Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Slotsmillion livechat with support

Topic created on 31st Jul. 2018 | Page: 1 of 4 | Answers: 35 | Views: 11,008
ereno_
Hello together

I read everywhere that SlotsMillion offers Live Chat support, but I can't find it anywhere on the site? Do you know anything about it?

Thanks a lot and LG

Ereno

This post has been translated automatically

Christoph
Experienced
Hello Ereno,

first of all welcome to our forum

When you are logged in to SlotsMillion, you should see a Help button on the right side of the page. If you click on it, a sidebar will open. There you can select Mail, Chat and Phone. Chat should currently be available, but only if you are logged in. Most of the time only English speaking support staff is available.

This post has been translated automatically

ereno_
Unfortunately help only appears before logging in, but even then you can only write a mail.
Otherwise there is no help menu or you can only write the mail in the main menu on the right.

Can it be that currently no livechat is available?

This post has been translated automatically

Christoph
Experienced
So I was able to reach someone there just now, without any problems. Here is a picture of the chat, he was a bit amused that I had no other question:

Christoph

This post has been translated automatically

blizzard1986
Experienced
While we are on the subject: I have just submitted a casino review for Slotsmillions. I am interested in who is also constantly logged out or flies out of the game? That is annoying.
Verification now already 1 month in pending according to chat are preferred paying players. ie not sooner until I make a withdrawal I am verified already awesome. Otherwise, I can also reach the support and the page with the Provider and slot overview I find very well done.

This post has been translated automatically

Christoph
Experienced
@ Blizzard1986: What browser do you use? I have few problems with Chrome in most games, although sometimes the server connections are very slow at peak times. I never get logged out there, unless it's because of inactivity

This post has been translated automatically

stevo11984
Amateur
There is no chat function anywhere for me.
I won with bonus spins and have been waiting for the credit for 2 days.
Email support also seems to be really fast...

This post has been translated automatically

stevo11984
Amateur

stevo11984 wrote on 03/03/2019 at 20:26: There is no chat function anywhere for me.
I won with bonus spins and waiting for 2 days for credit.
Email support also seems to be really fast...

the bar on the picture is not there for me...... ...

This post has been translated automatically

Rantanplan
Rookie
stevo11984 wrote on 03/03/2019 at 20:26: There is no chat function anywhere for me.
I won with bonus spins and waiting for 2 days for credit.
Email support seems really fast too...

Yapp, it looks the same for me too. Winnings from FreeSpins were not credited. Gave, however, on my request, a 5 euro bonus credit.

This post has been translated automatically

Tropper
Top Member
On Firefox the slots falter a bit, on chrome they run "smoother".

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 09:15 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately