Bones wrote on 11/11/2019 at 14:41
Diggah don't exaggerate ;D
So THAT (I repeat THAT) is supposed to be the reason why morality and humanity in our society is going downhill? Because wins from incorrectly posted free spins are retained in an online casino and I don't see fraud in that? Something specific to the downfall of humanity or?
This is ridiculous what is happening. CLEAR it is annoying. I have also had money cut from me by the way. Maybe it hits me less because I have never made great hopes? Where is it written that an online casino is obliged to give away money from time to time? That was a failed marketing campaign and there can be all kinds of reasons for it. For a casino of this size and seriousness, the most likely reason in this case is also the official: A mistake in the IT. This can happen. Could it have been handled differently? Yes. Should it have been handled differently? Definitely no. Nobody lost money here, SlotsMillion has no more money than before and the matter would be a small matter. IF we weren't here in a forum full of gamblers who have slowly lost touch with reality in their online casino bubble.
So for me personally it's not about what happened but how. Each of us was in chat contact. Since you could have said from day 1 of the bonus would have been only for depositors on that day. Then an answer was promised, which you did not get, just money away and good is and you have to run behind the support for an answer. And the 50% bonus is not compensation. For me rather a kind of making fun of the oh so stupid customer. But each as he sees it:)
For me remains only to say that it was the last time in this casino. Will not even imagine how the support problems are when it comes to their own money won and not for free bonuses...
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11th Nov. 2019, at 02:53 pm CET#23
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Cyenos wrote on 11/11/2019 2:49 PM
So for me personally it's not about what happened but how. Each of us was in chat contact. There you could have already said from day 1 the bonus would have been only for depositors on that day. Then an answer was promised, which you did not get, just money away and good is and you have to run behind the support for an answer. And the 50% bonus is not compensation. For me rather a kind of making fun of the oh so stupid customer. But each as he sees it:)
For me remains only to say that it was the last time in this casino. I do not want to imagine how the support problems are when it comes to their own money won and not for free bonuses...
Exactly, but they knew immediately that the money is retained. I no longer pay in there that's a fact
Bones wrote on 11/11/2019 at 14:41
Diggah don't exaggerate ;D
So THAT (I repeat THAT) is supposed to be the reason why morality and humanity in our society is going downhill? Because wins from incorrectly posted free spins are retained in an online casino and I don't see fraud in that? Something specific to the downfall of humanity or?
This is ridiculous what is happening. CLEAR it is annoying. I have also had money cut from me by the way. Maybe it hits me less because I have never made great hopes? Where is it written that an online casino is obliged to give away money from time to time? That was a failed marketing campaign and there can be all kinds of reasons for it. For a casino of this size and seriousness, the most likely reason in this case is also the official: A mistake in the IT. This can happen. Could it have been handled differently? Yes. Should it have been handled differently? Definitely no. Nobody lost money here, SlotsMillion has no more money than before and the matter would be a small matter. IF we weren't here in a forum full of gamblers who have slowly lost touch with reality in their online casino bubble.
eierlothar wrote on 11/11/2019 at 14:23: Of course, someone was deprived of his money Without use, that's a fact.
No, fact is there nothing. If your neighbor has won 5 million in the lottery and they bring him the suitcase home, but accidentally ring your doorbell and press the thing in your hand, you scream then that you were deprived of your money without betting, if they want to pick him up again later?
So sometimes you really have to grab your head. I am certainly not on the side of the casino, but I see them completely in the right. And of course it's annoying, especially if you've won a few hundred, SM could have then at least times 10 or 20 (this time real) Free Spins jump as compensation.
I've already asked myself, if you still find the FS without notification in Casino XY and play, whether they will not make the bar at some point with ner payout.
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11th Nov. 2019, at 02:58 pm CET#26
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Bones wrote on 11/11/2019 at 14:41
Diggah don't exaggerate ;D
So THAT (I repeat THAT) is supposed to be the reason why morality and humanity in our society is going downhill? Because wins from incorrectly posted free spins are retained in an online casino and I don't see fraud in that? Something specific to the downfall of humanity or?
This is ridiculous what is happening. CLEAR it is annoying. I have also had money cut from me by the way. Maybe it hits me less because I have never made great hopes? Where is it written that an online casino is obliged to give away money from time to time? That was a failed marketing campaign and there can be all kinds of reasons for it. For a casino of this size and seriousness, the most likely reason in this case is also the official: A mistake in the IT. This can happen. Could it have been handled differently? Yes. Should it have been handled differently? Definitely no. Nobody lost money here, SlotsMillion has no more money than before and the matter would be a small matter. IF we weren't here in a forum full of gamblers who have slowly lost touch with reality in their online casino bubble.
but now I must clearly contradict your bullshit
like no one has lost money here.... of course I have lost money
namely the 108 € that I have previously rightfully won....
so do not talk so nen garbage...sorry but so what makes me really angry
It is very unfortunate, but if I were you, I would be satisfied with the compensation offered.
Especially because it happened to several players, it seems to me that it was indeed a bug.
Unfortunately for you, there will be a passage in the terms of use that will invalidate all wins that are based on a bug.
Free cash, even if it has to be risked, is a nice gesture.
like no one has lost money here....of course I have lost money
namely the 108 € that I have previously rightfully won....
so do not talk so nen garbage...sorry but so what makes me really angry
I won illegally. In your opinion, what was your right to 40 free spins in this casino? And there is a huge difference between losing money and not getting money
eierlothar wrote on 11/11/2019 at 15:06
Hahaha, meen Jung Ik glööf dat nich.
That you grab your head, is completely understandable, because you are not able to argue, but try to give your Budy right, where no right is
That signals your senseless comparison of the lotto nonsense,
unfortunately, it's completely pointless to discuss with people of lesser means, so you're excused for that, meen Jung.
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So for me personally it's not about what happened but how. Each of us was in chat contact. Since you could have said from day 1 of the bonus would have been only for depositors on that day. Then an answer was promised, which you did not get, just money away and good is and you have to run behind the support for an answer. And the 50% bonus is not compensation. For me rather a kind of making fun of the oh so stupid customer. But each as he sees it:)
For me remains only to say that it was the last time in this casino. Will not even imagine how the support problems are when it comes to their own money won and not for free bonuses...
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Exactly, but they knew immediately that the money is retained. I no longer pay in there that's a fact
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at least a normal thinking person here.
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No, fact is there nothing. If your neighbor has won 5 million in the lottery and they bring him the suitcase home, but accidentally ring your doorbell and press the thing in your hand, you scream then that you were deprived of your money without betting, if they want to pick him up again later?
So sometimes you really have to grab your head. I am certainly not on the side of the casino, but I see them completely in the right. And of course it's annoying, especially if you've won a few hundred, SM could have then at least times 10 or 20 (this time real) Free Spins jump as compensation.
I've already asked myself, if you still find the FS without notification in Casino XY and play, whether they will not make the bar at some point with ner payout.
This post has been translated automatically
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but now I must clearly contradict your bullshit
like no one has lost money here.... of course I have lost money
namely the 108 € that I have previously rightfully won....
so do not talk so nen garbage...sorry but so what makes me really angry
This post has been translated automatically
Slotsmillion scam
Nobody has liked this post so far
Especially because it happened to several players, it seems to me that it was indeed a bug.
Unfortunately for you, there will be a passage in the terms of use that will invalidate all wins that are based on a bug.
Free cash, even if it has to be risked, is a nice gesture.
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Slotsmillion scam
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I won illegally. In your opinion, what was your right to 40 free spins in this casino? And there is a huge difference between losing money and not getting money
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How you simply times so no arguments have...
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