienced

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 09:58 am CEST#9
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I had similar history problems with Speedy when it was brand new, however it was fixed after a few days after I reported the problem to customer support. Deposits were not displayed and some values were missing or incorrectly displayed in the game stakes. However, this shows that the transactions or wins at the casino are "stored" correctly in the system, but sometimes there are display problems in the accounts. If the support has already admitted technical problems, you just have to wait - so far Speedy has always paid out wins, even if it sometimes took longer.

The maintenance thing is certainly true, it would certainly be better. But maybe some players don't even notice it, as they assume that the wins will be paid out. I have looked at the last payout via Trustly only after 6 days, whether the money has really arrived in the account, but it was already a follow-up payout, so I was a bit more relaxed. Especially since I have an extra account, which I only use for Trustly.

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Terrilici0us
Rookie

[Speedy Casino] - Payout / Problems

28th Sep. 2018, at 10:06 am CEST#10
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upola wrote on 28.09.2018 at 09:54: I do not want to paint black here now.
But that's what I meant,if there are problems then only when paying out.
But as the users have already written, you will get your money.
And if there is really trouble, someone from Gamblejoe will certainly help you...the casino is listed here

I do not want to talk bad about the casino, on the contrary, I like the structure and the fast game.

But as you say... Deposit easy, withdraw complicated
Reminds me of the offices in Germany, woe you have to pay there times what, within 2 days but if you get what, it usually takes 10 times as long.

Wait and see is now my motto, at least I was confirmed in the chat now my payout amount and you said the problem was as good as fixed and my payout should be checked and confirmed today

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