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Online Casinos in general: Slot Magic & Jokerstars - Error Message Multiple Provider

Topic created on 07th Apr. 2023 | Page: 1 of 1 | Answers: 4 | Views: 3,742
XxGameBoyxX
Rookie

Slot Magic & Jokerstars - Error Message Multiple Provider

7th Apr. 2023, at 08:56 pm CEST#1
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Hello together,

i have a problem for a long time with SlotMagie and also with Jokerstars.

I Deposit money or accept a bonus offer, then I click on a game and get the error message: Oops, you are already playing at another provider.

However, I definitely don't do that.
I am also logged out of apps, etc.

I also regularly delete cookies and caches and use different browsers.

I just can't get the error message to go away.

The support is not very helpful...
Support: Log out from other game providers and clear your cache, then please wait half an hour until you log in again.

I get the answer 3 times a day.

I really don't know what to do anymore and I only have this problem with these providers.

Does anyone here maybe a solution for me?

Thank you for your help.

This post has been translated automatically

Andre
Expert

Slot Magic & Jokerstars - Error Message Multiple Provider

8th Apr. 2023, at 11:07 am CEST#2
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Moin GameBoy,

unfortunately I don't have a solution for you, but people report this problem here from time to time. This is still a teething problem, which is also associated with the LUGAS system. Here, for example, users describe similar problems.

Maybe a user has found a trick to help somehow, I don't know one yet.

This post has been translated automatically

XxGameBoyxX
Rookie

Slot Magic & Jokerstars - Error Message Multiple Provider

8th Apr. 2023, at 11:42 am CEST#3
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Thank you very much.

In the meantime I was able to fix the problem myself and it was quite tricky.

It was due to the Tipico Games app.
- It is not enough to log out of the Games account.
You have to click on Manage Tipico Accounts and log out.

(Even if you delete the app data and cache it did not work)

Very cumbersome but at least I now know what it has always been.

Greetings

This post has been translated automatically

Donnie
Elite

Slot Magic & Jokerstars - Error Message Multiple Provider

8th Apr. 2023, at 12:00 pm CEST#4
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XxGameBoyxX wrote on 08.04.2023 at 11:42: Thank you.

In the meantime I was able to fix the problem myself and it was quite tricky.

It was due to the Tipico Games app.
- It is not enough to log out of the Games account.
You have to click on Manage Tipico Accounts and log out.

(Even if you delete the app data and cache it did not work)

Very cumbersome but at least I now know what it has always been.

Greetings

Yes Tipico has somehow always to do with it, annoying it is anyway

This post has been translated automatically

Falke
Expert

Slot Magic & Jokerstars - Error Message Multiple Provider

9th Apr. 2023, at 02:58 am CEST#5
1 Like

Liked this post: Avatar von hustlehoff hustlehoff

Donnie wrote on 08/04/2023 at 12:00 PM:

Yes Tipico somehow always has to do with it, annoying it is anyway

Could almost speculate if Tipico makes it so hard on purpose so you can't play at any other sites anymore.


Most will have no idea what is going on and think that they just do not have the problem at Tipico and then continue to play there.

You should almost inform the authorities so that they take a closer look.

This post has been translated automatically

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