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Online Casinos in general: Slotilda Live Chat?

Topic created on 07th Oct. 2021 | Page: 1 of 4 | Answers: 33 | Views: 7,314
Makbarbrother
Amateur
Hey,

listen, what's going on with the Live Chat at Slotilda...? They advertise that they are available around the clock, but already a week ago was the same game as today. If you click on support at the top of the page, you are redirected to where you can choose between call, email and live chat. But there is simply no button to click. So how the hell are you supposed to contact them?

And does anyone have any experience with the casino? Is it trustworthy, how does it work with payouts etc.? For me, it is already an unpleasant feeling to register somewhere where simply no one can be reached...

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WithoutWings
Expert
Is trustworthy but you have to be a little patient with the payout. The support is not the greatest

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MasterChiefKief
Expert
At the top right of your account name are 2 bubbles, you have to click on it.
Yes, it is definitely serious. But payouts take 3 days.

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Makbarbrother
Amateur
I am not registered there yet, can it be because of that..? With me also no speech bubbles are displayed. Only at the top of the bar support and when I click on it I am redirected to the named choices. Live Chat can not be clicked and there are also no speech bubbles.

Yes well, I can live with. I just want to avoid casinos with stalling scam, if bspw. is trying to drag out the Verification or the like.

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WithoutWings
Expert
That may be because yes. Payout definitely takes at least I know that from the first several days. Verification was fast

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Makbarbrother
Amateur
Ok well, since I can not yet reach anyone can you just answer me if I can upload the documents directly there or send in advance to an email address?
And can I still Deposit with Paysafe and then withdraw with Trustly or Bank Transfer?

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MasterChiefKief
Expert
You can upload documents here https://www.slotilda.com/document-upload

If you Deposit via PSC, you can pay out via bank transfer, at least that's what it says as a payout option. But it can be that they want to pay out on PSC. Trustly you can only use if you have deposited via Trustly.

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Makbarbrother
Amateur
Ok, thanks. Yes, some people are very unconcerned about withdrawals using a different method. However, I have already deposited in several OC's with paysafe and paid out by bank. There were never problems.

Is it possible to pay out from paysafe account to my bank account and does that cost fees? I have never done, eig thought you can not pay out on it.

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MasterChiefKief
Expert

Makbarbrother wrote on 07/10/2021 at 22:43: Ok, thanks. Yes, some of them are very unconcerned about withdrawals to a different method. However, I have already deposited in several OC's with paysafe and paid out via bank. There were never problems.

Is it possible to pay out from paysafe account to my bank account and does that cost fees? I have never done, eig thought you can not pay out on it.

Yes, it is possible, but costs fees, but I do not know how much the fee is.

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Makbarbrother
Amateur
MasterChiefKief wrote on 07/10/2021 at 22:46

Yes you can, but it costs fees, but don't know right now how much the fee is.

Ok, now I just wanted to look at my Paysafe account in this regard and the page is down, iwelche work is being done.... I hope it is still possible to activate and use a PSC. Or is this unaffected by the maintenance work?

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