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Online Casinos in general: SOS - Can I get my win?

Topic created on 24th May. 2020 | Page: 1 of 3 | Answers: 21 | Views: 6,123
Maexis
Rookie

SOS - Can I get my win?

24th May. 2020, at 11:07 am CEST#1
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Hi folks,
regardless of the fact that I have at the moment ne lucky streak.
I have locked myself a long time ago at Rizk, because I just did not celebrate them. - however. Accordingly, I am also blocked at Dunder, automatically. Now, however, I was able to play normally at Wishmaker and have brought in a win of 1300€. But they also belong to MT SecureTrade Limited. Are there now problems à la you should not have been allowed to play with us? btw. Gambling addiction was not a reason. have never done so when I have excluded myself somewhere.

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Anonym

SOS - Can I get my win?

24th May. 2020, at 11:28 am CEST#2
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The GTC's state the following:

Account closure gives you a break from the game if you no longer enjoy it. During the selected period, all your online accounts operated by MT SecureTrade Limited will be suspended. You can get this help after logging in here online or by contacting our customer service.

During this time we will not send you any advertisements and we will not accept any deposits or wagers.

After the self-exclusion period you have chosen has expired, your player account will remain closed until you contact Customer Service to reactivate your player account. To do this, you must first send an email. However, your Player Account will not be reactivated if you reconfirm your request for reactivation after a "cooling off" period of 24 hours. We are not obliged to reactivate your player account after a period of self-exclusion. In order for us to assess whether you do so, it is possible that you will provide us with updated information, including updated identification documentation and proof of your income or wealth. We will do our utmost to ensure that if you have requested self-exclusion from our website, you will not be able to open a new account with us or any other website that is operated under the licenses of MT SecureTrade Limited or is a group company. However, if you do manage to create a new account by providing or similarly using information other than that which you provided when registering for your Player Account, you agree that we will not be liable for any losses subsequently incurred as a result of our use of our services. If we discover that you have managed to open another account with us in this manner, we reserve the right to close that account immediately and withhold all wins and bonus credits. In such scenario, we will (subject to these Terms and all legal and regulatory obligations with which we must comply) return all Deposit balances (less any wins, withdrawals and reasonable fees) to the account from which they were deposited and received.

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Maexis
Rookie

SOS - Can I get my win?

24th May. 2020, at 11:47 am CEST#3
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Good; so I don't get my hopes up to get the win. Nevertheless, for weeks I have been successfully registered with Dreamz and Wishmaker without them closing my account. The details of my account are the same. Isn't that their mistake then? - and why do you even get a total exclusion if you are not satisfied with Rizk everywhere?

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G****e

SOS - Can I get my win?

24th May. 2020, at 12:02 pm CEST#4
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Maexis wrote on 24.05.2020 at 11:47 am: Good; so I don't get my hopes up to get the win. Nevertheless for weeks I have been successfully registered with Dreamz and Wishmaker without them closing my account. The details of my account are the same. Isn't that their mistake then? - and why do you even get a total exclusion if you are not satisfied with Rizk everywhere?

Were you able to Deposit or was that free freespins?

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Anonym

SOS - Can I get my win?

24th May. 2020, at 12:02 pm CEST#5
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Maexis wrote on 24.05.2020 at 11:47 am: Good; so I don't get my hopes up to get the win. Nevertheless for weeks I have been successfully registered with Dreamz and Wishmaker without them closing my account. The details of my account are the same. Isn't that their mistake then? - and why do you even get a total exclusion if you are not satisfied with Rizk everywhere?

Rizk has nothing to do with them.
The casinos that belong to the group can be found here at the bottom:

https://www.authorisation.mga.org.mt/verification.aspx?lang=EN&company=218c5236-1e36-422f-85f2-c61820423c47&details=1

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Maexis
Rookie

SOS - Can I get my win?

24th May. 2020, at 12:08 pm CEST#6
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Royal777 wrote on 05/24/2020 at 12:02 PM
Rizk has nothing to do with them.
The casinos that belong to the group can be found here at the bottom:

https://www.authorisation.mga.org.mt/verification.aspx?lang=EN&company=218c5236-1e36-422f-85f2-c61820423c47&details=1

funny enough, the chat from Dunder told me I'm blocked from dunder because I'm blocked from rizk.
This is the list he sent me.
--- Edit: Removed link to the competition. ---

And Dunder and Wishmaker and Dreamz belong together, according to your list

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Maexis
Rookie

SOS - Can I get my win?

24th May. 2020, at 12:09 pm CEST#7
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Gamble wrote on 05/24/2020 at 12:02 PM
Were you able to Deposit or was that free freespins?

Raw Cash

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Anonym

SOS - Can I get my win?

24th May. 2020, at 12:15 pm CEST#8
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I don't think much of askgamblers, but everyone has their own opinion.

"My list" is definitely true. Just click on the MGA license on the casino pages, then you will be redirected to the page mentioned above. You can find the license at the bottom of the casino pages...

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Maexis
Rookie

SOS - Can I get my win?

24th May. 2020, at 12:22 pm CEST#9
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Royal777 wrote on 05/24/2020 at 12:15 pm: I don't think much of askgamblers, but everyone has their own opinion.

"My list" is definitely true. Just click on the MGA license on the casino pages, then you will be redirected to the page mentioned above. You can find the license at the bottom of the casino pages...

I see what you mean but what does that tell me? - Dunder blocks me because I am Selfexcluded at Rizk. Wishmaker only has something to do with Dunder, but not with Rizk and therefore my account at Wishmaker is "legal"?

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Anonym

SOS - Can I get my win?

24th May. 2020, at 12:27 pm CEST#10
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Maexis wrote on 05/24/2020 at 12:22 PM
Understand what you mean but what does that tell me? - Dunder is blocking me because I am Selfexcluded with Rizk. But Wishmaker only has something to do with Dunder, but not with Rizk and therefore my account with Wishmaker is "legal"?

Just ask in the Live Chat of Wishmaker, maybe they were once all in the same group. Something I had read a few weeks ago about Rizk....
In your place I would just wait

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