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Online Casinos in general: Slotsmillion scam

Topic created on 11th Nov. 2019 | Page: 1 of 7 | Answers: 60 | Views: 14,686
yezzo89
Rookie

Slotsmillion scam

11th Nov. 2019, at 01:16 pm CET#1
0 Likes

Nobody has liked this post so far
This certainly does not affect me alone. On 31.10 I played on SlotsMillion 40 free spins in the slot Blood Suckers and won 11 euros. Then I went to other Netent slots, was able to wager everything and had 171 euros. Then everything was gone.
Support said because of holiday and weekend I would have to wait until Monday until IT is back. On Monday nothing happened and Tuesday I was told in 2 days at the latest I get the money back in the account. Thursday was again nothing and on the weekend also not. Today I am told the following after 10 days:

"IT was able to confirm that you never claimed the bonus with the 40 free spins.
Therefore, you could only play the free spins, which was caused by the bug in the NetEnt games, and get wins.
These wins came from a bug in the system and not from a played bonus.

Please accept our apologies for this inconvenience and we would like to offer you a 50% Deposit bonus as a small compensation."


This is absolutely ridiculous. Surely this was made possible by a mistake on their part and not my fault? And instead of getting 171 euros they offer me a ridiculous 50% bonus, which probably still has to be 40x gewagert.

Hands off slotsmillion!!!

This post has been translated automatically

Knochen
Elite

Slotsmillion scam

11th Nov. 2019, at 01:22 pm CET#2
3 Likes

Liked this post: Anonym, Avatar von Schlumpi1010 Schlumpi1010, Avatar von SlotsMillion SlotsMillion
Well. SlotsMillion is not known for giving away No Deposit Bonus to inactive players or players without more frequent deposits. I was therefore very surprised when I was able to activate the 40FS. I wouldn't call it a scam. Nobody was cheated out of a deposit, nobody was cheated out of HIS money. I think it is simply a technical error on the part of Slotsmillion, because they probably did not want to give everyone 40FS. They will also act in accordance with the terms and conditions, after all, they can end a promotion at any time without giving reasons or exclude individual players from it.

I see absolutely no fraud in this, Slotsmillion has certainly not enriched itself with this action. I rather find the handling of the situation on the part of Slotsmillion inconsiderate. I personally see them in the right, but 98% of the players will not see it that way. They have shot themselves with it a pretty nice own goal. However, it would not matter what compensation they would have offered you. I can already read in my head the "only 100FS without turnover conditions with which just 22.75 € came out as compensation are a cheek" posts. It is quite difficult to make it right for players at all. There is more ranting here about no deposit offers with restrictions than casinos without no deposit offers. If I ran a casino, I would eliminate all such promotions due to the ridiculous behavior of some players

This post has been translated automatically

yezzo89
Rookie

Slotsmillion scam

11th Nov. 2019, at 01:30 pm CET#3
0 Likes

Nobody has liked this post so far
Bone wrote on 11/11/2019 at 13:22: Well. SlotsMillion is not known for giving away No Deposit Bonus to inactive players or players without more frequent deposits. I was therefore very surprised when I was able to activate the 40FS. I wouldn't call it a scam. Nobody was cheated out of a deposit, nobody was cheated out of HIS money. I think it is simply a technical error on the part of Slotsmillion, because they probably did not want to give everyone 40FS. They will also act in accordance with the terms and conditions, after all, they can end a promotion at any time without giving reasons or exclude individual players from it.

I see absolutely no fraud in this, Slotsmillion has certainly not enriched itself with this action. I rather find the handling of the situation on the part of Slotsmillion inconsiderate. I personally see them in the right, but 98% of the players will not see it that way. They have shot themselves with it a pretty nice own goal. However, it would not matter what compensation they would have offered you. I can already read in my head the "only 100FS without turnover conditions with which just 22.75 € came out as compensation are a cheek" posts. It is quite difficult to make it right for players at all. There is more ranting here about no deposit offers with restrictions than casinos without no deposit offers. If I ran a casino, I would eliminate all such promotions due to the ridiculous behavior of some players.

Of course they enrich themselves. I alone already have 171 euros, who knows how many players this affects?

This post has been translated automatically

Christian1337
Experienced

Slotsmillion scam

11th Nov. 2019, at 01:31 pm CET#4
0 Likes

Nobody has liked this post so far
Well. Of course it is difficult to compensate the player adequately. But alone the duration of the problem resolution + the statement that you would get in touch if you knew more (but you did not get an answer - have also learned it on repeated requests in live chat) I find extremely annoying and shows me only how badly the support acts. Therefore my advice: Finger away

Edit: I had won 20 euros and played me up to 50

This post has been translated automatically

v****2

Slotsmillion scam

11th Nov. 2019, at 01:43 pm CET#5
0 Likes

Nobody has liked this post so far
yes of course you can't really call it cheating but if you ask me
you ask me that is unethical behavior and höstgeradig unseriös

if i run a casino i have to be prepared for something like that !
and if something like this happens i bite the bullet and pay at least
at least a reasonable compensation...zb. 20-30€
no Deposit bonus with 15x wagering would be reasonable but a 50% deposit bonus
deposit bonus there is equal to two times fooled before

i had won 12€ and later 108€
and from the support this is also ne impudence....the most
here from the forum that have played the free spins
have only hours later written to the supprt
why the money is not in the balance to see....
and then you already knew and could have immediately clear text
could have talked: have you deposited today no then you were
for the free spins not entitled...ready

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Knochen
Elite

Slotsmillion scam

11th Nov. 2019, at 01:45 pm CET#6
1 Like

Liked this post: Avatar von Schlumpi1010 Schlumpi1010
yezzo89 wrote on 11/11/2019 at 13:30
Well of course they enrich themselves. I alone already have 171 euros, who knows how many players this affects?

But you do not have 171 euros less than before? You have not paid 171 euros and they were gone? You had 171 Euro because of a mistake by SlotsMillion and because of the same mistake they were taken away from you? This is not fraud, this is not enrichment, this is at best bad business practice

This post has been translated automatically

kersei
Top Member

Slotsmillion scam

11th Nov. 2019, at 01:49 pm CET#7
1 Like

Liked this post: Avatar von Useless4yu Useless4yu
I was after conversion at over 30 euros. Is not much, but also not little. They are simply gone since yesterday, although I was assured that they will get back to me when the technical error is fixed. They wrote me several times. They don't see any more money from me. Almost every month 2 deposits made. Never again!

This post has been translated automatically

yezzo89
Rookie

Slotsmillion scam

11th Nov. 2019, at 01:50 pm CET#8
1 Like

Liked this post: v****2
Bone wrote on 11/11/2019 at 13:45
But you don't have 171 euros less than before? You didn't Deposit 171 euros and they were gone, did you? You had these 171 euros because of an error by SlotsMillion and because of the same error they were taken away from you again? This is not fraud, this is not enrichment, this is at best bad business practice.

I have no loss, but think about what loss they would have. Instead of having to pay out tens of thousands, you talk yourself out of it with an IT error

This post has been translated automatically

v****2

Slotsmillion scam

11th Nov. 2019, at 01:52 pm CET#9
1 Like

Liked this post: Avatar von yezzo89 yezzo89
Bone wrote on 11/11/2019 at 13:45
But you don't have 171 euros less than before? You didn't Deposit 171 euros and they were gone, did you? You had these 171 euros because of an error by SlotsMillion and because of the same error they were taken away from you again? This is not fraud, this is not enrichment, this is at best bad business practice.

this is unethical behavior and highly dubious

and a marketing fiasco to boot

This post has been translated automatically

G****e

Slotsmillion scam

11th Nov. 2019, at 02:14 pm CET#10
1 Like

Liked this post: Avatar von yezzo89 yezzo89
yezzo89 wrote on 11/11/2019 1:50 PM
I don't have a loss, but think about what loss they would have. Instead of having to pay out tens of thousands, they talk themselves out of it with an IT error.

That's what it looks like and nothing else. Always these IT problems ridiculous

This post has been translated automatically

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