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Online Casinos in general: Slots Capital - Bonus cracked, experiences?

Topic created on 08th Nov. 2023 | Page: 1 of 1 | Answers: 9 | Views: 1,686
Pat1991
Top Member
Hello,

I came across Slotscapital.lv while looking for no Deposit bonuses. Instead of 10 Euro No Deposit there was only 5 Euro, according to livechat support with 60 Euro max. cashout, 10 Euro max. Bet, 40x Wager.

As luck would have it (?), I discovered a bonus buy for 10 euros in one of the somewhat unusual games, and hit a few features beforehand. The result is 85 euros. According to the support team, I managed the wager, and the max. cash is suddenly 150 euros? When I asked about licensing, the answer was "we are licensed in every country that we operate in". AskGamblers says there is no license at all. And the payout limits are also perplexing: the limit for Bitcoin is 100 euros.

Good advice is expensive now. depositing 15 euros to reach the payout limit sounds like a very good deal. What makes me suspicious is the very high win with a no deposit, the strangely "dynamic" max cashouts, the unusual games, and the fact that there doesn't seem to be a license. And the reviews on AskGamblers seem to date back ages and three days (6 years to be precise).

Does anyone have any experience with such providers? They seem to be part of a chain, at a similar store a very similar response came from Live Chat about the "license" issue.

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Kleinkariert
Expert
The site is listed on Casinomeister, I took a look at the terms and conditions:

- Maximum win from free promotions is €50, the rest is deducted when you cash out. How exactly they handle it if you Deposit €15 ... no idea, in the best case you get €65 (€50 win) paid out, in the worst case €50 (€35 win)

- Before the payout you have to verify yourself and the processing then takes a few more days

- Your deposit of €15 must be wagered once, otherwise the payout will simply not be processed

I would say that if you have a strong will, you will get the money within two weeks.

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Langhans_innen
Expert
So here https://www.slotscapital.lv/terms-and-conditions it says: 5. The maximum redemption amount that players can obtain due to winnings made from existing and previous free money promotions is $50.00 USD. Any funds left from free winnings will be immediately removed from the player account after processing the withdrawal. The person who tries to go above this limit will have the funds removed from his/her account.

If you search all the texts for the value "150", which was mentioned by the support, there are no hits.


Whether it is permissible to buy a bonus with money from a no Deposit would also be an interesting question

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Pat1991
Top Member
Hello,

thank you for your research. A quick correction to the beginning: my balance is actually not 85 euros, but "only" 80.71 euros.

That sounds like Live Support has no idea what's going on. I wonder if at least the Wager was actually cracked? Did I perhaps manage the wager and then continue to play , and that's why there's more than 60 euros?

Although these 60 euros don't even appear in the terms and conditions. This somehow reminds me a little of the story with this crypto casino where I recently got my money, even though Germans supposedly can't play with no deposits *thinking*

As for the bonus buys: According to the Live Chat (if he was right...), the max. bet was 10 euros. The bonus cost exactly 10 euros per spin. I don't see a problem here.

I have now simply chosen the stupid solution and written to support by email to find out how best to proceed. Who knows? Maybe they'll be really accommodating and tell me exactly what to do now

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Langhans_innen
Expert
Pat1991 wrote on 09.11.2023 at 01:05:

Regarding the bonus buys: According to the Live Chat (if he was right...) the max bet was 10 euros. The bonus cost exactly 10 euros per shot. I don't see a problem at this point.


The chat was right about the €10 max bet. "WHILE A BONUS IS ACTIVE, THE MAXIMUM BET ALLOWED IS $10 (or equivalent if using another currency) PER SPIN or WAGER."


in my understanding, "per spin" doesn't really work for a bonus buy But I have no idea what they mean by "or Wager". Edit: I vaguely assume that "Or Wager" means "per bet"

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Pat1991
Top Member
So, I have now initiated the Verification and asked again in the live chat.

Me: "I was a bit confused yesterday, got conflicting info about the max. cashout of my bonus."
J. from support: "Sure! Max. Cashout is 150 Euro."
Me (wanted to get to the bottom of it again): "That's very cool for a no-deposit bonus." (boldface by me)
J. from Support: "It is indeed!"

What else can I say about that? Now they've really made me curious

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Pat1991
Top Member
Incidentally, I am also shown an available no-deposit of 7 euros. And it says:
60x bonus playthrough (€420)

Unless otherwise stated, 1 credit wagered in a game counts as 1 credit towards playthrough requirements. Play at the following games and any variant is not allowed and the winnings can be considered as null and void: (blah blah blah)

You must win at least 18 times the amount of the bonus before a withdrawal is allowed.

The maximum you may withdraw is €126


You may only make a withdrawal when your balance is greater than your starting balance plus any deposits or withdrawal reversals, plus your bonus, plus the win amount of 18 times the bonus, plus any converted comp points. For example, if you have €100 in your account and you Deposit €20 and receive a €20 bonus with a 1 x bonus win requirement, you may withdraw when your balance is greater than €16

Obviously they don't think much of their own terms and conditions and have somewhat adventurous bonus conditions.

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Pat1991
Top Member
In the meantime it's already over 140 euros, so just before the max. Payout My proof of address was accepted, but unfortunately my passport was rejected. They were bitchy about the allegedly missing corners on the document.

In addition, as I had already feared, I will probably have to pay a deposit. Since Bitcoin Lightning (or whatever that shit is called) is apparently only about 10 euros, I'll probably Risk it if it comes to that.

Otherwise, I wish all the games would do as well as "Reel Crime: Coffin Up Cash" in the Bonus Buy

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Pat1991
Top Member
To withdraw my 140 euros, I first have to Deposit at least 25 USD and wager once. According to the chat, any wins I make are 100% mine, but I can only withdraw a maximum of 150 euros on my first withdrawal.

But: Only bank transfer and Bitcoin are available as withdrawal methods. Bank transfer is only possible from 195 euros, with a fee of 30 euros. If I withdraw via Bitcoin, however, I can only withdraw 100.

Everything clear?

Nevertheless: 26 euros in Litecoin have been transferred to the crypto account of this association and wagered, and the payout has been requested. Let's see if the money arrives (supposedly on Thursday) and what will be left for me in the end.

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Pat1991
Top Member
The money arrived today. Thanks to the "special rules" described above, only 100 euros (i.e. a win of just under 75 euros, as it also includes a Deposit of 25 euros) instead of 165 (bonus win + deposit).

Slotscapital was very reluctant, wanted another selfie with ID, etc. Otherwise, everything went smoothly.

On the other hand, two more no-deposits came in yesterday and today

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