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Online Casinos in general: Sonnenspiele.de experience?

Topic created on 02nd Mar. 2023 | Page: 1 of 1 | Answers: 9 | Views: 2,047
Hightower
Top Member

Sonnenspiele.de experience?

2nd Mar. 2023, at 05:10 pm CET#1
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Hello gamer community

Wanted to hear times as your experience at Sonnenspiele.de is? have there today times to the test 10€ Deposited and now 100€ in payout, there are experiences in terms of duration, etc.?

Lg Hightower

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Langhans_innen
Expert

Sonnenspiele.de experience?

2nd Mar. 2023, at 05:52 pm CET#2
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Liked this post: Avatar von bigbig bigbig
Implemented the 5€ No Deposit which was not really an achievement with 1X. Now 32.90€ on the clock and waiting for 72 hours that they verify my documents. Before that you can't even make a withdrawal request mMn. Message "Verification error". Flott they are at least already times not necessarily.

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Hightower
Top Member

Sonnenspiele.de experience?

6th Mar. 2023, at 12:35 pm CET#3
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Langhans wrote on 02/03/2023 at 17:52: Implemented the 5€ No Deposit, which was not really an achievement with 1X. Now 32,90€ on the clock and waiting since 72 hours that they verify my documents. Before that you can't even make a withdrawal request mMn. Message "Verification error". At least they are not necessarily fast.

Have you heard anything in the meantime??I was able to request a payout, but have heard since Thursday nothing more except that the payout is verified.

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Langhans_innen
Expert

Sonnenspiele.de experience?

6th Mar. 2023, at 01:15 pm CET#4
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Hightower wrote on 06/03/2023 at 12:35 PM:

Have you heard anything in the meantime? I was able to request a payout, but have heard nothing since Thursday except that the payout is being reviewed.

Yes, I have. Documents have been verified in the meantime. But I still could not pay out because of a new error message. So I asked by mail...quick answer: "D a you have obtained the win from a bonus and have not yet made a Deposit, a withdrawal can only be made manually from us, after we have verified the bank account of you.

For this we still need a bank statement from you, so that we can process your withdrawal. This should contain the following information:

1. Your name, your current address and the date of issue, which must be not older than 3 months
2. IBAN and BIC / bank branch details

So should work....at least sometime the days Send tomorrow another bank statement there.

For me it currently looks like this: in the new casinos with D license it still hakt in several corners, but paid out.

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Hightower
Top Member

Sonnenspiele.de experience?

6th Mar. 2023, at 02:15 pm CET#5
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Verified I had me before already, because that in retrospect always like to drag out the length and from the account via Sofort deposited and then requested payment, let's see how it will.Should I have heard nothing tomorrow I ask in chat times after

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Max_Bet
Expert

Sonnenspiele.de experience?

21st Mar. 2024, at 05:56 pm CET#6
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Got 20 nodep spins from them by mail last Friday. Never deposited or played there before. But verified via Schufa about 2 years ago. Spontaneously won 240€. Down to 55€ and back up to 180€. Bonus wagered. Played a bit more, (Merkur runs quite smoothly with them I think) at 100€ I wanted to cash out. Not really an amount, but because I had invested 0, it was still quite nice.
Then it started. Withdrawal not possible due to Verification issues. Upload documents? Chat? Not a chance. Instead, you have to write to email support 🤮 The reply from them alone took 3 days with the ludicrous information that I should send the documents by email. Ok, it didn't take 5 minutes, then he had his answer including the requested data attached, which is also no longer up to date to send sensitive pictures etc. by email. Really bad and I only did it because I wanted the Hunni that was already waiting for me. 2 hours later, SSp replied that the documents had arrived and would be forwarded to the relevant "finance department" (I always have to laugh when I hear that ... ) No response from them for 3 days. Account still not verified. Account balance now 60€.

Still don't know how the Az is supposed to work anyway, because they only have this lousy paylado and KK as payment methods. I could enter my Visa from the SKasse, but I don't want anything from them on my account, even if it's whitelisted blabla I just don't want it. That's why I asked here in the forum whether Visa payouts to Jeton KK work. That was actually my intention. But it looks like the 60 will be twisted tomorrow anyway, if nothing happens until then ... 🤷🏻‍♂️

Edit by Julian: Text was changed at the request of the member

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arodpr23

Sonnenspiele.de experience?

27th Sep. 2024, at 12:27 pm CEST#7
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Langhans_innen wrote on March 06, 2023 at 1:15 pm:
Yes, I have. Documents have now been verified. But I still couldn't make a withdrawal because of another error message. So I asked by email...quick answer: "D f you have received the win from a bonus and have not yet made a depositor, a withdrawal can only be made manually by us after we have verified your bank account.

To do this, we need a bank statement from you so that we can process your withdrawal. This should contain the following information:

1. Your name, your current address and the date of issue, which must not be older than 3 months
2. IBAN and BIC / details of the bank branch

So it should work....at least sometime in the next few days Send a bank statement tomorrow.

For me, it currently looks like this: there are still a few problems with the new casinos with a D license, but they are paying out.

Can you remember approximately how long it took for your payout after this email? I received exactly the same email and have been waiting for a payout confirmation for almost 7 days now...

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Langhans_innen
Expert

Sonnenspiele.de experience?

27th Sep. 2024, at 12:52 pm CEST#8
1 Like

Liked this post: Avatar von arodpr23 arodpr23
arodpr23 wrote on September 27, 2024 at 12:27 pm:

Can you remember approximately how long it took with your payout after this mail? Because I received exactly the same mail and have been waiting for a payout confirmation for almost 7 days now...

Wow, you're digging up long-forgotten cases from the depths of the archive My memory is weak and it's not easy to retrieve a date range that far back in my online banking, but I have an Excel overview for the very forgetful The payment was made on 08.03.23, after the mail was dated 02.03.23.

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arodpr23

Sonnenspiele.de experience?

27th Sep. 2024, at 01:15 pm CEST#9
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Liked this post: Avatar von Langhans_innen Langhans_innen


Langhans_innen wrote on 27.09.2024 at 12:52 pm:
Wow, you're digging up long-forgotten cases from the depths of the archive The memory is weak and a date range so far back in my online banking is not so easy to retrieve, but I have an Excel overview for the very forgetful The payment was made on 08.03.23, after the mail was dated 02.03.23.

I forgot that it's no longer 2023 Sorry and thank you very much for checking! My payment has probably not yet been instructed or the accounting department has missed something, but I'll wait until Tuesday because it's the weekend now and not much will happen




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Fortunateli
Visitor

Sonnenspiele.de experience?

27th Sep. 2024, at 01:44 pm CEST#10
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Liked this post: Avatar von arodpr23 arodpr23
I've actually only had very good experiences with them in terms of payouts. Usually instant to Paysafeaccount...

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