Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: "DasIstCasino" ( N1 Group) Money is not paid out ( Support does not respond)

Topic created on 27th Apr. 2024 | Page: 1 of 2 | Answers: 29 | Views: 1,862
KayRONALDOne
Rookie
Hello everyone,

i won around 2300 euros at the casino. Then I went through the whole Verification process and the documents were diligently rejected.
I wrote to the support team by email at the time, strangely enough there is no LiveChat. They then sent me this questionnaire, which is common at N1, which I filled out and sent back.
All documents have been uploaded and have been waiting for confirmation since 25.04, as have the payouts.
I have repeatedly written to support, including the VIP manager, but since April 25th I have not received any feedback from the casino.
Before that, support replied to me within half an hour and checked the documents.

Does anyone have any advice?

This post has been translated automatically

zocker0815
Top Member
advice number 1why do you play in such shitty casinos that nobody knows and N1 Casino group is in my opinion the biggest scam, especially as you just said yourself with Verification but also with their bonus rules etc....


i advise you to play at the group DAMA N.V., e.g. like lucky dreams, winz.io, run4win ect ect ect....
they always pay out from verification often only minutes the same as payouts max to 2 days varies from casino to casino, but they don't screw you over and don't put impossible hurdles in your way with verifications e.g. how often and gladly the N1 Casino group does it....


on the other hand, it's only been 2 days and today is saturday, so i can imagine that if you annoy them so much that they won't continue and won't give you an answer.... boys wait for 4-5 working days... and then ask them...

This post has been translated automatically

KayRONALDOne
Rookie
Yes, you're right, I don't really have any problems with the other N1 booths.

As of today, still no answer.

This post has been translated automatically

Paddington
Expert

zocker0815 wrote on 27.04.2024 at 18:16: advice number 1why do you play in such dirty casinos that nobody knows and N1 group is the biggest scam in my opinion, especially as you just said yourself with Verification but also with their bonus rules etc....


i advise you to play at the group DAMA N.V., e.g. like lucky dreams, winz.io, run4win ect ect ect....
they always pay out from verification often only minutes the same as payouts max to 2 days varies from casino to casino, but they don't screw you over and don't put impossible hurdles in your way with verifications e.g. how often and gladly the N1 group does it....


on the other hand, it's only been 2 days and today is saturday, so i can also imagine that if you annoy them so much they won't continue and won't give you an answer.... boys wait 4-5 working days... and then ask them...

Dama N.V. is the Curacao brand of N1. N1 is definitely reputable! You will definitely receive your money in a few days!

This post has been translated automatically

zocker0815
Top Member
Paddington wrote on April 28th, 2024 at 12:54 pm:

Dama N.V. is the Curacao brand of N1. N1 is definitely reputable! You'll definitely get your money in a few days!

hahah you joker, I quickly picked out a few topics for you, you can certainly continue browsing the forum, there are certainly a few more, N1 deleted everything for big wins, for example, reason for the casino double account or double IP address




Online Casinos in general: Help - N1 confiscates 30k in wins

# Other Casinos #: DUX casino refuses payout

Online Casinos general: N1 32000 won with free spins



strangely enough, this only ever happens with the N1 group in different casinos


now look for me dama casinos here from the forum where such high wins, or even just normal winnings were rejected... yes you will not find any and if so, then the player was 100% to blame himself


but i've been reading this forum for 4 years so i have it in my head how often people have written that they are simply banned because of a double account or double ip although they have never done this at N1......

or if I remember correctly there were a few cases when it was N1 where people independently reported that someone logged into their account and played down the wins...... as far as I know they were also N1 Casinos


strangely enough, such forum posts only ever come from N1 casinos so that's probably the case too


and as I said, I don't know of such a post about a DAMA casino because that would have caught my eye

This post has been translated automatically

mtorero
Amateur

zocker0815 wrote on 28.04.2024 at 16:41:
hahah you joker, I quickly picked out a few topics for you, you can certainly continue browsing the forum, there are certainly a few more, N1 with big wins e.g. everything deleted reason from the casino double account or double IP address




Online Casinos in general: Help - N1 confiscates 30k in wins

# Other Casinos #: DUX casino refuses payout

Online Casinos general: N1 32000 won with free spins



strangely enough, this only ever happens with the N1 group in different casinos


now look for me dama casinos here from the forum where such high wins, or even just normal winnings were rejected... yes you will not find any and if so, then the player was 100% to blame himself


but i've been reading this forum for 4 years so i have it in my head how often people have written that they are simply banned because of a double account or double ip although they have never done this at N1......

or if I remember correctly there were a few cases when it was N1 where people independently reported that someone had logged into their account and played down the wins...... as far as I know they were also N1 Casinos


strangely enough, such forum posts only ever come from N1 casinos so that's probably the case too


and as I said, I wouldn't know of such a post about a DAMA casino because that would have caught my eye

N1 = Dama. This is the same club, just with different licenses. There are a few small differences within the group in terms of Rtp, payout speeds, game selection, bonus offers etc. but they are all reputable and 99% of all player complaints are self-inflicted.


I think it's great that you can accept any Deposit bonus at N1/Dama with a clear conscience because the Wagering requirements are fair, blocked games cannot be opened and, above all, there is no withdrawal limit (at the casinos I know)
So you don't have to pay much attention except for the maximum stake. iDEAL for bonus players.

This post has been translated automatically

zocker0815
Top Member

mtorero wrote on 28.04.2024 at 18:29:

N1 = Dama. This is the same club, just with different licenses. There are a few small differences within the group in terms of Rtp, payout speeds, game selection, bonus offers etc. but all are reputable and all the player complaints are 99% self-inflicted.


I think it's great that you can accept any Deposit bonus at N1/Dama with a clear conscience because the Wagering requirements are fair, blocked games cannot be opened and, above all, there is no withdrawal limit (at the casinos I know)
So you don't have to pay much attention except for the maximum stake. iDEAL for bonus players.

yes and how do you know that they belong together, the one has nothing to do with the other, and there are facts that i have written down for you, you can look everything up... just as with the excessively high complaints at the N1 Casino...


you just throw it out there that they are reputable and 99% of the complaints are self-inflicted without justification!???!?!! WTF?

just because you don't have any problems with them doesn't mean anything......


you're writing this as if an employee of the casino is answering...:D

instead of explaining logically why you only get complaints mainly about N1 Casinos, from different people, but always with the same problem???

and you read nothing about DAMA here?

these are facts!

i can also write that i win at StarGames every day, and if someone asks how, i say yes i simply win... you do the same thing you claim something without any proof......

so your answer is completely unbelievable because you claim something without any logical reason or explanation why this is so....

This post has been translated automatically

Hidaruma
Top Member

zocker0815 wrote on 28.04.2024 at 20:09:

yes and how do you know that they belong together, one has nothing to do with the other, and there are times facts what I have written down for you, you can look everything up... just as with the excessively high complaints at the N1 Casino...


you just throw it out there that they are reputable and 99% of the complaints are self-inflicted without justification!???!?!! WTF?

just because you don't have any problems with them doesn't mean anything......


you're writing this as if an employee of the casino is answering...:D

instead of explaining logically why you only get complaints mainly about N1 Casinos, from different people, but always with the same problem???

and you read nothing about DAMA here?

these are facts!

i can also write that i win at StarGames every day, and if someone asks how, i say yes i simply win... you do the same thing you claim something without any proof......

so your answer is completely implausible because you claim something without any logical reason or explanation as to why....

Like a toddler...eieiei.


This post has been translated automatically

zocker0815
Top Member

Hidaruma wrote on April 28th, 2024 at 8:35 pm:

Like a toddler...eieiei.



and you're the one who wasn't asked for his opinion, but still has to add his two cents....seems more like a toddler to me all the time just nagging....

This post has been translated automatically

Hidaruma
Top Member

zocker0815 wrote on 28.04.2024 at 20:42

and you are the one who has not been asked for his opinion, but still has to give his mustard....seems more like a toddler to me all the time just annoying....

Please don't reply until your spelling has improved. That's not even elementary school level.

This post has been translated automatically

zocker0815
Top Member
not a single mistake in it, you can think of the capitalization maybe then you have a job......

or did you get an enema from your wife/roommate at home today? because you have nothing to say there and have to show off here again?

This post has been translated automatically

Falke
Expert
I've also heard somewhere that N1 and Dama are more or less the same thing. Nevertheless, it's absolutely true that N1 is garbage and Dama, on the other hand, is pretty good.

So it doesn't really matter whether it's the same owner or not, the differences are huge.

With Dama, Verification can usually be done directly in the chat and is completely straightforward. Nothing is rejected and you are verified within a minute. Payouts usually only take a few minutes, sometimes a few hours at most.

At N1, on the other hand, the tactic is that verification takes forever, documents are arbitrarily rejected and things are requested that are simply impudent and excessive, such as proof of assets or bank statements from your brother, as we have already seen here in the forum.

So while at Dama you are verified and receive your win on the same day, at N1 you have to wait a good 1-2 weeks after going through a lot of hassle and stress and having to put up with a degrading verification process.

So it doesn't matter whether they supposedly belong together or not if the two brands operate completely differently.

This post has been translated automatically

KayRONALDOne
Rookie
Status today: no answer by mail but a newsletter arrived.
Live chat not available.
Payouts can still be canceled ( pending)

This post has been translated automatically

Hidaruma
Top Member

zocker0815 wrote on 28.04.2024 at 21:36: not a single mistake drinn, the capitalization can think of it maybe then have times ne employment......

or did you get an enema at home today from your wife/roommate? because you have nothing to say there and have to show off here again?

You're allowed to get a bit heated. You don't have to get so upset, youngster.

This post has been translated automatically

zocker0815
Top Member

KayRONALDOne wrote on 29.04.2024 at 08:44: Status today: no answer by mail but a newsletter came.
Live chat not available.
Payouts are still cancelable ( pending)

next time DAMA then you won't have such problems


i won't say any more now, everything that needs to be said has been said

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 01:27 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately