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Online Casinos in general: Self locks in casinos and follow.

Topic created on 20th Mar. 2021 | Page: 1 of 3 | Answers: 20 | Views: 6,264
Xardas
Amateur
Hello all,

i would be interested in how it looks like if you e.g. in a casino with Mga license blocked because of Gambling addiction and in another casino of this group then makes a win whether this is then still paid out if you have won it regularly?
With all the casinos and where you block everything has I think with the years also no overview more, and do not even know in part whether one indicated gambling addiction as a reason or simply so blocked.
I would be interested in your experience with it times it is in this case the group to which SimpleCasino also belongs.
Thanks and greetings

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peterm
Rookie
If you have given Gambling addiction as the reason for the lock .... adios monetos 100%

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Falko
Icon
If you are blocked from the casino due to Gambling addiction, this block also applies to partner casinos operated by the same company. In the best case, a comparison is made with the company's own gambling addiction Blacklist when registering, in the worst case when paying out. Wins are often not paid out when banned players register and play at a company's partner casino. Casinos must return losses or refuse payouts and return deposits if there was knowledge of a gambling addiction prior to gambling. As a result, there may then be problems with the payment of wins.

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Falko
Icon
Falko wrote on 20.03.2021 at 18:46: If you are blocked at the casino for Gambling addiction, this block also applies to partner casinos operated by the same company. In the best case, a comparison with the company's own gambling addiction blocking list is carried out during registration, in the worst case during payout. Wins are often not paid out when banned players register and play at a company's partner casino. Casinos must return losses or refuse payouts and return deposits if there was knowledge of a gambling addiction prior to gambling. As a result, there may then be problems with the payment of wins.

Found in this Gamblejoe article > http://www.gamblejoe.com/news/nutzen-von-spielerschutzmassnahmen-und-limits-casinos/

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Xardas
Amateur
peterm wrote on 20.03.2021 at 18:44: If you have Gambling addiction as the reason for the lock hasst .... adios monetos 100%

If I'm honest I don't even know that anymore 😃 Wanted to look into the account earlier and there it was closed, supposedly they will get back to you by mail.
Am times very curious, and I would not have made from 100 euros 15 times, but it gambled away or 1500 paid would have crowed no rooster after it, and it would be called again why do you pay in there you're own fault.

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Xardas
Amateur
Falko wrote on 20/03/2021 at 18:51
Found in this Gamblejoe article > http://www.gamblejoe.com/news/nutzen-von-spielerschutzmassnahmen-und-limits-casinos/

Thanks Falko,

by the way, I had a case even once the other way around, I had myself expressly blocked in a casino because of Gambling addiction and could play there again after a cooling off period of 7 days, I then reported this to the MGA and believe it or not, the casino got right and did not have to refund me the losses.

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Xardas
Amateur
Hello,

We would like to inform you that your account has been closed permanently. There seems to have been a technical issue and you were able to create an account with us. Since you are not allowed to play on the site due to previous closure, we have cancelled your withdrawal and will be refunding your deposits shortly. You should be receiving this refund back in 1-3 bank days.


If you have any questions, you can reply to this email and we will help you further.


Kind regards,


Casino Heroes support


I have never been registered at this casino.

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Xardas
Amateur
Well long story short, they have had a technical error I would not have been allowed to open an account on Casinoheroes.com had no account there before, I would have deposited 5000 euros and lost and not 1500 brought to the payout would have never noticed the technical error.
I am now so tired of it all, if they rip us off then either by such things or games that give nothing more and if so they find a reason not to pay.

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Hidaruma
Top Member
Xardas wrote on 20.03.2021 at 19:19 clock: Well long story short, they have had a technical error I would not be allowed to open an account on Casinoheroes.com had no account there before, I would have deposited 5000 euros and lost and not 1500 brought to the payout would have never noticed the technical error.
I am now so tired of it all, if they rip us off then either by such things or games that give nothing more and if so they find a reason not to pay.

Didn't you want to stop gambling months ago? I think I read something like that.
I think that the casino behaves reasonably here. Mistakes can happen. You will get your Deposit back. All good.

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Xardas
Amateur
Hidaruma wrote on 20/03/2021 at 19:32
Didn't you want to stop gambling months ago? I think I read something like that.
I think the casino is behaving reasonably here. Mistakes can happen. You get your Deposit back after all. All good.

Just funny that the mistakes always happen when we win, yes after clearly I wanted that it has become significantly less but completely I still do not get away but such things also help.

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