Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: simsinos staxino does not pay out

Topic created on 26th Sep. 2024 | Page: 1 of 2 | Answers: 16 | Views: 1,763
bonushunter97
Amateur

simsinos staxino does not pay out

26th Sep. 2024, at 07:38 pm CEST#1
0 Likes

Nobody has liked this post so far
hello!

we all love the wager-free Bonuses from you, but i've had an outstanding payout with both of them for 3 months now, despite previous payouts. is this still the case with anyone else?

This post has been translated automatically

denyo123
Experienced

simsinos staxino does not pay out

26th Sep. 2024, at 07:47 pm CEST#2
0 Likes

Nobody has liked this post so far
At most 3 days for me. There must be something still open with the verification. Maybe ask support what the problem is?

This post has been translated automatically

danny005
Elite

simsinos staxino does not pay out

26th Sep. 2024, at 10:20 pm CEST#3
0 Likes

Nobody has liked this post so far

bonushunter97 wrote on 26.09.2024 at 19:38: hello!

we all love the wager-free Bonuses from you, but i have had an outstanding payout on both for 3 months now despite previous payouts. is this still the case with anyone else?

Wow, 3 months is quite an announcement. I've also had a 4-digit amount outstanding for a few days, but the previous payouts didn't take a day. But the payout amount wasn't that high either.

This post has been translated automatically

bonushunter97
Amateur

simsinos staxino does not pay out

27th Sep. 2024, at 03:29 pm CEST#4
0 Likes

Nobody has liked this post so far
no is all done with Verification according to you!

i'm thinking about reducing the payout amount?


danny005 wrote on 26.09.2024 at 22:20:

Wow, 3 months is an announcement. I also have a 4-digit amount open for a few days, with the previous payouts it usually didn't take a day. But the payout amount wasn't that high either.

have you received the money in the meantime?

This post has been translated automatically

danny005
Elite

simsinos staxino does not pay out

2nd Oct. 2024, at 02:49 pm CEST#5
0 Likes

Nobody has liked this post so far

bonushunter97 wrote on 27.09.2024 at 15:29: no is all done with Verification according to you!

i'm thinking about reducing the payout amount?



have you received the money in the meantime?


Yes, fortunately the money has arrived. I don't know whether my inquiry in the chat accelerated it, but the money was on Mifinity the next day.

This post has been translated automatically

bonushunter97
Amateur

simsinos staxino does not pay out

3rd Oct. 2024, at 10:24 am CEST#6
0 Likes

Nobody has liked this post so far
at simsinos or staxino?

This post has been translated automatically

Max1989
Amateur

simsinos staxino does not pay out

3rd Oct. 2024, at 11:57 am CEST#7
0 Likes

Nobody has liked this post so far
At staxino I took Welcome bonus for depositor first and second I got 300 free spins with no wagering requirement.
For first depositor there's 125 free spins should be 0.20 euro per round worth 25 euro

I contacted extra Live Chat before depositing what bet the free spins are worth
The answer was as follows
With us the free spins are 0.20 Euro

I got 125 free spins as promised bet 0.01 euro per spin
Free spins value 1.25 Euro 💶

Of course I contacted support several times and they sent my case to the responsible department two weeks later no answer

I have taken second welcome bonus
175 free spins on second depositor
Again 0.01 Euro bet

a mistake ? Mistake or a strategy?


i thought I still have chance with free play I open game 1 cent bet ridiculous and serious 😁

This post has been translated automatically

Hanshanshans
Elite

simsinos staxino does not pay out

3rd Oct. 2024, at 12:17 pm CEST#8
0 Likes

Nobody has liked this post so far

danny005 wrote on 02.10.2024 at 14:49:Yes, luckily the money arrived. I don't know if my request in the chat accelerated it, but the next day the money was on Mifinity.

bonushunter97 wrote on 03.10.2024 at 10:24 am: at simsinos or staxino?

If you mean Staxino, I would "sign".

Had a payout there a few days ago or had to verify myself. Everything took a while. I contacted support twice, but after that it always went pretty quickly. So it's possible that support was able to speed things up.

This post has been translated automatically

JonasBrrt
Experienced

simsinos staxino does not pay out

3rd Oct. 2024, at 03:34 pm CEST#9
0 Likes

Nobody has liked this post so far
I was exactly at this point, the support said they would forward it and there was no answer. Then after a week I wrote to support again and asked what happened to the free spins from the Welcome bonus and that you wanted to take care of it.
I also wrote that a colleague of mine had received the free spins in another game. A few minutes later I had the 120 free spins in big bass Bonanza. I would try again if I were you 😉
But maybe it's also down to which employee you've just caught in the chat

This post has been translated automatically

danny005
Elite

simsinos staxino does not pay out

6th Oct. 2024, at 04:31 pm CEST#10
0 Likes

Nobody has liked this post so far
I now have a different problem with Staxino. Deposited via crypto and after a good win paid out again via Coinspaid USDTT, which has worked in the past. Received an email 2 days ago that the payout has been processed, normally the money is on the wallet immediately. This time nothing has arrived and the wallet address and the blockchain type is also 100% correct, as always screenshot taken beforehand. Live Chat is not very helpful, should wait 5 days. Email was not answered either. Who has ever had a problem with crypto payout there?

This post has been translated automatically

Malganes
Top Member

simsinos staxino does not pay out

6th Oct. 2024, at 09:36 pm CEST#11
0 Likes

Nobody has liked this post so far

danny005 wrote on 06.10.2024 at 16:31: I now have a different problem with Staxino. Deposited via crypto and after a good win paid out again via Coinspaid USDTT, which has worked in the past. Received an email 2 days ago that the payout has been processed, normally the money is on the wallet immediately. This time nothing has arrived and the wallet address and the blockchain type is also 100% correct, as always screenshot taken beforehand. Live Chat is not very helpful, should wait 5 days. Email was not answered either. Who has ever had a problem with crypto payout there?

I can reassure you, the money will arrive. I also received an email that the payout had been processed. That was on a Friday and therefore a weekend. My payout was also via Coinspaid. In my experience, Coinspaid doesn't work at weekends. So the money will reach you tomorrow or the day after tomorrow at the latest.

This post has been translated automatically

danny005
Elite

simsinos staxino does not pay out

6th Oct. 2024, at 10:44 pm CEST#12
0 Likes

Nobody has liked this post so far

Malganes wrote on 06.10.2024 at 21:36:

I can reassure you, the money will arrive. I also received an email that the payout had been processed. That was on a Friday and therefore a weekend. My payout was also via Coinspaid. In my experience, Coinspaid doesn't work at weekends. So the money will reach you tomorrow or the day after tomorrow at the latest.

Hmm, that surprises me. Coinspaid provides a payment API that is used by the merchant. This should actually work automatically 24/7 without anyone having to press a button after the payout has been released.


Was this also the case for you at Staxino or another casino from this group?

This post has been translated automatically

Malganes
Top Member

simsinos staxino does not pay out

6th Oct. 2024, at 11:00 pm CEST#13
0 Likes

Nobody has liked this post so far

danny005 wrote on 06.10.2024 at 22:44

Hmm, that surprises me. Coinspaid provides a payment API that is used by the merchant. This should actually work automatically 24/7 without anyone having to press a button after the payout has been released.


Was this also the case for you at Staxino or another casino from this group?

In this case, it is also Staxino for me. But I had the same thing at another casino in this group. There, too, my LTC withdrawal was instructed via Coinspaid after the WE.

This post has been translated automatically

Malganes
Top Member

simsinos staxino does not pay out

7th Oct. 2024, at 10:44 pm CEST#14
0 Likes

Nobody has liked this post so far

danny005 wrote on 06.10.2024 at 16:31: I now have a different problem with Staxino. Deposited via crypto and after a good win paid out again via Coinspaid USDTT, which has worked in the past. Received an email 2 days ago that the payout has been processed, normally the money is on the wallet immediately. This time nothing has arrived and the wallet address and the blockchain type is also 100% correct, as always screenshot taken beforehand. Live Chat is not very helpful, should wait 5 days. Email was not answered either. Who has ever had a problem with crypto payout there?

Did your payout via Coinspaid also arrive on your wallet today? It arrived on my wallet this morning at 05:45. There was no email about it. I only discovered it when I called up my wallet. So this is further confirmation that nothing happens at Coinspaid during the week.

This post has been translated automatically

danny005
Elite

simsinos staxino does not pay out

7th Oct. 2024, at 11:34 pm CEST#15
1 Like

Liked this post: Avatar von Malganes Malganes

Malganes wrote on 07.10.2024 at 22:44:

Did your payout via Coinspaid also arrive on your wallet today? It arrived on my wallet this morning at 05:45. There was no email about it. I only discovered it when I called up my wallet. So this is further confirmation that nothing happens at Coinspaid during the week.

Yes, it was on my wallet this morning too.

This post has been translated automatically

Hot Topics22nd Dec. 2024 at 11:47 am CET

Gossip
0
Offline Casinos
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately