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Online Casinos in general: Self-exclusion effects on casino group.

Topic created on 09th Jan. 2021 | Page: 1 of 1 | Answers: 9 | Views: 2,267
Goeki72
Experienced

Self-exclusion effects on casino group.

9th Jan. 2021, at 08:56 pm CET#1
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Hello,

i have locked myself out of slotv.
Today I noticed that Mr Bit belongs to the same group.

Played there and also cashed out.
How is it legally can they legally keep my win. Or do some casinos of this group have 150% welcome Bonuses and interesting tournaments......





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wettibernd
Expert

Self-exclusion effects on casino group.

9th Jan. 2021, at 10:03 pm CET#2
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It is usually in the terms and conditions when a block refers to the entire group. Just read up on it.

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Goeki72
Experienced

Self-exclusion effects on casino group.

9th Jan. 2021, at 10:55 pm CET#3
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wettibernd wrote on 09.01.2021 at 22:03: Is usually in the terms and conditions when a lock refers to the entire group. Just read up on it.

Lol I asked in chat.
If it was not because of Gambling addiction then everything is OK.
In fact, it was because of a not given bonus offer.
Did not know that a few providers share the market.

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Olli_Eule
Elite

Self-exclusion effects on casino group.

10th Jan. 2021, at 01:49 am CET#4
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i also closed an account once. But then they blocked me from all their casinos.
And also told me that it then applies to all of the group.
Just for your information!!!

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Ideclarewar
Visitor

Self-exclusion effects on casino group.

10th Jan. 2021, at 03:22 pm CET#5
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Where can I actually see which casino is connected to others? Have times in the Abg's looked but nothing further found

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Hidaruma
Top Member

Self-exclusion effects on casino group.

10th Jan. 2021, at 03:37 pm CET#6
1 Like

Liked this post: Avatar von Ideclarewar Ideclarewar

Ideclarewar wrote on 10.01.2021 at 15:22: Where can I actually see which casino is related to others? I looked in the Abg's but found nothing else.

at the bottom is always which company maintains the casino.

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x****Y

Self-exclusion effects on casino group.

10th Jan. 2021, at 05:05 pm CET#7
1 Like

Liked this post: Avatar von Ideclarewar Ideclarewar
Ideclarewar wrote on 10.01.2021 at 15:22: Where can I actually see which casino is related to others? I looked in the Abg's but found nothing else.

click on the MGA logo

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merkben

Self-exclusion effects on casino group.

10th Jan. 2021, at 08:27 pm CET#8
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Does anyone know how it looks legally? I had my account blocked at Mr Bit with the reason Gambling addiction and just now after ages at slotv made a new account. There a total of 500 € deposited without any problems and 400 € finally paid out. Shortly after the payout, my account was blocked without comment due to my block because of gambling addiction at Mr Bet and because that is the same group with the argument that they have a duty of care. Of course they still keep the 500€, but they refuse to pay out the 400€, even though the payout was instructed before the account was blocked. What is the legal situation? Do I have a chance to get the 400€, or even the money that was paid in? Somehow no one understands me there and answer does not really come.... Am really in despair, maybe someone has a clue about it?

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FrankandMrBitCasinoRep

Self-exclusion effects on casino group.

11th Jan. 2021, at 04:18 pm CET#9
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Hello!

Please tell me by private message your registered email address so that we can review your situation again and give an accurate answer. Thank you in advance

Yours sincerely,
Mr Bit

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Ideclarewar
Visitor

Self-exclusion effects on casino group.

12th Jan. 2021, at 10:13 am CET#10
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FrankandMrBitCasinoRep wrote on 11/01/2021 at 16:18: Hello!

Please provide me with your registered email address via private message so we can review your situation and provide an accurate response. Thank you very much in advance

Yours sincerely,
Mr Bit

With me, they also wanted to contact me more than 1 week ago because my Deposit limit did not work due to a technical error (as was confirmed to me). Now I am waiting for my over the limit deposited Euros! It does purely garnix.

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