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Online Casinos in general: simsinos staxino does not pay out

Topic created on 26th Sep. 2024 | Page: 1 of 2 | Answers: 15 | Views: 1,399
bonushunter97
Amateur

simsinos staxino does not pay out

26th Sep. 2024, at 07:38 pm CEST#1
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hello!

we all love the wager-free Bonuses from you, but i've had an outstanding payout with both of them for 3 months now, despite previous payouts. is this still the case with anyone else?

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denyo123
Experienced

simsinos staxino does not pay out

26th Sep. 2024, at 07:47 pm CEST#2
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At most 3 days for me. There must be something still open with the verification. Maybe ask support what the problem is?

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danny005
Elite

simsinos staxino does not pay out

26th Sep. 2024, at 10:20 pm CEST#3
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bonushunter97 wrote on 26.09.2024 at 19:38: hello!

we all love the wager-free Bonuses from you, but i have had an outstanding payout on both for 3 months now despite previous payouts. is this still the case with anyone else?

Wow, 3 months is quite an announcement. I've also had a 4-digit amount outstanding for a few days, but the previous payouts didn't take a day. But the payout amount wasn't that high either.

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bonushunter97
Amateur

simsinos staxino does not pay out

27th Sep. 2024, at 03:29 pm CEST#4
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no is all done with Verification according to you!

i'm thinking about reducing the payout amount?


danny005 wrote on 26.09.2024 at 22:20:

Wow, 3 months is an announcement. I also have a 4-digit amount open for a few days, with the previous payouts it usually didn't take a day. But the payout amount wasn't that high either.

have you received the money in the meantime?

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danny005
Elite

simsinos staxino does not pay out

2nd Oct. 2024, at 02:49 pm CEST#5
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bonushunter97 wrote on 27.09.2024 at 15:29: no is all done with Verification according to you!

i'm thinking about reducing the payout amount?



have you received the money in the meantime?


Yes, fortunately the money has arrived. I don't know whether my inquiry in the chat accelerated it, but the money was on Mifinity the next day.

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bonushunter97
Amateur

simsinos staxino does not pay out

3rd Oct. 2024, at 10:24 am CEST#6
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at simsinos or staxino?

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Max1989
Amateur

simsinos staxino does not pay out

3rd Oct. 2024, at 11:57 am CEST#7
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At staxino I took Welcome bonus for depositor first and second I got 300 free spins with no wagering requirement.
For first depositor there's 125 free spins should be 0.20 euro per round worth 25 euro

I contacted extra Live Chat before depositing what bet the free spins are worth
The answer was as follows
With us the free spins are 0.20 Euro

I got 125 free spins as promised bet 0.01 euro per spin
Free spins value 1.25 Euro 💶

Of course I contacted support several times and they sent my case to the responsible department two weeks later no answer

I have taken second welcome bonus
175 free spins on second depositor
Again 0.01 Euro bet

a mistake ? Mistake or a strategy?


i thought I still have chance with free play I open game 1 cent bet ridiculous and serious 😁

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Hanshanshans
Elite

simsinos staxino does not pay out

3rd Oct. 2024, at 12:17 pm CEST#8
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danny005 wrote on 02.10.2024 at 14:49:Yes, luckily the money arrived. I don't know if my request in the chat accelerated it, but the next day the money was on Mifinity.

bonushunter97 wrote on 03.10.2024 at 10:24 am: at simsinos or staxino?

If you mean Staxino, I would "sign".

Had a payout there a few days ago or had to verify myself. Everything took a while. I contacted support twice, but after that it always went pretty quickly. So it's possible that support was able to speed things up.

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JonasBrrt
Experienced

simsinos staxino does not pay out

3rd Oct. 2024, at 03:34 pm CEST#9
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I was exactly at this point, the support said they would forward it and there was no answer. Then after a week I wrote to support again and asked what happened to the free spins from the Welcome bonus and that you wanted to take care of it.
I also wrote that a colleague of mine had received the free spins in another game. A few minutes later I had the 120 free spins in big bass Bonanza. I would try again if I were you 😉
But maybe it's also down to which employee you've just caught in the chat

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danny005
Elite

simsinos staxino does not pay out

6th Oct. 2024, at 04:31 pm CEST#10
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I now have a different problem with Staxino. Deposited via crypto and after a good win paid out again via Coinspaid USDTT, which has worked in the past. Received an email 2 days ago that the payout has been processed, normally the money is on the wallet immediately. This time nothing has arrived and the wallet address and the blockchain type is also 100% correct, as always screenshot taken beforehand. Live Chat is not very helpful, should wait 5 days. Email was not answered either. Who has ever had a problem with crypto payout there?

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Malganes
Top Member

simsinos staxino does not pay out

6th Oct. 2024, at 09:36 pm CEST#11
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danny005 wrote on 06.10.2024 at 16:31: I now have a different problem with Staxino. Deposited via crypto and after a good win paid out again via Coinspaid USDTT, which has worked in the past. Received an email 2 days ago that the payout has been processed, normally the money is on the wallet immediately. This time nothing has arrived and the wallet address and the blockchain type is also 100% correct, as always screenshot taken beforehand. Live Chat is not very helpful, should wait 5 days. Email was not answered either. Who has ever had a problem with crypto payout there?

I can reassure you, the money will arrive. I also received an email that the payout had been processed. That was on a Friday and therefore a weekend. My payout was also via Coinspaid. In my experience, Coinspaid doesn't work at weekends. So the money will reach you tomorrow or the day after tomorrow at the latest.

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danny005
Elite

simsinos staxino does not pay out

6th Oct. 2024, at 10:44 pm CEST#12
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Malganes wrote on 06.10.2024 at 21:36:

I can reassure you, the money will arrive. I also received an email that the payout had been processed. That was on a Friday and therefore a weekend. My payout was also via Coinspaid. In my experience, Coinspaid doesn't work at weekends. So the money will reach you tomorrow or the day after tomorrow at the latest.

Hmm, that surprises me. Coinspaid provides a payment API that is used by the merchant. This should actually work automatically 24/7 without anyone having to press a button after the payout has been released.


Was this also the case for you at Staxino or another casino from this group?

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Malganes
Top Member

simsinos staxino does not pay out

6th Oct. 2024, at 11:00 pm CEST#13
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danny005 wrote on 06.10.2024 at 22:44

Hmm, that surprises me. Coinspaid provides a payment API that is used by the merchant. This should actually work automatically 24/7 without anyone having to press a button after the payout has been released.


Was this also the case for you at Staxino or another casino from this group?

In this case, it is also Staxino for me. But I had the same thing at another casino in this group. There, too, my LTC withdrawal was instructed via Coinspaid after the WE.

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Malganes
Top Member

simsinos staxino does not pay out

7th Oct. 2024, at 10:44 pm CEST#14
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danny005 wrote on 06.10.2024 at 16:31: I now have a different problem with Staxino. Deposited via crypto and after a good win paid out again via Coinspaid USDTT, which has worked in the past. Received an email 2 days ago that the payout has been processed, normally the money is on the wallet immediately. This time nothing has arrived and the wallet address and the blockchain type is also 100% correct, as always screenshot taken beforehand. Live Chat is not very helpful, should wait 5 days. Email was not answered either. Who has ever had a problem with crypto payout there?

Did your payout via Coinspaid also arrive on your wallet today? It arrived on my wallet this morning at 05:45. There was no email about it. I only discovered it when I called up my wallet. So this is further confirmation that nothing happens at Coinspaid during the week.

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danny005
Elite

simsinos staxino does not pay out

7th Oct. 2024, at 11:34 pm CEST#15
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Liked this post: Avatar von Malganes Malganes

Malganes wrote on 07.10.2024 at 22:44:

Did your payout via Coinspaid also arrive on your wallet today? It arrived on my wallet this morning at 05:45. There was no email about it. I only discovered it when I called up my wallet. So this is further confirmation that nothing happens at Coinspaid during the week.

Yes, it was on my wallet this morning too.

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