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Online Casinos in general: Refund at self-exclusion Everymatrix page (Page 2)

Topic created on 05th Nov. 2019 | Page: 2 of 2 | Answers: 13 | Views: 4,681
MarcT22186
Expert

Refund at self-exclusion Everymatrix page

2nd Dec. 2019, at 12:37 pm CET#11
1 Like

Liked this post: Avatar von Insa24 Insa24
BigWinner wrote on 12/02/2019 12:18 PM
I also wonder why Everymatrix doesn't share this.

I often read that a SE does not have to be provided platform wide. Why then do many providers still take refunds in such cases?

And vice versa, so that means: I am locked out in casino C1 of Provider A, but I can log in to casino C2 of provider A as normal and also have any wins paid out as normal?


This whole SE system is just nonsense. Nothing works.

Stop! A platform is not the same as a provider. These are two completely different things
If you have a SE at Rizk, you can't sign up at their sister casinos of Rizk, which are all part of MT SecureTrade Limited.
Everymatrix is only a platform, i.e. the system on which casino games are published.
A simple example of a platform: on a PC the platform is for example Windows and the users are the casinos.
Just because you use the platform, you do not belong to Microsoft

This post has been translated automatically

B****r

Refund at self-exclusion Everymatrix page

2nd Dec. 2019, at 12:46 pm CET#12
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MarcT22186 wrote on 12/02/2019 12:37 PM
Wait. A platform is not the same as a provider. Those are two completely different things
If you have say a SE with Rizk, you can't sign up with their sister casinos of Rizk, so all those belonging to MT SecureTrade Limited.
Everymatrix is only a platform, i.e. the system on which casino games are published.
A simple example of a platform: on a PC the platform is for example Windows and the users are the casinos.
Just because you use the platform, you do not belong to Microsoft.

Thanks for the clarification!

This post has been translated automatically

Kleinkariert
Expert

Refund at self-exclusion Everymatrix page

2nd Dec. 2019, at 08:01 pm CET#13
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MarcT22186 wrote on 12/02/2019 12:37 PM
Wait. A platform is not the same as a provider. Those are two completely different things
If you have say a SE with Rizk, you can't sign up with their sister casinos of Rizk, so all those belonging to MT SecureTrade Limited.
Everymatrix is only a platform, i.e. the system on which casino games are published.
A simple example of a platform: on a PC the platform is for example Windows and the users are the casinos.
Just because you use the platform, you do not belong to Microsoft.

But quite often the name below also represents the platform e.g. Aspire Global. Trada was previously with Pariplay and that platform bought out Aspire and promoted its own platform, Trada switched to the Aspire platform and so all those who are cross-platform with Aspire SE are now also with Trada SE.

The platform should therefore not only games, but also the whole account management, etc. provide.

This post has been translated automatically

mrcashnoob
Rookie

Refund at self-exclusion Everymatrix page

9th Dec. 2019, at 02:54 pm CET#14
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Nobody has liked this post so far
Now if you were self excluded at Trada and they switched to the Aspire Global platform, wouldn't that self exclusion include all the other Aspire Global brands?

Thanks for the Tip with the GDPR excerpt, I have applied for one at Everymatrix and at Fortunelegends and will report back here with news. Will probably take a few weeks

This post has been translated automatically

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