Online Casinos in general: Rabona bonus trap
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Hot Topics18th Dec. 2024 at 09:56 pm CET
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Saphira
Rabona bonus trap
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I made a depositor at Rabonabet last Thursday and claimed a 100% bonus, which is regularly offered there. After finally having some luck and fun at this casino for the first time (after many depositors), I logged out late at night with a nice balance and was looking forward to wagering the bonus the next evening.
After an exhausting day, I logged back in in the evening and discovered that my balance was €0.
After contacting chat support, I was told that the bonus had expired and was only valid for 24 hours...
But they forwarded it and support contacted me again.
Of course I was not contacted again and an email I sent explaining my situation was not answered either.
Today I tried again in the chat and was told that nothing could be done (I am always polite), whereupon I immediately received a new promotional email.
You can see what this club thinks of its customers lol.
By the way, the terms and conditions say that you have 10 days to convert a bonus, but apparently this is different for every bonus, so be careful if you decide to play there.
As I said, I've been playing in online casinos for 20 years and have never had any problems, but the fact that a bonus has to be wagered within 24 hours is, in my opinion, a nasty bonus trap that has now caught me out.
Basically, it's my own fault that I deposited money in such a shitty place and there are many other reputable and good casinos, but with bullshit like this, you really lose the desire to gamble.
Rabidi N.V. 👎👎👎👎
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Rabona bonus trap
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Rabona bonus trap
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In the general bonus conditions it says 10 days. (I don't know how to insert a screenshot here) But the chat support told me that each bonus has its own conditions, and this one was apparently valid for 24 hours. But any normal person would understand that it is valid for 24 hours to claim but not at the same time or am I wrong? And anyway what nonsense that each bonus has its own conditions...
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Rabona bonus trap
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Rabona bonus trap
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Then be warned to check every bonus for your own bonus conditions in the future. Don't let it happen to you like it did to me.
And I hope you don't have to rely on the support there at some point, you can talk to your hand right away, it comes out the same.
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Rabona bonus trap
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mtorero
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Rabona bonus trap
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Unfortunately, it was at the bottom of the promotional email:
Offer deadline: 24 hours after receipt of email
Players are only eligible for 1 bonus
The maximum bonus amount: €100
The minimum Deposit is €20
Wagering requirements: 30x depositor + bonus
Wagering requirements must be completed within 24 hours of receiving this email
Maximum bet: €5
The general terms and conditions apply
Only suitable for players aged 18 and over
(By the way, the Wagering requirements apply after receipt of the email lol. So if you claim the bonus 23 hours after receiving the email, you have no less than 1 hour to fulfill Deposit+Bonus x30...)
Why do you have general bonus conditions if special turnover conditions apply again?
That's why I can't do anything about it because I overlooked it. Nonetheless, I just think it's extremely nasty and as you say, I worked the next day as well as having doctor+osteopath appointments with my baby...
I never really had a chance to use the bonus. To me, this is clearly a new bonus trap devised by this group to rip players off unfairly. Hopefully some of the people who play there will read this and be more careful than me. I also find the treatment of customers totally disrespectful and for me they belong on the blacklist.
It's so annoying because I've had a bit of luck for a long time 🤮🤮🤮🤮
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Rabona bonus trap
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mtorero
individual Bonuses can be subject to special conditions, i don't find that unusual, however, this "offer" there is bottomless. and only intended to collect money. at the latest with the regulation "from receipt of the email" (i think it's stuck) it's clear...
even worse than the rip-off (yes, I said rip-off, sorry, Jehovah) is - I completely agree with you - this unspeakable live support. they don't give a shit about any of that. in fact, Rabidi doesn't give a shit about any of that.
you have a problem? well, we don't. speak up, kiss the frog and by the way, we'll exclude you from all bonuses and get the queen her child the day after tomorrow. because nobody can do anything to us.
you should all boycott these stores, if only because of the way they treat their oh-so-unappreciated money pigs... er customers.
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Rabona bonus trap
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remarkable.
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Rabona bonus trap
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Rabona bonus trap
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mtorero
This 24-hour deadline for converting from receipt of the email borders on coercion. Even if you were to make full use of these 24 hours with a day off and timely viewing of the mail, it would be extremely unrelaxing and annoying. Okay, if you were playing on 5 euro spins, the money would either be gone very quickly or a win would be realized much faster. But the whole thing no longer has much to do with gaming fun. Perhaps they also want to keep out the low rollers who have been successfully wagering low bets for days. Unfriendly or arrogant support is an exclusion criterion for me. In any case, I won't be depositing at this store. Hope you get something really good next time somewhere else.
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Rabona bonus trap
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Saphira
Most of the time you know the bonus conditions of the casinos where you regularly Deposit and if I'm not sure I look in the general terms and conditions.
I didn't even open this email, I just saw the heading 100% Deposit bonus in my inbox and then claimed the offer later that evening.
And anyway, you expect anything, but only criminals can come up with crap like this...
As I said, it would also be possible to claim the offer 10 minutes before the deadline, then even 5Eur per spin and Ultraturbospin won't help, the depositor and bonus are gone.
Thank you for agreeing that this rule is absolutely unfair 🙏
I will also report this in the well-known international forums to warn as many people as possible.
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Rabona bonus trap
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What kind of nonsense is that? The bonus has to be wagered within 24 hours of receiving the email? That really is the purest scam. But on a different note, what are your payout experiences with Rabona? They offer corners and suchlike in the sports betting area, but I haven't dared to try Ran yet because they don't have a German license
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Rabona bonus trap
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I would be very careful with this group Regardless of my situation with unfairly confiscated balance, I also noticed that the last depositor there went to Adonio N.V. and no longer to Rabidi N.V.
There is also no longer a logo from any licensing authority on the site. It may well be that this group no longer even has a Curacao license or is licensed via Adonio N.V..
Curacao eGaming is not known for imposing strict conditions on casinos or being particularly strict. I think a lot has to go wrong for a license to be revoked there...
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Rabona bonus trap
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If you end up there after a long-term loss and they let you win a smaller amount to keep you in line, you can be 110% sure that you will only get garbage.
For me, it was so bad after the only payout that with 20 depositors of €20 each and an extremely low bet of €0.10 per spin, the future games didn't even come up on BoD or LoD, for example. If future games did appear after 40 to 50 euros, I won an incredible €0.90 in total in the future rounds.
The casino has a particularly good handle on Play and Go games....
It's clear to me that you can't get rich from online gaming and that you're always in the red, but what happens at Rabona....
Well...
And when I read that with the 24h bonus, I'm already sick to my stomach again and I'm glad that I'll never Deposit even €0.01 there again....
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