Hello
has anyone had any experience with Royal Vegas? I had two accounts there, one of which I closed. On the second account I then deposited the next day and also won. The day after I wanted to continue playing and could not log in because now also closed. The support then requested the payout for me. Now I receive an email that I am not entitled to the win, because the first account was closed due to self-exclusion. Is this correct? Thanks for your answers/opinions.
Royal Vegas Experience
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has anyone had any experience with Royal Vegas? I had two accounts there, one of which I closed. On the second account I then deposited the next day and also won. The day after I wanted to continue playing and could not log in because now also closed. The support then requested the payout for me. Now I receive an email that I am not entitled to the win, because the first account was closed due to self-exclusion. Is this correct? Thanks for your answers/opinions.
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