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Online Casinos in general: Savings bank credit account canceled!!! Your opinion!!!

Topic created on 05th May. 2021 | Page: 1 of 7 | Answers: 64 | Views: 11,191
Labelle
Rookie

Savings bank credit account canceled!!! Your opinion!!!

5th May. 2021, at 09:48 am CEST#1
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Hello people,

In April, I received a letter from Sparkasse telling me to contact my customer service representative about my checking account.
She wanted to know what all the Trustly transfers were about. I explained to her that these were wins and losses from online casinos
from online casinos. She told me she would check with her supervisor. After clarification, she called me to let me keep my account
my account if I tell her the names of the casinos, because the bank wants to make a comparison on seriousness and legality (EU licenses)
it was all right for me and it was even made an internal note of the savings bank, that the case is clarified
is. Now in May I won €5.000.- and my account was closed. The savings bank has booked the money to an internal account
i could see in the online banking that this amount was displayed as a debit (red).
Yesterday I called the bank and the man on the hotline said he could also see that an entry was made by my bank advisor
was deposited and it is probably a misunderstanding in communication. He said that the Complience Department was not informed
nevertheless, my account is closed, I could cry!!! Apparently knows here A of B nix!!!
Anyway, I then called the bank manager, he is not in the subject, but will call me back today, so he promised.
So if my bank consultant has made an internal note that everything is good, why is now my account closed?
The can not decide so and then again differently.Hope only that it is really only a communication error
concerns.

What is your opinion on this or advice???

P.S: I have explained to the bank director, that the casinos have a Eu-Lizens and German players legal certainty!
Eu law takes precedence over national law, right? I also pointed him to the new gambling contract.

It can not be, that the bank in this day and age so proceeded, that is also no solution, if mann hundreds of
of accounts because you play in the online casino for his money....

Thank you for your attention!

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B****3

Savings bank credit account canceled!!! Your opinion!!!

5th May. 2021, at 09:54 am CEST#2
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Liked this post: Avatar von Labelle Labelle
There are quite a few examples of this, find a new account, use an e Wallet and all is well .

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Anonym

Savings bank credit account canceled!!! Your opinion!!!

5th May. 2021, at 09:58 am CEST#3
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Liked this post: Avatar von Labelle Labelle
Moin,

it is not always the case that EU law takes precedence over national law, and especially in the area of Online Casinos there are very different opinions. However, the prevailing doctrine at the moment is that EU freedom of competition does not break the (still existing) gambling ban in Germany

About your account:

In principle, a current account can be terminated by either party at any time - without giving reasons - although banks generally do not terminate without notice (although they can).

So legally you are on the worse side and will probably have to open an account with another bank. The savings bank could be accommodating and continue the account, but since it is a credit-based account (without overdraft facility) I think that it also looks rather poor, because the savings bank does not earn enough from you and pays on your account.

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Labelle
Rookie

Savings bank credit account canceled!!! Your opinion!!!

5th May. 2021, at 10:10 am CEST#4
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Blubbo33 wrote on 05.05.2021 at 09:54: There are quite a few examples of this, find a new account, use an e Wallet and all is well .

Good morning,

and such an e-wallet,can the banks also track anything there????

Thank you!

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Labelle
Rookie

Savings bank credit account canceled!!! Your opinion!!!

5th May. 2021, at 10:14 am CEST#5
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Antiheld1335 wrote on 05/05/2021 at 09:58: Moin,

well, that EU law takes precedence over national law is not always so, and especially in the field of Online Casinos there are very different views. The prevailing doctrine is currently that the EU freedom of competition does not break the (still existing) gambling ban in Germany

About your account:

In principle, a current account can be terminated by either party at any time - without giving reasons - although banks generally do not terminate without notice (although they can).

So legally you are on the worse side and will probably have to open an account with another bank. The savings bank could be accommodating and continue the account, but since it is a credit-based account (without overdraft facility) I think that it also looks rather poor, because the savings bank does not earn enough from you and pays on your account.

I have noticed that there are now banks that take extra fees, knowingly that you gamble online. Do you know a bank that does not terminate the account?

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Labelle
Rookie

Savings bank credit account canceled!!! Your opinion!!!

5th May. 2021, at 10:22 am CEST#6
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Do you think it would help if I went to the ombudsman?

This post has been translated automatically

Sarkasto
Expert

Savings bank credit account canceled!!! Your opinion!!!

5th May. 2021, at 10:43 am CEST#7
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Labelle wrote on 05/05/2021 at 10:22 am: Do you think it will help if I contact the ombudsman????

Who is that supposed to be?

To the first post: my opinion is that in any (10+ employees) company in any industry A doesn't have a clue about what B is saying. That's why I personally stopped relying on individual statements. Iwer will always come and trample your good faith and throw your worldview out the window. 🤣

Just find a new bank and get an eWallet and do everything through it. Or just don't activate online banking, then you'll have much less traffic on your account. ✌️

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upola
Legend

Savings bank credit account canceled!!! Your opinion!!!

5th May. 2021, at 10:57 am CEST#8
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Labelle wrote 05/05/2021 at 10:10 AM
Good morning,

and such an e-wallet,can the banks track anything there too????

Thanks!

The e-wallet also offers you a credit card.
With it you can withdraw your money at the ATM from your e-wallet.
Costs a few euros fees, but you are on the safe side.

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Labelle
Rookie

Savings bank credit account canceled!!! Your opinion!!!

5th May. 2021, at 11:01 am CEST#9
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Sarcasto wrote 05/05/2021 at 10:43 AM
Who is this supposed to be?

To the first post: my opinion is that in any (10+ employees) company in any industry A has no clue about what B is saying. That's why I personally stopped relying on individual statements. Iwer will always come and trample your good faith and throw your worldview out the window. 🤣

Just find a new bank and get an eWallet and do everything through it. Or just don't activate online banking, then you'll have much less traffic on your account. ✌️

Thanks for making me laugh just now, that helps

So with the e-wallet, if a big win comes and I transfer the money to my bank account, then no one wonders why suddenly €5000 or €10,000 are on it? Have now really scared!

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Labelle
Rookie

Savings bank credit account canceled!!! Your opinion!!!

5th May. 2021, at 11:02 am CEST#10
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Wow in a short time 97 views of my post....I am not alone

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