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Online Casinos in general: [solved] Voodoodreams does not pay my payout

Topic created on 28th Feb. 2021 | Page: 1 of 1 | Answers: 9 | Views: 2,606
ZEHRA
Visitor
Hello,
I have deposited on 24.02 almost 1250€ have won 1500€.
They wanted from me Verziefierung I have sent everything.
Then came bank statement in PDF.
I should send with IBAN ADDRESS etc details as a PDF
I have also sent
After that, the bank statements wanted deposits Voodoodreams.
I do not understand why they want to grab all the data.
They do it on purpose because they don't want to pay out.
What can I do?
Do I get my win at all?
Is this even serious?
There is no honest trustworthy online casino except Tipico and Slotclub both PAY 100%

Please help me I would like to have my payout Thank you
Please reply

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Hidaruma
Top Member

ZEHRA wrote on 28.02.2021 at 19:40: Hello,
I have on 24.02 almost 1250€ Deposited have 1500€ won.
They wanted from me Verziefierung I have sent everything.
Then came account statement in PDF.
I should send with IBAN ADDRESS etc details as a PDF
I have also sent
After that, the bank statements wanted deposits Voodoodreams.
I do not understand why they want to grab all the data.
They do it on purpose because they don't want to pay out.
What can I do?
Do I get my win at all?
Is this even serious?
There is no honest trustworthy online casino except Tipico and Slotclub both PAY 100%

Please help me I would like to have my payout Thank you
Please reply

They do this to annoy you.

This post has been translated automatically

evopower140
Expert
What you have to do in any case is to give the casino a bad rating so that it doesn't happen to other players

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evopower140
Expert
And well there are other casinos that pay 100% even large amounts

Videoslots
Mrvegas
Mrgreen
Rizk
Wildz

But write to the admins to the casino is listed here I was also helped a long time ago times when the admins write from such a forum often happen miracles and everything goes very quickly

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Anonym
Hey, you'll get your win!
With me it has also taken a long time! Longer than so different! And more documents than usual!

Have me locked because of it after the payout !

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TranceBabe
Expert
I have never had any problems with Voodoodreams. The Verification went smoothly and more documents than elsewhere, I did not have to submit there. I have won there quite often and also very large amounts and the payouts were always, within a few minutes either on MuchBetter, Skrill or via Trustly on the account. On 09.02 e.g. I won there in the morning at 10 o'clock, 5.000€ and at 10:17 o'clock the money was on my MuchBetter account. No offense, but VoodooDreams is a pretty good casino. Sometimes the fault is also sitting in front of the machine 😉🤷🏻♀️

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TranceBabe
Expert
evopower140 wrote on 28.02.2021 at 21:04: What you have to do in any case is to rate the casino badly so that it does not happen to other players as well

Why would he do that? Is there any evidence to support the claims? Just because something doesn't work out, you don't have to give a bad rating, the problem can and probably will lie with him. Or it is not a problem at all, but something quite normal and he makes a drama out of it.

Zappzapp wrote on 28.02.2021 at 21:36: Hey ! You get your win!
It took a long time for me too ! Longer than so different ! And more documents than usual !

Got locked out because of it after the payout !

So I only had to Deposit the following documents in image format there:

To verify me personally:
Identity card (before and back)
Electricity bill (as proof of address)

Payment methods (for deposits and withdrawals):
Picture of my bank card
Picture of my credit card
Picture of MuchBetter account
Picture from Skrill account

So basically the same as any other casino.
--------------

PS:
Some casinos also want proof of assets from time to time. Which is also normal and not really unusual, at least not when you deposit or withdraw large amounts.

This is why casinos ask for proof of income
Regulators are requiring casinos in Europe and the UK to verify their customers' sources of wealth and capital. In short, players must prove where their income and assets come from. The casino does not necessarily and not exclusively ask for proof of income when opening an account. Rather, the Provider takes a Risk-based approach. This means that players are asked for proof of income at various points in time.


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Schlumpi1010
Rookie
I have never had any problems there. I sent the documents, they verified them and then they paid me out. However, that was a while ago. But you will get your money for sure. At that time they still advertised with extremely fast payout, which is now unfortunately over, there are meanwhile faster 😏

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ZEHRA
Visitor
I got my win they have paid out thanks to you all 🌷🌷🌷

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Sabine
Experienced
Since the TE has successfully received his payout, I am closing the thread.

This thread was closed

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