Salary account (bank) and payment account different. Possible problems?

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Bela2779

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Forum posts: 41 Member since: 18.08.2022

Salary account (bank) and payment account different. Possible problems?

19th Aug. 2022, at 10:31 pm CEST#11

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gamble1 wrote on 08/19/2022 at 9:58 pm

So they can turn you no rope they can only dictate you only one account that runs on your name to take the Deposit where you but privately send money back and forth is the shit on the well said in German

So I see that also. Unfortunately, you often read with which stalling tactics or reasons the OC's come to not have to pay out. With my salary statement, they even wrote that it was not enough. In relation to the payouts I have made (i.e. gambling winnings) my salary would be too low? Please what? 😅

As mentioned before, I have had address and ID check behind me for weeks, salary statement they have also received. Today I sent them bank statements plus an explanation. Let's see where this ends up

I hope that they will finally verify and pay me.

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Bela2779

Topic Creator

Forum posts: 41 Member since: 18.08.2022

Salary account (bank) and payment account different. Possible problems?

19th Aug. 2022, at 10:34 pm CEST#12

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Eddie wrote on 19.08.2022 at 21:21: Is no longer really nice to play in the casino, the whole procedure with the verify, SoW, that's just laughable.Since the casino people who never have knowledge of money laundering and Player protection judge who what may and who not.And then there is also that they require documents that you can not submit.Eternal discussions, always the same talk, umpteen times the same documents upload.Since you have to say there is the player protection, because you have no more bock on the garbage and best close his account.😂

I agree with you

It is infinitely annoying this rumgetue.

My only positive outlook is that you read increased processing times from the Gammix group, but otherwise rather small things that were also solved. Especially from Rant or Vegadream.

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Rookie

Bela2779

Topic Creator

Forum posts: 41 Member since: 18.08.2022

Salary account (bank) and payment account different. Possible problems?

21st Aug. 2022, at 03:05 pm CEST#13

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Hello all,

as I already suspected, they are now looking for any points to drag out the payouts or not make them at all.

I would now need some serious advice or tips on how to act.

Yesterday they wanted another account statement, which I sent them and today came a new mail, with the request for a copy of my wife's ID, a statement from my wife that this is correct with the 4 account model and another account statement of my salary account 🤬

I will gladly send them the statement from my salary account as well, but I don't understand why I need to provide a copy of my wife's ID plus a statement from her.

They don't care how I manage my accounts. I am registered with them and I have to verify myself, not my wife.
They also have a copy of my ID, my proof of address, my bank statements, a written statement plus I would also send them a statement from my salary account
All cashflow transactions are provable and verifiable and are available to them. This should be sufficient.
Why should I verify my wife to them now? I don't see why.

How should I proceed now? Write to them in a friendly but clear and concise manner as above?
Should I directly submit a complaint or no idea, can help me here vllt someone? Example Caro? I have often read that she has some contacts and can often help.

I really do not know how to proceed
It's about a 5 digit sum, gammix group...verification process runs through vegadream, wins are on rant.
According to Rant livechat, the Verification is valid for the entire gammix group, which makes it irrelevant whether the verification runs through vegadream or rant.

Thanks for your tips

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Amateur

Eddie

Forum posts: 178 Member since: 18.04.2021

Salary account (bank) and payment account different. Possible problems?

21st Aug. 2022, at 05:34 pm CEST#14

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Liked this post: hustlehoff

In the end, you have to play the games with, the casinos have got from the yet so serious MGA the power in the hands, the players with meaningless documents query, to nerves to the blood.Here belongs stop offered by an independent authority.It would have to be queried at the first registration and not at payouts, everything else is hypocritical.They do not, because then most would not register.It's just all about money and nothing else. The money laundering and Player protection garbage is only pretended there.it will be you in the end nothing left but to send the documents.

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Rookie

Bela2779

Topic Creator

Forum posts: 41 Member since: 18.08.2022

Salary account (bank) and payment account different. Possible problems?

21st Aug. 2022, at 06:48 pm CEST#15

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Eddie wrote on 21.08.2022 at 17:34 clock: In the end, you have to play the games with, the casinos have got from the yet so serious MGA the power in the hands, the players with meaningless documents query, to nerves to the blood.Here is a stop offered by an independent authority.It would have to be queried at the first registration and not at payouts, everything else is hypocritical.They do not, because then most would not register.It's just only about the money and nothing else. The money laundering and Player protection garbage is only pretended there.It will leave you in the end nothing but to send the documents.

Thanks for your answer,

you're not wrong, but I think you should also defend yourself a little.

As I said, of course, in a polite way.

If you accept everything like that, then nothing will ever change 🥲

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Amateur

Eddie

Forum posts: 178 Member since: 18.04.2021

Salary account (bank) and payment account different. Possible problems?

21st Aug. 2022, at 08:43 pm CEST#16

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This can only be achieved by a Deposit strike thousands of players.Then maybe a rethink could take place.Den as I said it's all about the money.But as long as all brav deposit,'s will always be such problems.Mal apart from that will change in the next year a lot of what the casinos without a German license is concerned.Wenn then times the licenses are awarded, it would make no sense if you could still play in the unregulated without problems.

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Rookie

Bela2779

Topic Creator

Forum posts: 41 Member since: 18.08.2022

Salary account (bank) and payment account different. Possible problems?

21st Aug. 2022, at 09:51 pm CEST#17

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Eddie wrote on 21.08.2022 at 20:43: That can only be achieved by a Deposit strike thousands of players.Then maybe a rethink could take place.Den as I said it's all about the money.But as long as all brav deposit,'s will always be such problems.Times apart from that will change in the next year what the casinos without a German license is concerned.If then times the licenses are awarded, it would make no sense if you could still play in the unregulated without problems.

Yes that's true again, it will probably not change anything

I believe that next year it will also change nothing, because there is always a way to still come to the sites, bsp. with vpn, etc.

This is a bottomless pit....

I have now sent them a statement of my salary account and a text to the fact that they have everything from a-z and I do not understand what is now supposed to with the ID.
I have politely asked for the final verification. Let's see what comes.

Can you tell me vllt how I can contact Caro (or jmnd who could help) here, if it is nothing? Am still pretty new here

Thanks

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Amateur

Eddie

Forum posts: 178 Member since: 18.04.2021

Salary account (bank) and payment account different. Possible problems?

21st Aug. 2022, at 10:07 pm CEST#18

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The best way is to use the Communicator, click on your profile in the upper right corner and then Communicator... and then Caro or someone else from the team.

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Rookie

Bela2779

Topic Creator

Forum posts: 41 Member since: 18.08.2022

Salary account (bank) and payment account different. Possible problems?

22nd Aug. 2022, at 06:47 am CEST#19

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Eddie wrote on 08/21/2022 at 10:07pm: The best way is through the communicator, top right click on your profile and then communicator... and then Caro or sb from the team.

Thank you 👍

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Expert

Caro

verified

Forum posts: 1.839 Member since: 12.12.2018

Salary account (bank) and payment account different. Possible problems?

28th Aug. 2022, at 09:37 am CEST#20

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Since Bela2779 has opened a complaint about the case, I will close this thread. To the new thread/complaint go here: https://www.gamblejoe.com/forum/casinobeschwerden/vegadream-casino/vegadream-verzoumlgt-verifizierung-und-sperrt-gammix-generell-300167/#p300167

This thread was closed

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Salary account (bank) and payment account different. Possible problems?

Salary account (bank) and payment account different. Possible problems?

Salary account (bank) and payment account different. Possible problems?

Salary account (bank) and payment account different. Possible problems?

Salary account (bank) and payment account different. Possible problems?

Salary account (bank) and payment account different. Possible problems?

Salary account (bank) and payment account different. Possible problems?

Salary account (bank) and payment account different. Possible problems?

Salary account (bank) and payment account different. Possible problems?

Salary account (bank) and payment account different. Possible problems?

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