Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: [solved] Win of the bonus round not credited

Topic created on 11th Apr. 2021 | Page: 1 of 1 | Answers: 4 | Views: 2,450
slotliebe89
Elite

[solved] Win of the bonus round not credited

11th Apr. 2021, at 04:30 pm CEST#1
0 Likes

Nobody has liked this post so far
Hi

yesterday I reached the bonus round in the slot Tower Tumble (Relax Gaming) and was able to make a nice win. When the bonus round was over I was logged out of the casino and the win was unfortunately not added to my balance
Can they actually look at the gameplay more closely themselves or must they necessarily also always contact the Provider?
Does anyone have experience how long this can take with Relax Gaming?

This post has been translated automatically

peterm
Rookie

[solved] Win of the bonus round not credited

11th Apr. 2021, at 06:07 pm CEST#2
0 Likes

Nobody has liked this post so far
That happened to me years ago actually once the game was canceled in the penultimate game and I came no longer pure.....have written to the support and according to their statement, they really had to contact the Provider ....got after 3 weeks or so my money then credited....but the last free game was gone 😉

This post has been translated automatically

XXLEONIDASXX
Top Member

[solved] Win of the bonus round not credited

12th Apr. 2021, at 06:46 pm CEST#3
0 Likes

Nobody has liked this post so far
In which casino did this happen?

Seems to have slowly method with the casinos... So you can also earn more.

Had the same thing at Boom and they have talked themselves out of it and said would be no mistake... Money gone

This post has been translated automatically

slotliebe89
Elite

[solved] Win of the bonus round not credited

14th Apr. 2021, at 02:39 pm CEST#4
0 Likes

Nobody has liked this post so far
XXLEONIDASXX wrote on 04/12/2021 at 18:46: In which casino did this happen?

Seems to have slowly method with the casinos.... So you can also earn more.

Had the same at Boom and they have talked themselves out of it and said would be no mistake. Money gone.

Win was credited after about 48 hours now. (Sven-Play)

This post has been translated automatically

Sabine
Experienced

[solved] Win of the bonus round not credited

15th Apr. 2021, at 06:54 am CEST#5
0 Likes

Nobody has liked this post so far
Since the TE's problem is solved, I'll close the thread.

This topic was closed

This post has been translated automatically

Hot Topics25th Nov. 2024 at 10:49 am CET

Sports betting
0
Gossip
0
Watch-out
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately