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Online Casinos in general: [solved] Request money back from casino (Page 2)

Topic created on 23rd Jan. 2021 | Page: 2 of 3 | Answers: 25 | Views: 6,896
gamble1
Icon
Theoretically, it is nothing different for most than here

Example Wunderino

I have some time ago as here in the forum the suspicion has arisen Wunderino would work in any points criminal and unseriös in the chat block my account with the reason I want to stop playing

This was counted as Gambling addiction or as a customer who can not control his gaming behavior alone

When then Hyperino came and I wanted to test the times I had to open according to chat my account at Wunderino again because I specifically asked if there are otherwise problems with a payout

Was then in the chat and was asked why I closed my account then as I assured it has had nothing to do with gambling addiction was briefly consulted with a supervisor and then said it was approved and my account will be reopened

They even had the exact wording I used 1-2 years before that

As for the TE I think you have little chance because you have actively ensured the opening

If it had been so that you could play there without doing anything I would have said you are entitled to your money but so rather less

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Hidaruma
Top Member

gamble1 wrote on 01/23/2021 at 13:29: Theoretically it's nothing different for most than here

Example Wunderino

I have some time ago as here in the forum the suspicion has arisen Wunderino would work in any points criminally and unseriös in the chat block my account with the reason I want to stop playing

This was counted as Gambling addiction or as a customer who can not control his gaming behavior alone

When then Hyperino came and I wanted to test the times I had to open according to chat my account at Wunderino again because I specifically asked if there are otherwise problems with a payout

Was then in the chat and was asked why I closed my account then as I assured it has had nothing to do with gambling addiction was briefly consulted with a supervisor and then said it was approved and my account will be reopened

They even had the exact wording I used 1-2 years before that

As for the TE I think you have little chance because you have actively ensured the opening

If it had been so that you could play there without doing anything I would have said you are entitled to your money but so rather less

So!

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Ichbins2018
Top Member
gamble1 wrote on 01/23/2021 at 13:29: Theoretically, it's no different for most than it is here.

I think you should differentiate a bit !?!

Probably as far as foreign blocking systems are concerned there are only "limited requirements" that have to be met.
However, as I said "limited"...Lock yes Klaro we can do we - requirement met!
Unblocking also no issue, we do just as quickly, because not - or very likely bound to lax conditions!?

Since I personally praise our German system...
Locking in casinos yes - no issue at all. Unblock...that is made damn difficult or one almost impossible - so good for Suchties

And why at all should "foreign casinos" follow our rules or their self-imposed rules ???

Will probably never understand that few here understand that your friends can do with you what they want and you can counter it only very little.

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gamble1
Icon
Ichbins2018 wrote on 01/23/2021 at 2:52 pm
I think you should differentiate a bit !?!

Probably as far as foreign blocking systems are concerned there are only "limited requirements" that have to be met.
However, as I said "limited"...locks yes Klaro we can do we - requirement met!
Unblocking also no issue, we do just as quickly, because not - or very likely bound to lax conditions!?

Since I personally praise our German system...
Locking in casinos yes - no issue at all. Unblock...that is made damn difficult or one almost impossible - so good for Suchties

And why at all should "foreign casinos" follow our rules or their self-imposed rules ???

Will probably never understand that few here understand that your friends can do with you what they want and you can counter it only very little.

The whole are yes EU rules and not the rules of the casinos the MGA makes there the conditions

In DE can be blocked in the casino yes but in one of the millions of bars or arcades can still gamble away your money

Where there's a will there's a way you must also not forget

And if a player really without doing anything can continue to gamble where he has locked I also say yes he gets his money back but if someone is actively working to be able to play there again how should a casino notice whether he is addicted to gambling or not?

There is rather the principle rather the clientele than all to scare away and that can be understood from a business point of view again that would also make every bar owner when it comes to alcoholics and the substance

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Ichbins2018
Top Member
I rather think that MGA makes its own rules - and has them approved by the EU - if at all necessary?

Spielbanken was clear...know actually nothing other than that you can be blocked there. (If you block yourself at one, you are blocked in the entire FRG)

Meanwhile it goes however was halls concerns also in a good direction.
Hesse has already longer a blocking system so what concerns arcades (Oasis) - and some states have already followed

Will probably only in the new gambling treaty really come to bear - and I think it's good for all those who can not let it - but want.

Preferably they would probably in each living room one or more machines placed (GI) -also so completely escaped is not eh.
However, you could not meet me in the morning at 7 in a pub -although partly already in the morning at 6 in the Spielo and then at least 6 machines

Somewhat shortened, I think it could help the one or the other, would lock systems be what they were also intended for.

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Falke
Expert
So again:

If you have clearly written in your mail that then led to a block that you want to block because of Gambling addiction then you get the money back.

They are not allowed to unblock you under any circumstances.

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B****G
Just got a call from the casino, money was posted back to my player account, can log in there to withdraw, withdrawal requested 2 minutes later to my Neteller account

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Hidaruma
Top Member

BetGG wrote on 04.02.2021 at 14:14: Just got a call from the casino, money was posted back to my player account, can log in there to withdraw, withdrawal requested 2 minutes later to my Neteller account.

So, gone again? 🤣

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Eckbert
Amateur
Was certainly only an isolated case with you.... You say you are addicted to gambling and want to close your account, and the nice gentlemen do not care and still point you to the Cashback to indirectly incite you to gamble. Just as I know these Everymatrix Casinos...

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Falke
Expert
BetGG wrote on 04.02.2021 at 14:14: Just got a call from the casino, money was posted back to my player account, can log in there to withdraw, withdrawal requested 2 minutes later to my Neteller account.

Very good.

Told you. If you have Gambling addiction they are not allowed to open your account at all. That would be a gross violation of the license guidelines.

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