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Online Casinos in general: Slotsmillion livechat with support

Topic created on 31st Jul. 2018 | Page: 1 of 4 | Answers: 35 | Views: 10,900
ereno_
Hello together

I read everywhere that SlotsMillion offers Live Chat support, but I can't find it anywhere on the site? Do you know anything about it?

Thanks a lot and LG

Ereno

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Christoph
Experienced
Hello Ereno,

first of all welcome to our forum

When you are logged in to SlotsMillion, you should see a Help button on the right side of the page. If you click on it, a sidebar will open. There you can select Mail, Chat and Phone. Chat should currently be available, but only if you are logged in. Most of the time only English speaking support staff is available.

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ereno_
Unfortunately help only appears before logging in, but even then you can only write a mail.
Otherwise there is no help menu or you can only write the mail in the main menu on the right.

Can it be that currently no livechat is available?

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Christoph
Experienced
So I was able to reach someone there just now, without any problems. Here is a picture of the chat, he was a bit amused that I had no other question:

Christoph

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blizzard1986
Experienced
While we are on the subject: I have just submitted a casino review for Slotsmillions. I am interested in who is also constantly logged out or flies out of the game? That is annoying.
Verification now already 1 month in pending according to chat are preferred paying players. ie not sooner until I make a withdrawal I am verified already awesome. Otherwise, I can also reach the support and the page with the Provider and slot overview I find very well done.

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Christoph
Experienced
@ Blizzard1986: What browser do you use? I have few problems with Chrome in most games, although sometimes the server connections are very slow at peak times. I never get logged out there, unless it's because of inactivity

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stevo11984
Amateur
There is no chat function anywhere for me.
I won with bonus spins and have been waiting for the credit for 2 days.
Email support also seems to be really fast...

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stevo11984
Amateur

stevo11984 wrote on 03/03/2019 at 20:26: There is no chat function anywhere for me.
I won with bonus spins and waiting for 2 days for credit.
Email support also seems to be really fast...

the bar on the picture is not there for me...... ...

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Rantanplan
Rookie
stevo11984 wrote on 03/03/2019 at 20:26: There is no chat function anywhere for me.
I won with bonus spins and waiting for 2 days for credit.
Email support seems really fast too...

Yapp, it looks the same for me too. Winnings from FreeSpins were not credited. Gave, however, on my request, a 5 euro bonus credit.

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Tropper
Top Member
On Firefox the slots falter a bit, on chrome they run "smoother".

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