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Online Casinos in general: Rollbit account blocked (Page 2)

Topic created on 06th Jan. 2024 | Page: 2 of 3 | Answers: 34 | Views: 3,884
GoodFellas
Amateur

Cercel89 wrote on 06.01.2024 at 11:37: Hello, today my account on rollbit was blocked. Rollbit suddenly noticed after 3 years and hundreds of transactions that I play from a blocked region. Okay good. But now I still had pending rewards in the amount of 800, which they don't want to pay out to me. I don't think that's right.
So caution to all German players there and can someone help me with the rewards?
Thanks for your help

Did you actually play via VPN?

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mdm41
Rookie
Thanks for the warning, I won't be playing there anymore.

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Basicboy85
Visitor
How do you make your withdrawals at Rollbit...Crypto exchange Exchange, withdraw and good?

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Xavi22
Expert
As everyone says, they are in the right. That's nonsense. There is simply no right or there is no law that they have to abide by. The correct thing would be for you to get back all the depositors you made from the blocked region.

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R3hab
Elite
Sake and BC are doing the same thing
Not that Germany has found a way to get their asses handed to them and are now starting to deactivate ACC

But the question is how all the other providers like rabona and co can just keep going, they have the focus with Merkur and novo fully on the German market

In the end they all carry on happily, what I take from this is that I don't leave anything lying around in the casino anymore

Really shabby of the casino not to pay out the rewards

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frapi07
Elite

R3hab wrote on 26.02.2025 at 15:00: Sake and BC are doing the same thing
Not that Germany has found a way to get their asses handed to them and are now starting to disable ACC

But the question is how all the other providers like rabona and co can just keep going, they have the focus with Merkur and novo fully on the German market

In the end they all carry on happily, what I take from this is that I don't leave anything lying around in the casino anymore

Really shabby of the casino not to pay out the rewards

It's nothing new that casinos are shabby. I mean, even if it's online... it's still a casino. Casinos are allowed to refuse players who are good at certain card games (blackjack). So players who do card counting. They do not cheat. They do not use technology or other unfair methods that give them an advantage. It is skill and yet the players are allowed to refuse and others who may not be good at it can play in peace.

What does a player who is banned after years want to do? The player has no rights here. Incidentally, this is a danger that all players accept as soon as they Deposit in illegal casinos. I think Rollbit doesn't like to do that either. I mean, a casino doesn't like to ban players who deposit regularly and a lot.

I honestly don't know how Rabona does it, but Rollbit has one thing in common with Stake: crypto casino. Stake also had to be a little tougher and asked everyone to complete level 2 verification. Without this Verification, you can't deposit anything. German players are certainly not banned here, but Stake has always had very loose verification rules. This means that if they had to take action, then the other crypto exchanges had to as well.

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R3hab
Elite
This is about the fact that he couldn't collect his rewards, many casinos then deactivate depositing and playing so that you can collect and pay out everything that flies around, they could have solved that differently

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frapi07
Elite

R3hab wrote on 26.02.2025 at 15:57: This is about the fact that he couldn't collect his rewards, many casinos then deactivate depositing and playing so that you can collect and pay out everything that flies around, they could have solved that differently

Yes, I know. Normally, many casinos would cash out the balance, you're right. It was an extremely stupid solution, but there's nothing you can do about it. I don't think anything will change even if other review platforms are brought in.

There is a reason why I am of this opinion. I've read several times on the internet that some crypto shops have withheld funds from accounts that weren't actually authorized to play there, e.g. USA. Reddit is full of them, you just need to search a little (especially in the American section).

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R3hab
Elite

frapi07 wrote on February 26th, 2025 at 5:02 pm:

Yes, I know. Normally many casinos would pay out the balance, you're right. It's an extremely stupid solution, but there's nothing you can do about it. I don't think anything will change even if you bring in other rating platforms.

There is a reason why I am of this opinion. I've read several times on the internet that some crypto shops have withheld funds from accounts that weren't actually authorized to play there, e.g. USA. Reddit is full of them, you just need to search a little (especially in the American section).

Well, the casino hasn't known since today that it's not allowed to admit players from Germany


800 euros is not a small amount either, they could have sorted everything out quickly and not simply closed the account

I have received emails from at least 4 casinos that they no longer operate in Germany and I should pay out everything, that's exactly how it should be handled and not otherwise

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frapi07
Elite
R3hab wrote on February 26th, 2025 at 7:42 pm:

Well the casino did not know since today that it is not allowed to admit players from DE


800 euros is not a little now, you could have clarified everything quickly and not just close the account

I have received emails from at least 4 casinos that they no longer operate in Germany and that I should pay out everything, that's exactly how it should be handled and not otherwise

This approach would be desirable, but unfortunately the industry is disgusting.

The crypto casinos inform you when you register that you are only allowed to play there if it is not prohibited in your country. You confirm this when you register. If a KYC process is then carried out and it turns out that you are not authorized, then you have violated the terms and conditions and your account can be closed. You are not entitled to a payout of the balance or even a refund of the depositors, as the responsibility lies with you. Now you could argue and say that they should do the KYC process before the first depositor - but this is a crypto casino and they are not known for making many headaches. According to the casino controller (a Youtuber/streamer), he even has several stake accounts where he has wagered several million. In a normal casino you certainly wouldn't be able to make that many accounts, but these places turn a blind eye when they see that you're depositing a lot and not abusing bonuses.

The cases I've come across on Reddit are similar. The person asking the question is told that they made a false statement when registering and violated the terms and conditions. There is no money back.

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moralischverwerflich
Expert

R3hab wrote on 26.02.2025 at 15:00: Sake and BC do the same thing

Did you mistype and mean Stake?

If so, they don't do that.... Never heard of them.
They even introduced German-speaking VIP hosts a few weeks ago. I hardly think they'd do that if they wanted to kick out the German players.

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frapi07
Elite

morallyreprehensible wrote on 02/27/2025 09:17:

Did you mistype and mean Stake?

If so, they don't do that.... Never heard of them.
They even introduced German-speaking VIP hosts a few weeks ago. I don't think they would do that if they wanted to kick out the German players.

He probably meant Stake, but yes, they don't do that. They also did this lvl 2 level Verification and accepted German players.

Rollbit has done that a lot. Google "Rollbilt KYC - Locked account after $50k win"

This is not an isolated case. You can find several cases on the Internet.

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R3hab
Elite
Yes, I meant stake.
But the fact is that the website doesn't allow German players and you can't log in without a VPN, so it's possible that something could happen.

And the government can always come up with something new and zack acc gone

Just don't leave anything there, you never know

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frapi07
Elite
R3hab wrote on 27.02.2025 at 10:48 am: Yes, I meant stake.
But the fact is that the website doesn't allow German players, no login without VPN, so it's possible that something is happening.

And the government can always come up with something new and Zack acc gone

Just don't leave anything there, you just never know

There is always a Risk, which is also the case with other illegal casinos. The only difference is that you don't need a VPN at most FIAT casinos. But that's not a big difference.

I think many players generally pay out and don't leave the balance in the crypto booths for weeks. Most of those who collect the coins will transfer them to their wallet anyway. There are few crypto shops where you can "invest" your balance for a few %. Similar to overnight money/fixed-term deposits. But I don't currently know whether Stake is one of them.


Incidentally, there were only such problems when you wanted to pay out and they suddenly carried out a KYC process. It really happens very rarely with stake. At Rollbit, on the other hand, this has been reported and warned about for years. As with FIAT casinos, you need to find out in advance where you are playing and what risks the various crypto shops have. Then you can minimize certain risks.

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gamble1
Icon
frapi07 wrote on 27.02.2025 at 12:29 pm:
There is always a Risk, which is also the case with other illegal casinos, by the way. The only difference is that you don't need a VPN at most FIAT casinos. But that's not a big difference.

I think many players generally pay out and don't leave the balance in the crypto booths for weeks. Most of those who collect the coins will transfer them to their wallet anyway. There are few crypto shops where you can "invest" your balance for a few %. Similar to overnight money/fixed-term deposits. But I don't currently know whether Stake is one of them.


Incidentally, there were only such problems when you wanted to pay out and they suddenly carried out a KYC process. It really happens very rarely with stake. At Rollbit, on the other hand, this has been reported and warned about for years. As with FIAT casinos, you need to find out in advance where you are playing and what risks the various crypto shops have. Then you can minimize certain risks.

Especially as Stake works with automatic payouts - no matter when you click on "Withdraw", it's already on its way to you.

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